2011 JEEP GRAND CHEROKEE Complaints

View complaints related to 2011 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,600 complaints submitted for the 2011 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 JEEP GRAND CHEROKEE
    - LEXINGTON, KY

    ENGINE STALLED OUT AT 40 MPH UPON ENTERING A RIGHT TURN EXIT RAMP. NO POWER STEERING OR BRAKES WERE AVAILABLE UNTIL I WAS ABLE TO STOP THE VEHICLE AND RESTART ENGINE. CONCERNED IF AIRBAGS WOULD DEPLOY IF ENGINE WAS OFF AND VEHICLE IN MOTION.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - PARAMOUNT, CA

    FRONT DASH BOARD IT'S GETTING WRINKLES ALL OVER , AND THE DEALER DOES NOT WANT TO FIX IT. IT'S NOT COVERED, THEY SAID.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - GOLDEN, CO

    WHEN I WENT IN TO WACONIA JEEP (905 STRONG DR, WACONIA, MN 55387) THEY TOLD ME I NEED A NEW FUEL PUMP. DID NOT DO RECALL WORK. MY CALL OFTEN STALLED BUT I WAS ABLE TO GET BACK TO MY HOME IN COLORADO. DEALERS IN DENVER METRO AREA DON'T HAVE ANY "OPENINGS" FOR 3 WEEKS.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - BURLINGTON, MA

    THE VEHICLES STOPPING POWER IS REDUCED AT TIMES. SOMETIMES THE BRAKES WORK FINE, BUT SOMETIMES I PUT MY FOOT ON THE BRAKE AND IT WILL NOT STOP ALL THE WAY. THE STOPPING POWER IS GREATLY REDUCED AT TIMES AND I THINK THERE IS SOMETHING CAUSING THE PROBLEM WITH BRAKING BY WHAT THE MANUFACTURER HAS DONE AS MY BRAKE PADS ARE FINE AND HAVE PLENTY OF LIFE.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - HEBRON, KY

    HELLO NHTSA TEAM, I AM WRITING TO YOU TO ASK THAT ADDITIONAL VIN NUMBERS BE INCLUDED IN AN EXISTING RECALL. THE EXISTING RECALL IS P60 / NHTSA 14V-634 FOR ALTERNATOR FAILURE. CAN YOU PLEASE INCLUDE VIN [XXX] INTO THE RECALL. THE ALTERNATOR IN MY 2011 GRAND JEEP CHEROKEE, THE 160 AMP UNIT WILL SUDDENLY BEGIN MAKING A VERY LOUD WHINING SOUND THAT CAN BE HEARD LOUDLY FROM WITHIN THE CABIN OF THE VEHICLE AND WITHIN THE ENGINE BAY. WE HAVE INVESTED A LOT OF MONEY AND TIME TRYING TO DETERMINE WHAT IS WRONG, ONLY TO FIND OUT MY VEHICLE IS NOT INCLUDED IN THIS RECALL, WHICH WE WOULD HAVE BEEN ABLE TO PUT TWO AND TWO TOGETHER IMMEDIATELY. I HAVE ALREADY REPLACED THE BATTERY WHICH WAS VERY EXPENSIVE, ONLY TO FIND IT IS GETTING DRAINED BY THE ALTERNATOR. ALL OF THE FAULT INDICATOR LIGHTS COME ON, INCLUDING THE BRAKE INDICATOR FAILURE, ENGINE FAILURE, 4 WHEEL DRIVE, WINDSHIELD WIPERS, AND THEN THE VEHICLE BASICALLY WILL SHUT DOWN. YOU HAVE TO THE ENGINE OFF, SHUT EVERYTHING DOWN AND RESTART. I AM AFRAID I AM GOING TO GET KILLED IN THIS JEEP. I AM NOT SURE WHY MY VEHICLE IS NOT INCLUDED AS ALL OF THE SPECIFICATIONS ON THEIR END APPEAR TO BE IDENTICAL TO THE SPECIFICATIONS OUTLINED IN THE RECALL FOR THE FAILED ALTERNATOR. THE ISSUE IS THE TELL-TAIL LOUD WHINING SOUND STEMMING FROM THE ALTERNATOR AND THE NOISE INCREASES IN DECIBELS AS THE RPM INCREASE. PLEASE INCLUDE VIN [XXX] IN THE EXISTING RECALL. THANK YOU VERY MUCH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - HEBRON, KY

