2015 JEEP GRAND CHEROKEE Complaints

YES I AM DRIVING AN THE SERVICE SHIFTER COMES ON. IT HAS COME ON MULTIPLE TIME AND EVEN CHANGED THE GEAR I WAS IN WHILE I WAS DRIVING ON ITS OWN.

WE WERE DRIVING ON THE HIGHWAYS APPROXIMATELY 65 WHEN MY DAUGHTER TURNED TO GET SOMETHING FROM THE BACK SEAT. HER ARM HIT THE HEADRESTS AND IT DEPLOYED. LOOKING AT IT FURTHER SAW THAT IT WAS BROKEN.

MY PASSENGER SIDE ACTIVE HEADREST SYSTEM DEPLOYED WHILE DRIVING WITHOUT ANY ACCIDENT. THE PLASTIC CLIP ASSEMBLY INSIDE IS DESTROYED AND SEEMS LIKE IT WAS NOT PROPERLY BUILT TO RETAIN THE PRESSURE.

WAS TRAVELING DOWN THE HIGHWAY WHEN ALL OF A SUDDEN THE PASSENGER HEADREST DEPLOYED. THERE WAS NO CONTACT FROM ANOTHER VEHICLE. I DIDNT HIT ANY POT HOLES OR BUMPS THAT MAY HAVE TRIGGERED THIS TO HAPPEN. JUST HAPPENED OUT OF NOWHERE. VERY LOAD WHEN IT HAPPENED

THE HEAD REST ON THE DRIVER SIDE SEAT POPPED OUT WHILE I WAS DRIVING AT ABOUT 25 MILES PER HOUR. NO ACCIDENT WAS INVOLVED.

I WAS SITTING IN MY 2015 JEEP GRAND CHEROKEE, PARKED AND NOT MOVING. WHILE SITTING HERE WAITING ON AN APPOINTMENT, I WAS STRETCHING AND MY ELBOW TAPPED THE FRONT OF THE HEAD REST, THE HEAD REST POPPED FORWARD. I HAD THE SAME ISSUE HAPPEN WITH THE PASSENGER HEAD REST A LITTLE OVER A YEAR AGO WHEN IT POPPED WITHOUT ANYONE SITTING IN THE SEAT.

TOOK MY JEEP IN FOR A ROUTINE OIL CHANGE AND WAS TOLD THAT BOTH ENDS OF THE STEERING BOX ARE LEAKING WILL NEED REPAIR AT A COST OF NEARLY $2400.00. IN RESEARCHING THIS PROBLEM I DISCOVERED HUNDREDS OF COMPLAINTS ACROSS THE COUNTRY FOR THIS SAME PROBLEM AS WELL AS A RECALL OF JEEP PRODUCTS IN 2011-2012 FOR THE SAME PROBLEMS THAT RESULTED IN INJURIES TO DRIVERS AND FIRES IN VEHICLES. THIS IS A WELL KNOWN PROBLEM WITH PREVIOUS PRECEDENT FROM PRIOR MODEL YEARS THAT NEEDS TO BE ADDRESSED THROUGH A RECALL PROCESS BEFORE SOME GETS INJURED OR KILLED OR A VEHICLE CATCHES FIRE. THE SERVICE ADVISOR EVEN ADMITTED THAT THEY SEE A LOT OF THESE ISSUES WITH THE JEEP PRODUCT.

WHILE DRIVING APPROACHING A STOP MY DRIVER SIDE HEADREST AIR BAG DEPLOYED STRIKING ME IN THE HEAD AND ALMOST CAUSING AN ACCIDENT WITH THE STOPPED VEHICLE INFONT OF ME. UPON RESUMING DRIVING NO AIRBAG INDICATOR LIGHT WAS PRESENT. WHEN I ARRIVED AT MY HOME I NOTICED THE RETAINER DID NOT RELEASE RATHER THE PLASTIC AROUND THE RETAINER PIN FAILED CAUSING DEPLOYMENT. I SEE THIS IS AN ONGOING PROBLEM WITH MANY AND FEAR THE PASSENGERS SIDE WILL FAIL NEXT.

PASSENGER HEADREST BURST OPEN IN VEHICLE UNEXPECTEDLY WHILE VEHICLE WAS IN MOTION.

MY PASSENGER SIDE ACTIVE HEAD RESTRAINT SUDDENLY DEPLOYED, WITHOUT WARNING, FROM MY HEADREST WHILE DRIVING THE VEHICLE. THE VEHICLE WAS BEING DRIVEN ON A STRAIGHT RESIDENTIAL STREET AT APPROXIMATELY 35 MPH. THE VEHICLE WAS NOT INVOLVED IN ANY TYPE OF FRONT OR REAR COLLISION AND HAD NOT ENCOUNTERED ANY BROKEN PAVEMENT, BUMPS, OR POTHOLES WHEN THE DEPLOYMENT OCCURRED. NO ONE WAS SITTING IN THE PASSENGER SEAT WHEN THE HEADREST DEPLOYED, BUT THE NOISE AND FORCE OF THE DEPLOYMENT WAS STARTLING. I'M OBVIOUSLY VERY CONCERNED THAT THE DRIVER'S SIDE HEADREST MAY ALSO DEPLOY AT ANY TIME WHILE DRIVING, POSSIBLY CAUSING AN ACCIDENT OR INJURY.