2015 JEEP GRAND CHEROKEE Complaints
View complaints related to 2015 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,270 complaints submitted for the 2015 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 JEEP GRAND CHEROKEE- MASSAPEQUA, NY
TIPM, SHIFT MODULE AND TICM CAUSES THE JEEP TO SERIOUS MALFUNCTION. ALL ALERT LIGHTS ON THE DASHBOARD AND SHIFTER LIGHT UP , WIPERS COME ON, VEHICLE WILL STOP AND IS UNABLE TO DRIVE ,MOTOR ACCELERATES , COOLING FANS ARE ACTIVATED ON HIGH ALL AT ONE TIME AND VEHICLE WILL NOT SHUT OFF. WHEN THE VEHICLE DOES SHUT OFF THEN IT WILL NOT RESTART , WHILE DRIVING AT ANY TIME. VEHICLE ACTS AS IF POSSESED.!!!!!!!!! THIS VEHICLE IS NOT SAFE. EVERYONE KNOWS THIS INCLUDING FCA.
Source: NHTSA WEB SITE -
2015 JEEP GRAND CHEROKEE- LEMOORE, CA
UNDER NORMAL DRIVING CONDITIONS ON CITY STREETS WITH NO COLLISION THE FRONT PASSENGER SIDE ACTIVE HEADREST RESTRAINT (AHR) DEPLOYED. AFTER LOOKING AT IT THE PLASTIC CLIP THAT HOLDS IT TOGETHER HAD BROKEN, ALLOWING IT TO DEPLOY. THE HEADREST HAS NEVER BEEN DEPLOYED BEFORE OR RESET.
Source: NHTSA WEB SITE -
2015 JEEP GRAND CHEROKEE- PADUCAH, KY
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED AT LINWOOD MOTORS PADUCAH (3345 PARK AVE, PADUCAH, KY 42001) UNDER AN UNKNOWN RECALL CAMPAIGN. THE CONTACT STATED THAT THE FUEL ECONOMY WAS GREATLY REDUCED AFTER THE REPAIR WAS PERFORMED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WHILE ATTEMPTING TO MOVE FROM A STOPPED POSITION. ADDITIONALLY, THE THROTTLE VALVE CONTROL, REGENERATION, AND EXHAUST FILTER FULL MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. THE EXHAUST FILTER WAS REPLACED HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 JEEP GRAND CHEROKEE- CHICAGO, IL
I PURCHASED A PRE OWNED 2015 JEEP GRAND CHEROKEE ALTITUDE FROM TITAN AUTO SALES IN WORTH IL ON JUNE13,2020. AT THE TIME OF PURCHASE I WAS GIVEN THE 2 SETS OF KEYS IN WHICH I CARRIED ONLY ONE KEY WITH ME WHEN I USE THE TRUCK. ON JUNE 28, 2020 MY PARKED AND LOCKED JEEP WAS STOLEN FROM A MALL PARKING LOT BY A CROOK/S WHO USED A LAPTOP TO UNLOCK AND START MY VEHICLE. I AM NOT ONLY HURT AND UPSET BUT I AM FERIOUS AND UTTERLY CONFUSED ON HOW A WELL DEVELOPED PUSH START VEHICLE WITH SUPPOSEDLY HIGH RANKING VEHICLE WAS STOLEN BY A LAPTOP. THIS VEHICLE WAS VALUED AT $18,000 AND A INDIVIDUAL WAS ABLE TO STEAL MY VEHICLE WITHOUT A KEY. I HAVE BOTH OF MY KEYS TO MY VEHICLE BUT I HAVE NO VEHICLE. I JUST DON'T UNDERSTAND HOW CAN JEEP CREATE A VEHICLE AND SELL IT FOR $40,000 BUT THE VEHICLE IS NOT PROPERLY SECURED OR PROTECTED FROM CYBER AUTO THIEVES. I DIDNT GET A CHANCE TO ENJOY MY NEW VEHICLE BECAUSE IT WAS STOLEN 15 DAYS LATER AFTER I PURCHASED IT FROM A DEALERSHIP BY A CYBER AUTO THIEF. I AM GLAD THAT I HAVE INSURANCE BUT MY TRUST IN JEEP VEHICLES HAVE BEEN RUINED FROM THIS EXPERIENCE AND I CAN NOT RECOMMEND A VEHICLE LIKE THIS TO ANYONE WHOSE INTERESTED IN JEEP VEHICLES BECAUSE OBVIOUSLY IT'S NOT WORTH IT. I JUST WANT TO KNOW HOW CAN JEEP PREVENT THIS FROM HAPPENING OR IF THEY EVEN KNOW THAT THEIR VEHICLES CAN BE HACKED BY A LAPTOP.
