2015 JEEP GRAND CHEROKEE Complaints

AFTER A STOP AT A STOP SIGN OR RED LIGHT, WHEN TURNING INTO TRAFFIC (RIGHT OR LEFT), I BEGIN TO LOSE ALL ACCELERATION AND MY CAR GOES DEAD! I HAVE TO TRY VERY HARD TO STEER MY CAR OFF ROAD IF I CAN AND THEN PUT THE CAR IN PARK AND START MY CAR UP ALL OVER AGAIN! SCARES ME!!! ALMOST BEEN HIT!! THIS HAS HAPPENED TO ME ABOUT 6 TIMES SINCE I PURCHASED MY CAR IN OCTOBER OF 2014! LAST TIME WAS A FEW WEEKS AGO! THIS IS A SAFETY ISSUE!!! I HAVE TAKEN MY CAR IN TO BE INSPECTED BUT THEY CAN'T FIND WHAT CAUSES THE PROBLEM! I NEVER KNOW WHEN THIS MAY HAPPEN AGAIN!! I WON'T DRIVE ON EXPRESSWAYS BECAUSE OF THIS PROBLEM! I DID SOME RESEARCH AND FOUND THAT A LOT OF PEOPLE ARE HAVING THIS SAME PROBLEM WITH THEIR JEEPS!! THIS NEEDS TO BE ADDRESSED! PLEASE LOOK INTO THIS BEFORE SOMEONE DIES BECAUSE IF IT.

WHILE I WAS DRIVING AT A RATE OF 25 MPH ON A RESIDENTIAL ROAD MY DRIVER SIDE AHR BRACKET HAD BROKEN AND DEPLOYED THE HEADREST SAFETY SYSTEM IN TO THE REAR OF MY HEAD CAUSING ME TO MOMENTARILY SWERVE INTO THE INCOMING TRAFFIC LANE. THANKFULLY THERE WERE NO VEHICLES. IT WAS A VERY DISTURBING INCIDENT AND I AM EXPERIENCING MINOR NECK PAIN AND THE VEHICLE IS UNABLE TO BE DRIVEN IN THIS POSITION.

THE HEADREST OF THE FRONT PASSENGER UNEXPECTEDLY BURST OPEN WITHOUT ANY CRASH WHILE DRIVING.*DT PASSENGER DID NOT RECEIVE ANY INJURIES. HEADREST HAS NOT BEEN REPLACED.*JB

DRIVERS HEADREST DEPLOYED (POPPED) WHILE STATIONARY IN A PARKING LOT. NO OTHER VEHICLES INVOLVED, THE CAR WAS NOT STRUCK. DEALER STATES NOT UNDER WARRANTY

PASSENGER ACTIVE HEADREST DEPLOYED WHILE VEHICLE PARKED, WILL NOT RESET. THESE VEHICLES HAVE AN ACTIVE HEADREST SYSTEM THAT IS DESIGNED TO DEPLOY FORWARD IN THE EVENT OF A CRASH BUT THE PLASTIC HOUSING THAT KEEPS IT IN PLACE HAS CRUMBLED AND MADE THE HEADREST LEAP FORWARD IN THE DEPLOYED STATE AND WILL NOT GO BACK INTO POSITION AND HOLD.

THE ACTIVE HEADREST DEPLOYED WITH WHILE DRIVING NORMALLY ON A PAVED COUNTY ROAD. THERE WAS NOTHING OUT OF THE ORDINARY THAT WOULD HAVE CAUSED IT TO DEPLOY. LUCKILY MY WIFE WASN'T HURT.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE FRONT PASSENGER'S HEAD REST INADVERTENTLY DEPLOYED WITHOUT A CRASH. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO ELMWOOD CHRYSLER DODGE JEEP RAM LOCATED AT 625 TAUNTON AVE, EAST PROVIDENCE, RI 02914, (401) 438-0400, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE HEAD REST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

THE DRIVER'S SIDE HEAD REST EXPLODED OPEN WHILE I WAS DRIVING ON THE STREET AFTER MAKING A RIGHT TURN. GAVE ME SEVERE NECK PAIN. I FIRST THOUGHT SOMEONE REAR ENDED ME CAUSE THE NOISE WAS SO LOUD. SO I PULLED INTO A PARKING LOT AND FOUND NO ONE HIT ME LOOKS LIKE THE HEADREST MALFUNCTIONED AND EXPLODED OPEN.

ACTIVE HEAD RESTRAINT DEPLOYED WITHOUT A CRASH OR REAR IMPACT. IT DEPLOYED WHILE DRIVING 65MPH ON THE HIGHWAY.

SINCE THE RECALL A YEAR AGO (SPRING 2019) THE VEHICLE HAS A SERIOUS HESITATION IN THE THROTTLE RESPONSE UNTIL THE ECODIESEL ENGINE REACHES FULL OPERATING TEMPERATURE. THIS CREATES A SERIOUS SAFETY HAZARD. THE FUEL MILEAGE HAS DROPPED A MINIMUM OF 4 MPG. I RECEIVED A SECOND NOTICE (12/10) REGARDING AN "APPROVED EMISSIONS MODIFICATION DISCLOSURE 3.0L DIESEL" THE LOCAL DEALER WAS UNAWARE AND STATED IT WAS THE PREVIOUS RECALL. I CALLED "FCA" (JEEP) AND WAS INFORMED THAT THIS WAS THE PRECURSER TO ANOTHER RECALL. THE ONLY IDENTIFYING NUMBERS I HAVE ARE "FC106038" AND "****AUTO**ALL FOR AADC 030 7/1/2" MARKED ON THE NOTICE. THIS IS A SERIOUS PROBLEM THAT NEEDS A FIX OF SOME SORT. THE CURE FOR THE ORIGINAL RECALL SEEMS TO BE WORSE THAN THE ORIGINAL PROBLEM. THE ORIGINAL RECALL REPAIR WAS PERFORMED 9/17/19.