2015 JEEP GRAND CHEROKEE Complaints

AT A REGULAR OIL CHANGE SERVICE, IT WAS DISCOVERED THAT THERE WAS AN ENGINE OIL COOLER LEAK FOR A 2015 JEEP GRAND CHEROKEE WITH LESS THAN 58000 MILES ON IT. NO WARNING INDICATORS WERE ILLUMINATED. DEAL REQUESTED TO HAVE IT REPLACED BECAUSE IT'S DANGEROUS DRIVE. *TR

THE CAR WAS TURNED OFF, PARKED IN MY DRIVE WAY. MY SISTER AND I WERE TALKING (I WAS OUTSIDE OF THE CAR- SHE WAS SITTING IN THE PASSENGER SEAT) WITH THE CAR DOOR OPEN. ALL OF A SUDDEN THE HEADREST FLEW OUT AND HIT HER IN THE HEAD.*DT*JB*TR

WHILE IN MOTION, DURING A ROUTINE SMOOTH DRIVE THE DRIVER SIDE VEHICLE HEADREST SUDDENLY DEPLOYED. THERE WAS NO ACCIDENT OR IMPACT. UPON INSPECTION THE PLASTIC INSIDE HAS FATIGUED. THE VEHICLE HAS 33,000 MILES ON IT. IT CREATED A SAFETY ISSUE WHILE DRIVING AND REMAINS A SAFETY ISSUE UNTIL THE HEADREST CAN BE REPLACED. *TR

THE HEAD REST POPPED OUT WITHOUT ANY COLLISION. IT JUST HAPPENED UNEXPECTEDLY. AND IS NOT BROKE. *TR

WHILE DRIVING ON THE HIGHWAY, THE PASSENGER ACTIVE HEADREST DEPLOYED. THERE WAS NO ACCIDENT. PASSENGER WAS HIT IN BACK OF THE HEAD AND SCARED BY THE NOISE AND IMPACT OF THE HEADREST. AFTER ARRIVING AT DESTINATION, WAS ABLE TO INSPECT THE HEADREST AND CAN SEE THAT A PIECE HAD BROKEN WITHIN THE HEADREST. *TR

THE AHR ON THE DRIVERS SIDE JUST WENT OFF WHILE DRIVING HIGHWAY SPEED. THERE WAS NO ACCIDENT OR HARD BRAKING JUST DRIVING. *TR

WHILE STOPPED AT A STOP LIGHT, MY HEAD REST DEPLOYED. I WAS STOPPED AND ON A CITY/TOWN ROAD. THE TEMPERATURE WAS ABOUT 85 DEGREES AND HUMID THAT DAY SO I'M NOT SURE IF THAT HAD ANYTHING TO DO WITH IT BUT IT HAPPENED OUT OF NOWHERE!

THE ACTIVE HEADREST ON THE PASSENGER SEAT SPONTANEOUSLY DEPLOYED WHILE I WAS DRIVING TO WORK. THERE WAS NO REAR END COLLISION TO CAUSE THE DEPLOYMENT. I WAS THE ONLY OCCUPANT IN THE CAR WHEN IT HAPPENED. IT STARTLED ME SO MUCH THAT I ALMOST RAN OFF THE ROAD WHEN IT HAPPENED. I WAS DRIVING ABOUT 35 MPH ON A CITY STREET ABOUT 8:00 AM. *TR

THE PASSENGER SEAT HEADREST DEPLOYED WHILE DRIVING AT HIGHWAY SPEEDS. THERE WAS NO ACCIDENT OR BRAKING AT THE TIME OF SPONTANEOUS DEPLOYMENT. *TR

WHILE THE JEEP WAS STATIONARY, IN PARK AND WITH NO OTHER STIMULUS (NO CONTACT ON THE CAR OR THE HEADREST ITSELF), THE PASSENGER SIDE HEADREST SNAPPED FORWARD. I PERFORMED A VISUAL INSPECTION AND SAW THAT THE DEVICE HAD NOT ACTIVATED, INSTEAD THE PLASTIC STRUT THAT HELD THE METAL RETAINING BEAM HAD BROKEN, ALLOWING THE HEADREST TO SNAP FORWARD WITHOUT BEING ACTIVATED. THE PASSENGER SEAT WAS OCCUPIED WHEN THIS OCCURRED, BUT LUCKILY THE PASSENGER DID NOT HAVE HER HEAD RESTING AGAINST THE HEADREST. I CONSIDER THIS TO BE A GRAVE SAFETY ISSUE, AKIN TO AN AIRBAG DEPLOYING WITH NO WARNING AND WITH NO STIMULUS. IF THE PASSENGER HAD HER HEAD AGAINST THE HEADREST, I BELIEVE THE HEADREST COULD HAVE HURT HER. *TR