2014 JEEP GRAND CHEROKEE Complaints

SERVICE SHIFTER LIGHT CAME ON (FOR TRANSMISSION SHIFTER) WHILE IN MOTION AT 70K MILES. THIS APPEARS TO BE A COMMON ISSUE ACROSS GC AND JEEP CHARGES $300 TO REPAIR. SEE CARGURUS.COM FOR SIMILAR INCIDENCES WITH NO RESOLUTION.

MY 2014 JEEP GRAND CHEROKEE'S AIR RIDE SUSPENSION HAS FAILED TWICE AND I ONLY HAVE 11,670 MILES ON IT. WHEN THE DEALERSHIP HAD VEHICLE BOTH TIMES IT TOOK OVER A WEEK TO COMPLETE REPAIRS. SUSPENSION JUST FAILED WAS AT ITS LOWEST LEVEL AND THERE WAS NO WARNING.

MY PASSENGER SIDE HEADREST JUST CAME APART ALL OF A SUDDEN MY CAR WAS PARKED IN MY PARKING SPOT AND I NOTICED IT. WAS NEVER INVOLVED IN ANY ACCIDENTS JUST OUT OF NOWHERE THIS HAPPENS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THEY COULD NOT SERVICE THE VEHICLE. THE CONTACT THEN TOWED THE VEHICLE TO SALT LAKE VALLEY CHRYSLER DODGE JEEP RAM (2309 STATE ST, SALT LAKE CITY, UT 84115) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE HAD SEIZED DUE TO NO COOLANT. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE NEEDED A NEW ENGINE DUE TO THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) WHICH HE LINKED TO THE FAILURE. THE DEALER WAS NOTIFIED OF THE FAILURE AND A FCA REPRESENTATIVE WAS TO INSPECT THE VEHICLE. THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE MANUFACTURER WAS SENT AN EMAIL INFORMING THEM OF THE FAILURE EXPERIENCED. THE CONTACT WAS INFORMED THAT THE CASE HAD BEEN CLOSED. THE MANUFACTURER RE-OPENED THE CASE TO DETERMINE COLLATERAL DAMAGE. THE MANUFACTURER CALLED BACK AND THE CASE WAS CLOSED ONCE AGAIN. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS 121,929.

THE SEAT BELT, ON THE FRONT PASSENGER SIDE, WILL NOT RETRACT. THE PLASTIC ABOVE WHERE IT RETRACTS IS CRACKED AND PRESSING DOWN ON THE BELT. I DISCOVERED THIS WHEN GETTING IN TO MY CAR AND TRYING TO PUT ON THE SEAT BELT. I NOTICED THE DRIVERS SIDE SEAT BELT ALSO HAS A CRACK ABOVE IT. I REALIZED THIS WAS A COMMON ISSUE ON GRAND CHEROKEES IN 2014S WHEN LOOKING AT ONLINE FORUMS FOR A SOLUTION.

SERVICE SHIFTER WARNING COMES ON EVERY TIME I START MY JEEP AND THEN GOES AWAY. THIS IS A KNOWN ISSUE THAT MANY JEEP OWNERS HAVE COMPLAINED ABOUT. IT IS ALSO VERY EXPENSIVE TO FIX IF NO LONGER UNDER WARRANTY. I WAS TOLD BY MY DEALERSHIP THIS WAS NOT COVERED UNDER MY WARRANTY AND QUOTED $1400 TO FIX IT. THIS SHOULD BE JEEP'S RESPONSIBILITY AS IT IS A HAZARD WHEN THIS WARNING APPEARS WHILE DRIVING. PLEASE LOOK INTO THIS PROBLEM THERE ARE SO MANY COMPLAINTS LISTED ONLINE FOR THIS. THERE ARE OVER 170 COMPLAINTS THAT I HAVE SEEN.

NO PARTICULAR INCIDENT - VEHICLE SEAT BELT MECHANISM CRACKED. JEEP DEALER DOESN'T OFFER A WARRANTY, WHICH IS HAZARDOUS TO DRIVE. THE SEAT BELT DOES NOT RETRACT. SEAT BELT WILL NOT CATCH IF IN AN ACCIDENT, AND THE DRIVER WILL HIT THE STEERING WHEEL OR DASHBOARD. INSURANCE COMPANIES WILL ALSO NOT COVER 500$ REPLACEMENT OR REPAIR.

TL* THE CONTACT OWNS 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO FIELDS CHRYSLER JEEP DODGE RAM (2800 PATRIOT BLVD, GLENVIEW, ILLINOIS 60026, (847) 446-5100) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SEAT BELT RETRACTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,943.

VEHICLE CRANKS, BUT DOES NOT START. VEHICLES ACTS LIKE IT DOES NOT HAVE GAS WHILE DRIVING. IT DOES NOT ACCELERATE OR DECELERATES WHILE DRIVING LIKE IT'S ABOUT TO STALL. ISSUES ARE SIMILAR TO THE 2013 JEEP GRAND CHEROKEE RECALL.

I WAS SITTING IN THE DRIVER'S SEAT THE VEHICLE WAS OFF AND PARKED AND THE ACTIVE HEADREST DEPLOYED OUT OF NOWHERE. I WAS STRUCK IN THE BACK OF THE HEAD AND SUFFERED A CONCUSSION, NECK AND SHOULDER INJURY AND WHIPLASH.