2011 JEEP GRAND CHEROKEE Complaints

ENGINE SOMETIMES STOPS RUNNING COMPLETELY WHILE DRIVING AT LOW AND AT HIGHWAY SPEED. IT HAPPENS WHEN THE ACCELERATOR IS RELEASED. IT IS THEN NECESSARY TO STOP; RE-START, WITH NO PROBLEM, AND CONTINUE ON. HAS HAPPENED 4 TIMES IN LAST 3 MONTHS. JEEP IS NOW AT LANDMARK JEEP, SPRINGFIELD, IL FOR ON ROAD TESTING WITH CHRYSLER COPILOT COMPUTER INSTALLED.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A PROGRESSING FUEL ODOR COMING FROM THE REAR OF THE VEHICLE. THE DEALER (ACTON CHRYSLER DODGE JEEP RAM, 196 GREAT RD, ACTON, MA 01720, (978) 263-7300) DIAGNOSED THAT THERE WAS AN INTERNAL LEAK ON THE TOP OF THE TANK. THE DEALER STATED THAT THE O RING AND RETAINER NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS ALSO INSPECTED AND DIAGNOSED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD FOLLOW-UP TO DETERMINE IF THEY WOULD PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. *BF *TR

LEAKING/ CRACKED ENGINE OIL FILTER HOUSING. OIL LEAKING BECAME EVIDENT AS OIL LEAKING THROUGH THE ENGINE COMPARTMENT AND TO BELOW THE VEHICLE. REQUIRED REPLACEMENT OF THE ENGINE OIL FILTER HOUSING.

FUEL TANK FILL LINE (NECK) REQUIRED REPLACEMENT DUE TO FUEL VAPOR SYSTEM LEAKAGE. THIS CAUSED THE CHECK ENGINE LIGHT TO ILLUMINATE. DEALER INDICATED NO GROSS CORROSION BUT SOME EVIDENCE OF CORROSION ON THE NECK, AND SYSTEM IDENTIFIED LOSS OF VAPOR RECOVERY.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS PLACED IN NEUTRAL AND RESTARTED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE WAS NOT DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. PARTS DISTRIBUTION DISCONNECT. *BF *AS UPDATED 8/20/18*JB

TRAVELLING 50-60 MILES AN HOUR THEN DECELERATING CAUSE ENGINE TO STALL/SHUT OFF MAKING IT A 3 TON PROBLEM.

I HAVE A JEEP GRAND CHEROKEE LIMITED 2011 WITH THE 5.7 4WD. WITHIN THE PAST 5 MONTHS I HAVE HAD THE JEEP DIE WHILE SLOWING DOWN TO MAKE A TURN. IT IS AS IF YOU TURNED THE CAR OFF. THE FIRST TIME I WAS SLOWING TO EXIT HWY ON A RIGHT HAND EXIT AND THE CAR DIED ON THE RAMP WITH OTHER CARS BEHIND ME HAVING TO SLOW DOWN QUICKLY SO I COULD RESTART. THE SECOND TIME I WAS MAKING A RIGHT HAND TURN AND IT DIED IN THE MIDDLE OF THE TURN. THE THIRD TIME I WAS ENTERING A ROUNDABOUT TURNING RIGHT THEN LEFT AND IT DIED IN THE ROUNDABOUT CAUSING OTHERS TO SLOW AND STOP UNTIL I COULD RESTART. THE FOURTH TIME (THIS WEEK) I WAS SLOWING DOWN ON HWY FROM 55 TO TURN LEFT ACROSS LEFT HAND LANE AS I STARTED THE TURN THE CAR DIED. AS WITH ALL THESE, IT WAS IF SOMEONE TURNED THE IGNITION OFF. NO POWER TO ENGINE, STEERING, BRAKES. THE TIMES BEFORE I MIGHT HAVE BEEN HIT BUT THE SPEED LIMIT WAS LOW ENOUGH THAT IT DIDN'T SCARE ME, THIS LAST TIME I WAS SCARED. THE APPROACHING TRAFFIC WAS COMING AT 55 MPH. I HAD NO WAY TO GET OUT OF THEIR WAY. I HAD TO HOPE THEY SLOWED DOWN TO LET ME COAST ACROSS. I WAS LUCKY THAT THEY DID SLOW DOWN AND SAW ME SO I COULD COAST ACROSS THE LEFT LANE AND ONCOMING TRAFFIC. I HAVE SEEN REVIEWS OF OTHERS HAVING THESE ISSUES. I AM TAKING THE CAR IN TO JEEP TO REPORT BUT FROM WHAT I HAVE SEEN IN REVIEWS AND COMPLAINTS NOTHING IS BEING DONE ABOUT THIS. I DON'T KNOW IF THEY HAVE TO WAIT UNTIL SOMEONE IS KILLED OR HURT BEFORE THEY ANYTHING IS DONE ABOUT IT. BASED ON MY PAST EXPERIENCE NOW, I DON'T WANT TO BE THAT SOMEONE. I WILL BE LOOKING AT GETTING RID OF IT IF CHRYSLER DOESN'T DO ANYTHING ABOUT THIS ISSUES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

AS I WAS TAKING THE EXIT ONTO THE INTERSTATE, MY STEERING WHEEL LOCKED AND MY CAR STALLED. IT CAME TO A COMPLETE STOP. THIS IS THE SECOND TIME THIS HAPPENS TO ME AFTER TAKING A TURN. LUCKILY NO VEHICLE WAS DRIVING BEHIND ME. I PLACED MY CAR IN PARK AND RESTARTED THE ENGINE. THE FIRST TIME I TOOK MY VEHICLE TO THE DEALERS AND THEY STATED THAT THEY COULD NOT FIND ANYTHING WRONG. I NOTICED THAT OTHER JEEP OWNERS HAVE HAD SIMILAR EXPERIENCES. JEEP DEALERS SHOULD LOOK FURTHER INTO THIS MATTER AND PINPOINT THIS ISSUE.

MY VEHICLE, PERIODICALLY, WOULD STRUGGLE TO START, AND GOT WORSE OVER TIME. HOWEVER, ON NOV. 8TH IT NEVER STARTED, EVEN AFTER REPEATED ATTEMPTS. AFTER INVESTIGATION I DISCOVERED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) HAD A BUILT IN FUEL PUMP RELAY THAT MANY OTHER OWNERS COMPLAINED HAD FAILED. SO LIKE THEM I TESTED THE TIPM AND DID DISCOVER THAT THE RELAY HAD FAILED, LUCKILY IN THE OPEN POSITION. I CALLED MY LOCAL DEALERSHIP AND ASKED ABOUT THE 14V-530 RECALL TO ADD AN EXTERNAL RELAY TO FIX THIS ISSUE BUT I DID NOT FIND THE RELAY, EVEN THOUGH THEY CONFIRMED IT HAD BEEN COMPLETED. THIS WAS, LUCKILY, FOR ME ONLY AN INCONVENIENT ISSUE, BUT HAD IT FAILED WHILE DRIVING THE STALLED ENGINE COULD HAVE RESULTED IN DAMAGE TO MY VEHICLE AND/OR OTHERS AND THE PERSONS WITHIN.

VEHICLE IS STALLING WHEN ACCLERATED. VEHICLE HAS STALLED 4 TIMES IN 2 WEEKS. ALSO, VOLUME CONTROL FOR RADIO HAS NOT BEEN WORKING.