2011 JEEP GRAND CHEROKEE Complaints

THE SEATS FEEL LIKE THEY ARE NOT BULGES DOWN PROPERLY AND MOVE DURING TURNS AND YOU CAN HEAR AND FEEL THEM JERK.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE WAS DAMAGED DUE TO A FAULTY PART THAT CONTINUOUSLY KNOCKED INTO THE ENGINE. THE FAULTY UNKNOWN PART CREATED INDENTATIONS IN THE ENGINE WHICH, IN TURN, CAUSED AN OIL LEAK. THE VEHICLE WAS REPAIRED ON TWO OCCASIONS AT AN UNKNOWN DODGE, CHRYSLER, JEEP DEALER OF WARREN, MASSACHUSETTS FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.

THE TRANSMISSION/AC COOLANT CONDENSER IS LEAKING. BIG PROBLEM FOR YOUR TRANSMISSION AND AC UNIT.

BEGINNING IN AUGUST OF 2016, THE CAR WILL STALL SPORADICALLY UPON RAPID DECELERATION. LAST TIME IN MARCH THE CAR STALLED WHEN BRAKES WERE APPLIED TO AVOID AN ACCIDENT ON THE FREEWAY. DEALER CANNOT RECREATE OR DIAGNOSE THE PROBLEM AND RETURNS THE CAR 'OPERATING AS DESIGNED.' CAR HAS NOT BEEN DRIVEN SINCE. PROBLEM HAS OCCURRED 10-12 TIMES AND MORE RECENTLY WITH GREATER FREQUENCY. RAPID DECLARATION USUALLY OCCURS TO AVOID A PROBLEM, THIS IS THE WORST TIME FOR THE CAR TO STALL OUT.

TRANSFER CASE MAIN SHAFT FAILED, CAUSING A TOTAL LOCK UP OF THE VEHICLE. IT HAD TO BE TOWED TO DEALER AND TOOK 3 WEEKS TO REPAIR.

WHEN I COME TO A STOP/SLOW DOWN THE ENGINE INTERMITTENTLY STALLS - TYPICALLY THIS IS WHEN I'M DRIVING ON CITY STREETS WHEN I'M STOPPING. IT HAS HAPPENED WHILE TURNING BOTH LEFT AND RIGHT, GOING UP HILL AND DOWN HILL, AND MORE OFTEN WHEN THE ENGINE IS COOL. THE FUEL LEVEL CAN BE FULL OR LOW AND IT STILL HAPPENS. FRIDAY MAY 19, 2017 IT HAPPENED FOUR TIMES IN A 20 MILE TRIP ON ROADS WITH SPEED LIMITS RANGING FROM 30MPH TO 55MPH, ONCE AT A STOP LIGHT, ONCE AT A ROUND ABOUT, ONCE AT A STOP SIGN, AND ONCE AT A LEFT HAND TURN. P54 RECALL WAS ALREADY ADDRESSED.

DRIVERS SIDE HOT AIR BLOWING PASSENGER SIDE COLD AIR A/C ON BUT ONLY ON THE PASSENGER SIDE HOT AIR COMES OUT OF VENT IN DRIVERS SIDE TEMPATURE AND CLIMATE CONTROL WON'T ADJUST TO DESIRED TEMPATURE

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE SHIFTED INTO FOURTH GEAR INDEPENDENTLY AND STALLED AFTER AN INCLINED HILL WITH CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED A CASE HAS BEEN ASSIGNED HOWEVER IT WAS NOT GUARANTEED DUE TO THE VEHICLE WAS OUT OF THE 36 MONTH WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE THE DRIVER ATTEMPTED TO REVERSE THE VEHICLE, THE BRAKES DID NOT HOLD AND THE VEHICLE CRASHED INTO A LIGHT POLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER, WHICH WAS REMEDIED PER AN UNKNOWN RECALL APPROXIMATELY A YEAR AND A HALF AGO, FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE DEALER NOT TO DO ANYTHING UNTIL THE MANUFACTURER'S ADJUSTOR INVESTIGATED THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

ON MAY 4, 2017, APPROXIMATELY AROUND 7:00PM, I TURNED RIGHT ONTO A FREEWAY AND MY STEERING WHEEL LOCKED UP AND THE VEHICLE SHUT OFF COMPLETELY. I WAS NOT ABLE TO TURN THE STEERING WHEEL AND BARELY WAS ABLE TO MAKE IT OUT OF THE MIDDLE OF THE ROAD. THE ENGINE SHUT OFF WHILE DRIVING DOWN THE ROAD. I AM LUCK THAT I DID NOT HAVE A CAR BEHIND ME OR I WOULD HAVE CAUSED AN ACCIDENT. HOW SCARY!! CHRYSLER HAS CLAIMED THAT THEY HAVE FIXED THIS!!