2011 JEEP GRAND CHEROKEE Complaints

I was in a head on accident with a vehicle, then a building. Traveling at approved 55 mph. My airbags did not deploy.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle stalled. The vehicle was towed to the dealer who diagnosed that the fuel pump relay was faulty. The fuel pump relay was replaced but the failure reoccurred. The vehicle was towed back to the dealer who replaced the fuel pump, and the vehicle was repaired. While driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local service center who diagnosed the vehicle with power train failure. The manufacturer was not notified of the failures. The VIN was not available. The failure mileage was 130,000.

Alternator started smoking almost cought on fire and PCM probably bad too due to alternator going out, me and wife got scared when we saw smoke coming out of underneath hood. Battery light turned on a few minutes before smoke started, but car didn't shut off

The vehicle has had recall 14V530000 performed at a local Jeep dealer in Mishawaka, IN. Vehicle still occasionally shuts off WHILE DRIVING. Called Jeep and they offered no relief. I cannot believe a they dont care about the effectiveness of recall for a known defect likely to cause a crash. AGAIN recall WAS PERFORMED ON THIS VEHICLE (after waiting 6 months for part!) and vehicle still turns off while driving.

me and my girlfriend where driving when out of no where the air bags deploed causing us to crash. there was no warning lights on the car. no one has had a chance to look into this other then me and the research that i have done i did find that there is an open investigation for the airbigs and this jeep was listed as one of the possible affected cars im not sure what i shoud do next that is why im reaching out to you guys

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while his wife was driving approximately 30 MPH she observed that the check battery light had illuminated. The contact stated that his wife had smelled a burning smell and returned to the residence. The contact stated that he started the vehicle and was checking the battery using a volt meter and he noted that it was only showing 12.1 volts. The contact turned the vehicle off and was returning tools to his workshop when he noted a burning smell. The contact opened the hood and observed a stream of white smoke emitted from the alternator and suddenly the alternator had burst into flames. The contact stated that he extinguished the flame using a garden hose and disconnected the battery terminals due to a clicking sound he heard coming from the alternator. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact had removed the alternator and wanted it to be examined. The contact had researched online and related the failure to NHTSA Campaign Number: 17V435000 (Electrical System). The manufacturer had been informed of the failure. The failure mileage was approximately 197,000.

My 2011 Jeep Grand Cherokee has had an issue with the Total Integrated Power Module since the year I bought the vehicle new from an authorized Jeep dealer. I have since taken it to Rentschler Chrysler Jeep of Slatington PA multiple time and had the vehicle misdiagnosed (even though I told the service manager that I thought it was the TIPM). The finally did a re-wiring of the TIPM as per the recall that was eventually initiated. Since then I have taken my car back multiple times as the issue is not resolved. My vehicle shuts off when driving multiple times a year. This has happened at inopportune times such as braking, going down hills, going through intersections and turning. The re-wiring of the Total Integrated Power Module has not fixed my vehicle and I told the service manager this. The most recent visit to the dealer resulted in me paying for a crank sensor to be replaced. This has not fixed the issue, as my vehicle shut off while driving again. I do not believe the re-wiring of the TIPM has corrected the recall of my vehicle and the service manager said I could buy a new TIPM. I believe this is wrong and I have spent so much time and money on this vehicle. This is putting me and my passengers in a dangerous situation every time I drive my car.

Fuel System failure. Decelerating to a stop or turn and vehicle stalls out. Already had the recalls processed which took months of being on a list. PCM then fails. and because of chip shortage in 2022, couldnt get the car repaired. Finally get the part in and mechanic installs it only to find out the fan, because it sat so long failed too. So after 3 fans (this vehicle takes a special fan) we finally got the right one (mechanic) and he installed it. Got car back and we had another stall out after 4 days of having the car returned. Called Chrysler Recall and escalated to a technician. The stall happens when you are actively driving it.

This vehicle stops while driving. It happens when it comes to a stop or slow down. Will turn off. In some instances I have lost my power brakes. This has been happening since November of 2022. The dealership has replaced the recall part, the fuel pump relay. Still happens. They thought it could be low transmission fuel. No, still happened. They have driven it over 100 miles and it wouldn’t replicate for them so they say they cannot fix it because there is no check engine light on. This is a safety hazard.

My car went completely haywire. Windshield wipers going crazy while driving and not being able to stop them. Car alarm is going on and off without cause. Door locks going up and down. Couldn’t start it. Take car to a mechanic he can’t find any reason for it to be doing so. Take it to the dealer and it’s showing no codes as to why my car would be suddenly undriveable. Photos do not do it Justice as the exterior looks normal. I have several videos of the incidents should anyone want to get in touch with me to see them