2011 JEEP GRAND CHEROKEE Complaints

2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO SUN VISOR WIRING SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS UNDER RECALL, BUT THE DEALER HAD NOT REPAIRED THE VEHICLE. UPDATED 10/16/2017*JS

TAKATA RECALL I JUST PURCHASED MY JEEP BACK IN JUNE AND CAN VIEW THE SERVICE HISTORY. THIS COMPLAINT IN PARTICULAR HAS TO DO WITH EXTENDED CRANK. MY JEEP TAKES AWHILE TO START. I SEE THAT THERE WAS A FUEL PUMP RELAY RECALL. I SEE IN MY SERVICE HISTORY THAT MY JEEP HAD THIS PART REPLACED: 02/02/2015 78,423 MI AT JT'S CHRYSLER JEEP DODGE FIAT. AGAIN, ACCORDING TO THE SYMPTOM/CONDITIONS, I AM STILL EXPERIENCING THE SAME ISSUE, AND WOULD LIKE THIS FIXED AS SOON AS POSSIBLE BECAUSE OF SAFETY CONCERNS. I AM EXPERIENCING OR HAVE A SYMPTOM/CONDITION OF A CLUNK AND/OR BUMP FELT THROUGH THE STEERING WHEEL UNDER MODERATE BRAKING OR DRIVING OVER ROUGH ROADS (19-003-14) PART TO FIX KNOWN ISSUE IS (AR) 05057539AD SHAFT, STEERING COLUMN INTERMEDIATE. I WOULD LIKE THIS FIXED AS SOON AS POSSIBLE BECAUSE OF SAFETY CONCERNS. I AM EXPERIENCING A SYMPTOM/CONDITION OF A POWERTRAIN ISSUE. WHEN ACCELERATING, I FEEL THE TRANSMISSION SLIPPING AND THE ENGINE MAKES VERY NOISY AND ABRUPT VIBRATIONS. ALL LUBRICANT IS NEW. I WOULD LIKE THIS FIXED AS SOON AS POSSIBLE BECAUSE OF SAFETY CONCERNS. MY WINDOW WASHING FEATURE DOES NOT SPEW FLUID ONTO FRONT WINDOWS, HOWEVER, WILL SPEW LIQUID ON REAR WINDOW. I WOULD LIKE THIS FIXED AS SOON AS POSSIBLE BECAUSE OF SAFETY CONCERNS.

JEEP ENGINE STALLED OUT WITH NO WARNING WHILE DRIVING 60 MPH DOWN THE INTERSTATE.

I PURCHASE A BRAND NEW 2012 JEEP GC OVERLAND. SINCE THEN I HAVE REPLACED THE AIR COMPRESSOR AND MODULATOR 3 TIMES. THE FIRST TIME WAS WITHIN THE FIRST 24 MONTHS, THEN AGAIN A BIT OVER 48 MONTHS OF OWNERSHIP AND THIS LAST TIME WITHIN THE PAST MONTH. VEHICLE HAVE 80K MILES ON IT. EVERY TIME THE SUSPENSION FAILS, THE VEHICLE LOCK THE SUSPENSION AT A WEIRD ANGLE, PRODUCING A VERY BOUNCY RIDE AND EXTREMELY UNSAFE/UNSTABLE AT SPEEDS HIGHER THAN 50 MPH.

THE COMBINATION AC CONDENSOR/TRANSMITTION OIL COOLER IS LEAKING TRANSMITTION FLUID. IT WILL HAVE TO BE REPLACED TO RESOLVE THE ISSUE. I STARTED NOTICING OIL ON THE SKID PLATE UNDER THE FRONT END.