    HELLO NHTSA TEAM, I AM WRITING TO YOU TO ASK THAT ADDITIONAL VIN NUMBERS BE INCLUDED IN AN EXISTING RECALL. THE EXISTING RECALL IS P60 / NHTSA 14V-634 FOR ALTERNATOR FAILURE. CAN YOU PLEASE INCLUDE VIN [XXX] INTO THE RECALL. THE ALTERNATOR IN MY 2011 GRAND JEEP CHEROKEE, THE 160 AMP UNIT WILL SUDDENLY BEGIN MAKING A VERY LOUD WHINING SOUND THAT CAN BE HEARD LOUDLY FROM WITHIN THE CABIN OF THE VEHICLE AND WITHIN THE ENGINE BAY. WE HAVE INVESTED A LOT OF MONEY AND TIME TRYING TO DETERMINE WHAT IS WRONG, ONLY TO FIND OUT MY VEHICLE IS NOT INCLUDED IN THIS RECALL, WHICH WE WOULD HAVE BEEN ABLE TO PUT TWO AND TWO TOGETHER IMMEDIATELY. CHRYSLER IS INDICATING TO US THAT OUR VEHICLES HAVE ALL OF THE MATCHING "SPECIFICATIONS" TO MEET THE CRITERIA WITHIN THE EXISTING RECALL BUT OUR VIN NUMBERS ARE NOT INCLUDED, THEREFORE THEY CANNOT COVER THE REPAIR. WE ARE CONTINUALLY TOLD THAT THEY ARE NOT SURE WHY MY VEHICLE IS NOT INCLUDED AS ALL OF THE SPECIFICATIONS ON THEIR END APPEAR TO BE IDENTICAL TO THE SPECIFICATIONS OUTLINED IN THE RECALL FOR THE FAILED ALTERNATOR. THE ISSUE IS THE TELL-TAIL LOUD WHINING SOUND STEMMING FROM THE ALTERNATOR AND THE NOISE INCREASES IN DECIBELS AS THE RPM INCREASE. PLEASE INCLUDE VIN [XXX] IN THE EXISTING RECALL. THANK YOU VERY MUCH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - DEATSVILLE, AL

    JEEP HAVING TROUBLE STARTING. PUSH START SEEMS TO BE FAILING, CAUSING THE VEHICLE TO NOT PROPERLY START

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - MADISON, NY

    MY 2011 JEEP GRAND CHEROKEE OVERLAND V8 HEMI STALLS WHILE SLOWING DOWN TO TURN ONTO ANOTHER ROAD, OR GOING FROM HIGHWAY SPEEDS TO EXITING A RAMP. IT'S BEEN OCCURRING FOR SEVERAL YEARS. I'VE ALREADY HAD THE FUEL PUMP RELAY RECALL FIXED TWICE, AND MY JEEP STILL STALLS OUT ALMOST ON A DAILY BASIS. IT TURNS OUT CHRYSLER ISSUED A RECALL (T36) FOR 2012-2014 JEEPS WITH ALTERNATOR ISSUES; HOWEVER THE INFORMATION I HAVE READ ON THE RECALL SOUNDS A LOT LIKE WHAT IS HAPPENING TO MY JEEP. 2011 JEEP GC OVERLAND SHOULD BE INCLUDED IN THIS RECALL.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - MORGANTOWN, WV

    WHEN DRIVING AT A NORMAL SPEED, YOU CAN'T STOP THE VEHICLE, IF YOU NEED TO STOP SUDDENLY THE VEHICLE KEEPS ROLLING, YOU HAVE TO DRIVE AT A SLOW SPEED IN ORDER TO STOP THE VEHICLE

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - WALDORF, MD

    AT TIMES WHILE DRIVING ON THE HIGHWAY OR CITY STREET, WHILE IN CRUSE, BRAKE APPLY AUTOMATICALLY WITHOUT ANY VEHICLE BRAKING IN FRONT OF ME. ALSO AT TIMES WHILE IN MOTION, CRUSE SYSTEM DO NOT TAKE FOR WEEKS, THEN WITHOUT ANY NOTIFICATION, I WOULD SET IT AND IT WORKS AS IT SHOULD.

    Source: NHTSA WEB SITE