2015 JEEP GRAND CHEROKEE Complaints

WHILE PARKED THE DRIVERS SIDE ACTIVE HEADREST DEPLOYED. COULD HAVE SERIOUSLY HURT SOMEONE. THE PLASTIC TABS THAT HOLD THE RELEASE PIN BROKE. IT WAS NOT DEPLOYED BECAUSE OF AN ACCIDENT THAT WOULD RELEASE THE PIN.

THE PASSENGER SIDE HEADREST POPPED FORWARD ABOUT 4 IN WHILE MY CAR WAS PARKED IN FRONT OF MY APARTMENT. THE PLASTIC PIECES HOLDING THE STEEL PIN ARE BROKEN, SO IT IS UNREPAIRABLE WITHOUT REPLACING THE ENTIRE HEADREST. I'M VERY THANKFUL THIS DID NOT OCCUR WHILE I WAS DRIVING, BUT CONCERNS ME THAT IT COULD HAPPEN ON THE DRIVER'S SIDE WHILE I AM DRIVING.

FRONT LEFT STRUT LEAKING AND HAD TO BE REPLACED. BACKING PLATE BY ROTORS HAD TO BE ADJUSTED BECAUSE OF RATTLING NOISE. ONLY 37,000 MILES AND 4.5 YEARS OLD.

WHILE DRIVING IN A STRAIGHT LINE AT ABOUT 35 MPH THROUGH A CITY PARK, THE DRIVER HEAD REST BLEW OPEN AND HIT ME IN THE BACK OF THE HEAD. THERE WAS NO ACCIDENT OF ANY KIND OR POTENTIAL REASON FOR IT TO BLOW OPEN. IT WAS A LOUD POPPING SOUND AND STRONG BLOW TO THE BACK OF MY HEAD. I STOPPED TO ACCESS THE SITUATION AND SAW THAT THE DRIVER HEAD REST HAD POPPED OPEN. I CALLED FIAT CHRYSLER THE NEXT DAY TO FILE A CLAIM. THEY ARE IN THE PROCESS OF HAVING THE VEHICLE REPAIRED AT THEIR COST. I AM STILL EXPERIENCING WIP LASH PAIN 3+ WEEKS LATER AND PLAN OF SEEING A DOCTOR ASAP.

AS I WAS DRIVING THE HEAD REST EXPLODED HIT THE BACK OF MY HEAD AND NECK. CAR WAS NOT BREAKING OR DRIVING OVER ANY BUMPS AT THAT TIME

WHILE MY 2015 JEEP GRAND CHEROKEE WAS PARKED IN MY DRIVEWAY OVERNIGHT, THE DRIVER'S SEAT HEADREST DEPLOYED. THERE WAS NO INCIDENT DURING THE NIGHT THAT WOULD'VE CAUSED THE HEADREST TO DEPLOY, IT SIMPLY DEPLOYED FOR NO REASON. THIS SEEMS LIKE A SAFETY CONCERN TO ME, SINCE IT COULD HAVE HAPPENED WHILE SOMEONE WAS IN THE DRIVER'S SEAT.

DRIVING OVER IMPERFECTIONS IN THE ROAD CAUSES THE STEERING WHEEL TO SHAKE. THE FASTER WE TRAVEL THE FASTER & MORE SEVERE THE SHAKING. I HAVE HAD THE VEHICLE CHECKED BY NUMEROUS SHOPS & ALL STEERING & SUSPENSION COMPONENTS ARE IN GOOD CONDITION.

MY 2015 JEEP GRAND CHEROKEE SRT DRIVER SIDE AHR HEADREST DEPLOYED ON ITS OWN WHILE THE VEHICLE WAS PARKED. THERE WAS NO COLLISION AT ALL AND THE VEHICLE HAS NEVER BEEN IN A COLLISION. IT MADE A VERY LOUD POP SOUND AND YOU COULD HEAR THE PLASTIC PARTS IN SIDE THE HEADREST BREAK. YOU CAN NOT ENGAGE THE HEADREST BACK INTO ITS NORMAL LOCKED POSITION SO THAT IT IS NOT DEPLOYED OUT. I WENT TO MY DEALERSHIP AND THEY TOLD ME TO CONTACT FIAT @800-247-9753. I CALLED THEM AND EXPLAINED MY SAFETY ISSUE WITH THIS HEADREST AND TOLD THEM I WANTED THEM TO COVER THIS UNDER WARRANTY. THE PERSON I SPOKE WITH GAVE ME A CASE NUMBER AND SAID A SERVICE SPECIALIST WOULD HAVE TO CONTACT ME BACK IN 24-48 HOURS TO DISCUSS THEM COVERING THE SAFETY ISSUE.

TRANSMISSION DOES NOT SHIFT PROPERLY FROM 2ND TO 3RD. WHILE IN MOTION IT WILL REV UP AND THEN SOMETIMES DECIDE TO SHIFT PROPERLY. IT HAS SHIFTED INTO NEUTRAL WHILE DRIVING AND JERKED. I HAVE TAKEN IT TO 2 DIFFERENT DEALERSHIPS AND ONE STATES BECAUSE THERE ARE NO ERROR MESSAGES AND SUPPOSEDLY IT DOESN'T DO IT FOR THEM THERE IS NOTHING THEY CAN DO. THE OTHER DEALERSHIP STATED THAT'S HOW THE TRANSMISSION IS SUPPOSED TO WORK. I HAVE ALSO BEEN TOLD THE VEHICLE NEEDS TO WARM UP FIRST. EXCUSE ME? THEY TELL ME IT'S A NON SERVICEABLE VEHICLE UNLESS THERE ARE ANY ERROR CODES. ONE DEALERSHIP STATED THEY CLEARED THEY COMPUTER AND UPDATED THE PROGRAMMING. THIS HAS HAPPENED SEVERAL TIMES. MOST RECENT ISSUE, JULY 9TH, STARTED TO DRIVE AND VEHICLE SELF SHIFTED BACK INTO NEUTRAL. VEHICLE IS BECOMING MORE UNRELIABLE EACH DAY.

TWO PEOPLE WERE IN THE VEHICLE, THE DRIVER AND A PASSENGER IN THE FRONT SEAT. THE VEHICLE WAS RUNNING BUT IN PARK AT A DRIVE THROUGH WINDOW AT ARBY'S. WHILE TAKING FOOD FROM THE EMPLOYEE THE PASSENGER HEADREST EXPLODED PUSHING THE 85 YEAR OLD PASSENGERS HEAD FORWARD. IT SOUNDED LIKE A GUN SHOT AND THE FORCE MADE THE CAR WIGGLE. AFTER THE INITIAL SHOCK AND SURPRISE IT WAS DISCOVERED THE HEADREST EXPLODED FOR NO REASON, JUST ON ITS OWN.