2014 JEEP GRAND CHEROKEE Complaints

While driving with my husband and me sitting in the passenger seat the passenger head rest deployed hitting me in the back of my head

The headrest of the passenger seat popped out (like an explosion). I understand there are several investigations and was wondering if this is something that the company will replace for free?

Passenger headrest deployed without accident and struck passenger in the back of the head with a great deal of force.

Large oil leak, could have gone on fire or seized the engine. Turns out the oil filter housing assemble was cracked which seems quite common in this make, mode and year.

The active head restraint on the passenger on the passenger side deployed without any collision. We came out one morning to just find this popped open and it will not reset. It has to go to the dealer for repair (scheduled 6/23) but could have caused serious injury if it deployed while someone was sitting in the seat.

Driver’s side active head restraint deployed while vehicle was parked in driveway over night.

Emergency Light stating "Service Electronic Throttle Control " that caused Engine Light to come on. These Electronic warnings cause vehicle to go limp and unable to drive or move causing severe danger on the road when vehicle just shuts down. It is a software issue and requires software flush and update, this issue is so common, dealership knew what i was going to say before I even said it. Recall needed to prevent a wreck and fix before issue shuts down vehicle, and should be recalled to prevent owner's financial repair for a software glitch needing updated by car maker.

The vehicle reported a low battery followed by numerous other warnings in sequence and then within a few seconds stalled and would not restart. Upon taking the vehicle to the garage, the alternator (and consequently battery) needed to be replaced. Reading other Jeep Grand Cherokee recalls, to me the indecent sounds exactly like the NHTSA Campaign ID: 14V634000 - where ''the alternator fails and the vehicle may stall'. (Manufacturer Campaign Number: T36)

I drove 3 miles to work and pulled into parking spot turned car off went to get out of car and noticed I was over the line started car back up and put it in reverse went to back up and it jumped into park tried it again went back a little and it jumped back into park so I tried putting it in drive and it jumped back into park then I was stuck in the middle of the road and not able to move back In the space I got it in reverse and it would go a little bit and back in to park now it is towed to dealership and they can’t find the problem

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while at a standstill, the vehicle was leaking oil. There was no warning light illuminated. The vehicle was diagnosed and repaired. The manufacturer was informed of the failure however, offered no assistance. The failure mileage was approximately 112,000.