Source: NHTSA WEB SITE -
2015 JEEP GRAND CHEROKEE- FORT WAINWRIGHT, AK
IN PREVIOUS MODEL YEARS THIS HAS BEEN A PROBLEM OF A LONG START. IT HAPPENS JUST ABOUT EVERY DAY THE VEHICLE IS SITTING OVER NIGHT, WAKE UP IN THE MORNING TO GO TO WORK AND IT TAKE A BIT LONGER THAN IT SHOULD TO START UP.
Source: NHTSA WEB SITE -
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2015 JEEP GRAND CHEROKEE- LAKELAND, FL
PASSENGER HEADREST DEPLOYED ON ITS OWN AND NOW IT IS UNABLE TO BE RESET, THANKFULLY IT HAPPENED WHILE SITTING IN THE DRIVEWAY NOT DRIVING DOWN THE HIGHWAY. *TR
Source: NHTSA WEB SITE -
2015 JEEP GRAND CHEROKEE- BUFORD, GA
TIPM HAS FAILED RESULTING IN BATTERY DRAIN DUE TO FUEL PUMP RELAY CONSTANTLY POWERED ON, WIPER FUNCTION, LOSS OF BACKUP CAMERA, AIR SYSTEM AND ABILITY TO TURN THE CAR OFF OR SECURE DOOR LOCKS PROPERLY EVEN WHEN BATTERY IS DISCONNECTED. *TR
Source: NHTSA WEB SITE -
2015 JEEP GRAND CHEROKEE- STATESVILLE, NC
I PURCHASED MY GRAND CHEROKEE WITH 30K MILES. BEFORE I EVEN MADE MY FIRST PAYMENT, THE TRANSMISSION WAS REPLACED THROUGH MANUFACTURERS WARRANTY. DAYS AFTER DRIVING IT OFF THE LOT, IT WOULD SLAM DOWN THROUGH GEARS DURING DECELERATION AND JUMP/JERK WHEN SHIFTING UP. A LOUD METAL THUD ACCOMPANIED THESE JOLTS BETWEEN GEARS EVERY TIME. FAST FORWARD TO TODAY, AND 25K MILES LATER (JEEP HAS 55K TOTAL) AND THIS PROBLEM APPEARS TO BE RETURNING. RANDOM JOLTS AND JERKY SHIFTS DURING ACCELERATION AND DECELERATION, SPECIFICALLY WHEN GOING UP OR DOWN A SLOPE OR WHEN GETTING BACK ON THE GAS TO ACCELERATE WHEN DRIVING. THE DECELERATION AND DOWNSHIFT BETWEEN GEARS IS SO JARRING SOMETIMES WHEN SLOWING DOWN THAT MYSELF AND PASSENGERS WILL HAVE OUR HEADS BANG FORWARD AND SEATBELT CATCH THE WEIGHT OF OUR BODIES. THE THUD NOISE IS COMING BACK RANDOMLY AS WELL WHEN THIS HAPPENS. WITH ONLY 5K MILES LEFT ON MANUFACTURER POWER TRAIN WARRANTY, I'M NERVOUS THAT HAVING IT'S 3RD TRANSMISSION IN LESS THAN 60K MILES IS GOING TO BE A FUTURE PROBLEM AGAIN NOT COVERED BY WARRANTY. I FEEL VERY UNSAFE WHEN DRIVING WHAT WAS SUPPOSED TO BE MY DREAM VEHICLE AND THE LARGEST LOAN IN MY LIFE OTHER THAN PURCHASE OF HOUSE. SINCE THE DAY I LEFT THE LOT IT HAS FELT UNCOMFORTABLE DRIVING AND CAUSES ME ANXIETY BECAUSE OF THE WAY IT SHIFTS AND MAKES NOISES. THE HARD JERKS AND SLAMMING DOWNSHIFTS HAVE ALMOST CAUSED MULTIPLE ACCIDENTS AND I HONESTLY HATE HAVING TO DRIVE THIS VEHICLE. (I HAVE ONLY OWNED IT FOR 16 MONTHS.) THE DATE I SELECTED WAS WHEN I PURCHASED VEHICLE, PROBLEM HAS BEEN ONGOING SINCE THEN. *TR
Source: NHTSA WEB SITE -
2015 JEEP GRAND CHEROKEE- MONROE, NC
WHILE DRIVING ON A CITY STREET ON SUNDAY, JUNE 21, 2020, THE FRONT PASSENGER HEADREST POPPED OPEN HITTING THE PASSENGER IN THE BACK OF THE HEAD. *TR
Source: NHTSA WEB SITE -
2015 JEEP GRAND CHEROKEE- HIGHLAND PARK, IL
DISCOVERED OIL LEAK IN MY GARAGE. DEALER CHECKED AND DISCOVER BOTH RADIATOR LEAK AND POWER STEERING LEAK. NO WARNING INDICATORS WERE ILLUMINATED. DEAL REQUESTED TO HAVE IT REPLACED BECAUSE IT'S DANGEROUS DRIVE. JEEP HAS LESS THAN 58500 MILES ON IT. *TR
Source: NHTSA WEB SITE