HELLO NHTSA TEAM, I AM WRITING TO YOU TO ASK THAT ADDITIONAL VIN NUMBERS BE INCLUDED IN AN EXISTING RECALL. THE EXISTING RECALL IS P60 / NHTSA 14V-634 FOR ALTERNATOR FAILURE. OUR FAMILY HAS TWO 2011 GRAND JEEP CHEROKEES AND THE ALTERNATORS HAVE FAILED IN BOTH OF THESE VEHICLES PREMATURELY. CAN YOU PLEASE INCLUDE VIN [XXX] INTO THE RECALL. THE ALTERNATOR IN BOTH OF OUR 2011 GRAND JEEP CHEROKEES, THE 160 AMP UNIT WILL SUDDENLY BEGIN MAKING A VERY LOUD WHINING SOUND THAT CAN BE HEARD LOUDLY FROM WITHIN THE CABIN OF THE VEHICLE AND WITHIN THE ENGINE BAY. WHEN THE FAILURE ON THE ALTERNATOR OCCURS IT IS VERY SUDDEN, ONE DAY IT IS WORKING PROPERLY THE VERY NEXT DAY IT IS NOT WORKING PROPERLY. WE HAVE INVESTED A LOT OF TIME IN DISCUSSION ALREADY WITH THE FCA DEPARTMENT AT CHRYSLER. FCA AT CHRYSLER IS INDICATING TO US THAT OUR VEHICLES HAVE ALL OF THE MATCHING "SPECIFICATIONS" TO MEET THE CRITERIA WITHIN THE EXISTING RECALL BUT OUR VIN NUMBERS ARE NOT INCLUDED, THEREFORE THEY CANNOT COVER THE REPAIR. THE FCA CONTINUALLY TELLS US THAT THEY ARE NOT SURE WHY OUR VEHICLES ARE NOT INCLUDED AS ALL OF THE SPECIFICATIONS ON THEIR END APPEAR TO BE IDENTICAL TO THE SPECIFICATIONS OUTLINED IN THE RECALL FOR THE FAILED ALTERNATOR. THE ISSUE WHEN IT OCCURS IS VERY RAPID, WE DRIVE THE VEHICLE ONE DAY, NO ISSUE, AND THEN THE VERY NEXT DAY WHEN WE START THE VEHICLE IMMEDIATELY THERE IS THE TELL-TAIL LOUD WHINING SOUND STEMMING FROM THE ALTERNATOR AND THE NOISE INCREASES IN DECIBELS AS THE RPM INCREASE. PLEASE INCLUDE VIN [XXX] IN THE EXISTING RECALL. THANK YOU VERY MUCH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE CAR RANDOMLY WON'T START. IT HAS FULL POWER BUT DOES NOT CRANK. MANY OWNERS WITH VARIOUS YEARS OF JEEPS HAVE HAD THIS ISSUE AND THE DEALER OFTEN CAN'T IDENTIFY THE PROBLEM PARTLY BECAUSE THE CAR STARTS AFTER IT HAS BEEN TOWED. MANY OWNERS END UP SPENDING $1000'S ON REPAIRS AND TOWS ONLY TO HAVE IT CONTINUE. IT'S VERY DANGEROUS BECAUSE YOU NEVER KNOW WHEN OR WHERE IT WILL HAPPEN. I JUST HAD MINE TOWED TO THE DEALER FOR THE FOURTH TIME AND HAVE BEEN TOLD THAT I WILL NEED TO START REPLACING PARTS IF THE CAR DOESN'T PRODUCE A DIAGNOSTIC CODE.

BATTERY LIGHT CAME ON WHILE TRAVELING ON I-10 IN EL PASO TX. EXITED ON SUNLAND PARK DR WHERE VEHICLE STALLED WHILE IN MOTION.

ON MULTIPLE OCCASIONS, OUR 2011 JEEP GRAND CHEROKEE OVERLAND 5.7L ENGINE STALLS WHILE BRAKING AND TRYING TO TURN CORNERS. RECALL P54 TO REPLACE FUEL PUMP RELAY TO CORRECT THIS ISSUE WAS DONE IN NOVEMBER 2015, BUT THE ISSUE HAS CONTINUED. MOST RECENTLY OCCURRED SEPT 8TH, 11TH AND NOW TODAY THE 14TH. HAD VEHICLE IN FOR DIAGNOSTICS ON SEPT 13TH AND JEEP TECHNICIANS WERE UNABLE TO FIND THE PROBLEM. WHEN THIS STALLING OCCURS, THERE ARE NO WARNING LIGHTS AND APPARENTLY NO FAULT CODES GENERATED. WHEN MOTOR STALLS, WE LOSE POWER STEERING AND BRAKES AND HAVE ENDED UP ON THE WRONG SIDE OF ROAD TRYING TO GET STOPPED. THIS USUALLY HAPPENS WHEN DECELERATING AND BRAKING TO TURN OFF OR ONTO A HIGHWAY.

ON SEPTEMBER 7TH 2017 WHILE DRIVING BACK FROM JFK AIRPORT MY CAR LOST BRAKING POWER, WHEN I PRESSED THE BRAKES THE BRAKES TOUCHED THE FLOOR BUT THE CAR WOULD STILL KEEP MOVING. IT ALMOST CAUSED ME TO HIT MULTIPLE CARS THANKS TO GOD I WAS IN THE LEFT LANE AND WENT OVER A CURB AND GRASS AND INTO A SERVICE PLAZA ON BELT PARKWAY. THIS WAS VERY FRIGHTENING, WE COULD HAVE REAR ENDED THE CAR IN FRONT OF US GOING 55-60 MPH. WE GOT SO SACRED WE WERE ALL SHAKING, WE COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE. THIS IS A SERIOUS ISSUES. WHEN I HIT THE BRAKES NOW THE CAR SLOWS DOWN BUT DOES NOT COME TO A STOP IF YOU ARE MOVING FAST. I CALLED CHRYSLER AND THEY SAID THERE WAS A RECALL ON BRAKE BOOSTER WHICH CAUSED SIMILAR ISSUE BUT ACCORDING TO THEM MY CARS VIN NUMBER IS NOT UNDER THIS RECALL. THE CAR HAS LESS THAN 63000 MILES ON IT AND THIS IS UNBELIEVABLE. I HOPE THIS WILL HELP SOMEONE FROM GETTING SERIOUSLY INJURED. *TR