2011 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO GUNN CHEVROLET LOCATED AT 16550 I-35, SELMA, TX 78154 WHERE THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST AS THE RECALL REPAIR HAD ALREADY BEEN PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ALTERNATOR FAILED AND THE BATTERY WARNING INDICATOR ILLUMINATED SEVERAL TIMES. THE CONTACT NOTICED A BURNING ODOR COMING FROM UNDER THE HOOD SEVERAL TIMES. ON ONE OCCASION, ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. A PRIVATE MECHANIC PERFORMED AN INSPECTION AND DIAGNOSED THAT THE BATTERY WAS FINE. THE MECHANIC ALSO DIAGNOSED THAT THE ALTERNATOR FAILED AND CAUSED THE BATTERY TO DRAIN, AND THE PLASTIC BURNING ODOR WAS ALSO CAUSED BY THE FAILED ALTERNATOR. THE VEHICLE WAS REPAIRED AND THE ALTERNATOR WAS REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 51,000.

JEEP GC2011 STALLS WHILING DRIVING. ONGOING SINCE 2012; MECHANICS HAVE DONE A LOT OF SERVICE AND REPAIR VERY COSTLY OUT OF MY POCKET EXPENCES BUT HAS NOT FIXED THE STALLING. SAYS IT MAYBE THE ALTERNATOR, THROTTLE OR IGNITION PROBLEM. THE 2011 MODEL SHOULD BE INCLUDED IN THE CHRYSLER RECALL #T36 (NHTSA #17V435).

JEEP GC2011 STALLS WHILING DRIVING. ONGOING SINCE 2012; MECHANICS HAVE DONE A LOT OF SERVICE AND REPAIR VERY COSTLY OUT OF MY POCKET EXPENCES BUT HAS NOT FIXED THE STALLING. SAYS IT MAYBE THE ALTERNATOR, THROTTLE OR IGNITION PROBLEM. THE 2011 MODEL SHOULD BE INCLUDED IN THE CHRYSLER RECALL #T36 (NHTSA #17V435).

JEEP GC2011 STALLS WHILING DRIVING. ONGOING SINCE 2012; MECHANICS HAVE DONE A LOT OF SERVICE AND REPAIR VERY COSTLY OUT OF MY POCKET EXPENCES BUT HAS NOT FIXED THE STALLING. SAYS IT MAYBE THE ALTERNATOR, THROTTLE OR IGNITION PROBLEM. THE 2011 MODEL SHOULD BE INCLUDED IN THE CHRYSLER RECALL #T36 (NHTSA #17V435).

JEEP GC2011 ENGINE STALLS WHILE DRIVING! CURRENT RECALL UNDER CHRYSLER #T36 AND NHTSA #17V435 ONLY COVERS YEAR 2012-2014. CHRYSLER NEEDS TO BE NOTIFIED TO INCLUDE YEAR 2011. ONGOING ISSUES OF STALING AND COMPLAINTS FOR 2011 HAS BEEN LOGGED SINCE 2012 AND IS A SERIOUS MECHANICAL ISSUE THAT SHOULD BE UNDER THE RECALL. IF ANYONE HAS EXPERIENCED STALING PLEASE DOCUMENT AND SEND THE COMPLAINT OR IF YOU KNOW SOMEONE WHO HAS DIED FROM THIS PLEASE FILE TO SAVE OTHERS!

WHEN DRIVING BETWEEN 50-65 MPH THE VEHICLE SHUTTERS LIKE SOMETHING IS GOING IN AND OUT OF GEAR. THERE IS ALSO A LOUD CLUNK WHEN STARTING FROM A DEAD STOP, ABOUT THE TIME THE VEHICLE SHIFTS INTO 2ND GEAR, ABOUT 4 SECONDS AFTER TAKE OFF.

BEING PARKET, WHEN THE VEHICLE IS TURNED ON IT STARTS BUT AFTER 1.5 SECONDS IT GOES OUT. SOMETIMES IT DOES THIS 2, 3 AND UP TO 4 TIMES ON OCCASIONS, BEFORE STAYING ON AND BEING ABLE TO IT WALKING ...

TIMP RECALL, WAS REPAIRED JAN 2015. TODAY VEHICLE STALLED IN TRAFFIC, COMPLETELY SHUT DOWN AND LOST POWER STEERING, WHILE MAKING A LEFT HAND TURN. I AM LUCKY I WAS NOT IN AN ACCIDENT. I WAS ABLE TO RESTART THE VEHICLE. I HAVE MADE AN APPOINTMENT WITH THE DEALER, BUT SINCE IT WAS REPAIRED PREVIOUSLY, NOT SURE WHAT THEY WILL DO FOR ME. OBVIOUSLY THERE IS STILL A PROBLEM THE RECALL DID NOT REPAIR.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, A NOISE WAS HEARD FROM THE ENGINE WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (DEKALB TIRE & AUTOMOTIVE SERVICE LOCATED AT 2089 NORTHLAKE PKWY, TUCKER, GA 30084; (770) 938-3680) WHERE IT WAS DIAGNOSED THAT THE BATTERY AND ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE ELECTRONIC CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 91,000. THE CONSUMER REQUESTED A REIMBURSEMENT FOR THE ALTERNATOR FAILURE, COSTS FOR RELATED DAMAGES, BATTERY, AND ELECTRONIC CONTROL MODULE. UPDATED 10/02/2017*JS