2011 JEEP GRAND CHEROKEE Complaints
View complaints related to 2011 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,600 complaints submitted for the 2011 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2011 JEEP GRAND CHEROKEE- ENGLEWOOD, CO
QUADRALIFT SUSPENSION MANAGEMENT SYSTEM HAS A HIGH PROPENSITY FOR FAILURE. THIS RESULTS IN AN UNSAFE/UNSTABLE DRIVING CONDITION. 100'S OF COMPLAINTS ARE FOUND ON THE INTERNET. A DESIGN DEFECT IN THIS SYSTEM HAS CAUSED THE HIGH FAILURE RATE. EXPENSIVE REPLACEMENT PARTS ARE UNAVAILABLE OR VERY DIFFICULT TO FIND. THE VEHICLE IS NOT ROAD WORTHY AND DIFFICULT TO CONTROL DUE TO THE POOR DESIGN OF THIS SYSTEM. HAVE OPENED A CASE WITH JEEP HQ......HOPING TO GET SOME SUPPORT FOR NOT JUST MY FAILED VEHICLE BUT THE 10-15% OF JEEP OWNERS THAT HAVE EXPERIENCED THIS MODE OF FAILURE.
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- NORTHRIDGE, CA
CAR STALLS WITHOUT WARNING. COLLIDED WITH TREE, MAJOR FRONT END DAMAGE. NO POWER STEERING, POWER BRAKES, NO AIR BAGS WERE DEPLOYED, SEAT BELTS DID NOT TENSION. VEHICLE HAD STALLED PREVIOUSLY AND TAKE TO DEALER. DEALER REPLACED IGNITION COILS AND SAID PROBLEM WAS FIXED.
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- EWING, NJ
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT UNKNOWN SPEEDS, THE HEADLIGHTS, WINDSHIELD WIPERS, AND INSTRUMENT PANEL ILLUMINATED. THE CHECK ENGINE WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS STILL AT THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JEEP GRAND CHEROKEE- BAKERSFIELD, CA
WHEN DRIVING THE ENGINE WILL TURN OFF WITH NO WARNING. SINCE DECEMBER UNTIL NOW, IT HAS DONE THIS A TOTAL OF 6 TIMES. 3 OF THE TIMES EITHER MERGING ONTO THE FREEWAY OR GETTING OFF OF THE FREEWAY. SCARES ME SO MUCH. I HAVE BEEN LUCKY ENOUGH TO NOT HAVE ANYONE CRASH FROM THE BEHIND. MY STEERING WHEEL LOCKS, AND THE BRAKES BECOME VERY HARD TO PUSH DOWN ON. ITS HARD TO MOVE OUT OF THE WAY OF TRAFFIC.
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- HIDALGO, TX
TODAY, MONDAY, MARCH 6TH, 2017; I WAS DRIVING TO WORK; A COUPLE OF MILES FROM MY HOUSE MY VEHICLE STALLED WITHOUT WARNING. LUCKILY FOR ME, IT WAS A LOW-SPEED AREA AND I WAS ABLE TO STOP ON THE SIDE OF THE ROAD. MY TRUCK DID NOT TURN ON AGAIN DESPITE SEVERAL ATTEMPTS. I CALLED A TOW AND IT TOOK IT TO A SHOP. I LEFT THE TRUCK THE ENTIRE DAY. AT THE END OF THE DAY THEY GAVE IT BACK TO ME SAYING IT WORKED AGAIN AND THAT APPARENTLY THERE WAS A MAL-FUNCTION WITH THE RELAY SYSTEM. THEY SAID THE GAS-PUMP WAS NOT WORKING AND SUDDENLY WHEN THEY WERE CHECKING THE TPIM IT WORKED BY ITSELF. THEY COULD ONLY RECOMMEND TO TAKE IT TO THE DEALER FOR A MORE PROFOUND CHECK. I RECALLED I GOT A CARFAX NOT SO LONG AGO AND GOING BACK TO IT I FOUND OUT ABOUT THE TPIM FAILURES... THIS IS A VERY SERIOUS ISSUE AND WITH A VERY HIGH RISK OF SERIOUS INJURY TO THE VEHICLE OCCUPANTS. I WORK IN MANUFACTURING SUPPLYING PARTS TO DIFFERENT OEM'S AND IN THE PFMEA (POTENTIAL FAILURE MODE AND EFFECTS ANALYSIS) THIS WOULD HAVE A SEVERITY OF 10!!! I WILL FILE ALL THE COMPLAINTS AND WILL CALL THE NHTS TO GET MY TPIM REPLACED ASAP! I REALLY HOPE THEY CAN MAKE THIS QUICKLY. IF I CAN GET ANOTHER CAR I WILL DO BUT I WILL NOT TAKE MY FAMILY ON THE TRUCK FOR SURE.
Source: NHTSA WEB SITE -
-
2011 JEEP GRAND CHEROKEE- DERVY, KS
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE ALTERNATOR FAILED AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE BATTERY INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW ALTERNATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JEEP GRAND CHEROKEE- KINGSTON, MA
WHILE DECELERATING AND MAKING A TURN THE VEHICLE HAS SHUT OFF WHICH CAUSES YOU TO LOSE STEERING AND BRAKING. THIS HAS HAPPENED TO ME ON 4 SEPERATE OCCASIONS
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- DURHAM, NC
2011JEEP GRAND CHEROKEE OVERLAND HAD STALLED IN THE MIDDLE OF AN INTERSECTION LOSING POWER STEERING, NO BRAKES, AND NO WARNING LIGHTS ON DASH TELLING ME ANYTHING ABOUT JEEP BEING TURN OFF. VERY SCARY! I HIT THE CURB AND ALMOST HIT THE ATOP SIGN.
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- KATY, TX
VEHICLE LOST POWER WHILE DRIVING AT SPEEDS OF 55MPH. CHECK ENGINE LIGHT AND MULTIPLE SYSTEM WARNINGS WERE SHOWN BY EVIC, INCLUDING ABS, TRACTION CONTROL, IGNITION SYSTEM, 4WD SYSTEM, AND AIR SUSPENSION SYSTEM. BRAKING POWER WAS SEVERELY DIMINISHED. MAXIMUM SPEED WAS REDUCED TO 5MPH, BEFORE STALLING OUT AFTER 10 FEET. THE CAUSE OF THE ISSUE WAS A SHORT IN THE CRANKSHAFT POSITION SENSOR THAT DISABLED ALL POWERTRAIN AND BRAKING SYSTEMS. ALL SYSTEMS SHARE THE SAME 5 VOLT CIRCUIT INTO PCM.
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- NILES, MI
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AS NEEDING THE TIMP MODULE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE