2015 JEEP GRAND CHEROKEE Complaints

AT 70000 MILES, MY AIR CONDITIONING SYSTEM BEGAN TO HISS AND NOT OPERATE FULLY. I AM TOLD IT HAS A LEAK IN THE SYSTEM BUT AS I LOOK ONLINE, THIS IS A COMMON JEEP PROBLEM FOR 2015 MODELS. THEY ARE RECOMMENDING A SYSTEM REPLACEMENT ON A 4 YR OLD VEHICLE (AT THE TIME OF FIRST OCCURRENCE). NORMAL WEAR AND TEAR. NO OFF ROAD USE. IT'S NOT ISOLATED. *TR

WHILE DRIVING HOME FROM WORK 06/03/20 MY PASSENGER SIDE HEADREST SPONTANEOUSLY POPPED OFF/EXPLODED ALMOST WRECKED BECAUSE IT SOUNDED LIKE A GUN SHOT OR SOMETHING HIT MY VEHICLE. *TR

THE SAFETY FEATURE THAT CAUSES THE HEAD REST TO SEPARATE AND SHOVE THE HEAD FORWARD IN THE EVENT OF A COLLISION WENT OFF WITHOUT WARNING WHILE I WAS DRIVING. IT NEARLY CAUSED AN ACCIDENT RATHER THAN DEPLOYING BECAUSE OF ONE. I'M LUCKY I WASN'T KNOCKED UNCONSCIOUS WHILE DRIVING. THE PLASTIC MECHANISM THAT HOLDS THE LITTLE METAL BAR IS BUSTED NOW, SO I CAN'T POP IT BACK TOGETHER TO DRIVE NORMALLY. *TR

PASSENGER ACTIVE HEADREST DEPLOYED WHILE VEHICLE WAS PARKED IN THE OWNERS DRIVEWAY. NO ONE WAS IN THE VEHICLE AT THE TIME. *TR

TO START, 2 YEARS AGO THE PASSENGER HEAD RESTRAINT DEPLOYED WITHOUT ME BEING IN AN ACCIDENT. TONIGHT (FRIDAY, MAY 29TH, 2020), WHILE DRIVING ON A CITY STREET AND WITHOUT BEING IN AN ACCIDENT OR HAVING ANY DAMAGE TO MY VEHICLE THE DRIVER SIDE HEAD RESTRAINT DEPLOYED. THIS IS VERY DANGEROUS AND NEEDS TO BE TAKEN CARE OF. FROM ALL OF THE INCIDENT REPORTS THAT HAVE BEEN COMING IN ABOUT THIS MANUFACTURING DEFECT OVER THE LAST FEW YEARS THIS SHOULD HAVE BEEN TAKEN CARE OF AND MADE AS A RECALL. I'M HIGHLY DISAPPOINTED IN THE WAY THINGS ARE BEING HANDLED AND HOW LIGHTLY THEY ARE BEING TAKEN. LUCKILY I WAS NOT HARMED. *TR

SERVICE SHIFTER MESSAGE APPEARED AT 62,000 MILES UPON STARTING ENGINE AND SHIFTING INTO ANY GEAR OR TURNING ON CRUISE CONTROL. WILL GO AWAY AFTER APPROX. 5 SECONDS BUT OCCURS EVERY TIME THE CAR OPERATES. IS NOT SHOWING ANY ERROR CODES AND APPEARS TO BE A RECURRING ISSUE FOR MANY OWNERS AND RELATED TO WIRING HARNESS AND SHIFTER. *TR

I HAVE BEEN AWARE THAT MY MODEL OF JEEP HAS A HISTORY OF PROBLEMS AND LEGAL SUITS CONCERNING THE GEAR SHIFT. MY JEEP IS AN AUTOMATIC TRANSMISSION AS DECODED BY THE VIN. THE SHIFT SELECTOR HAS ALL OF A SUDDEN BEEN SAYING SERVICE SHIFTER. AND AS THE DAYS HAVE GONE BY THE PROBLEM IS GETTING WORSE. NOW IF I PUT THE VEHICLE IN PARK IT INDICATES THAT IT IS IN PARK ON THE DASH, WHEN I LET GO OF THE BRAKE WITHOUT TOUCHING ANYTHING IT THEN GOES INTO NEUTRAL ON ITS OWN. THIS HAS CAUSED MULTIPLE TIMES NOW WHERE I HAVE STEPPED OUT OF THE CAR OR TURNED IT ALL THE WAY OFF WHILE IT INDICATED IT WAS IN PARK BUT IN FACT IT HAD SWITCHED ITSELF TO NEUTRAL CAUSING THE CAR TO ROLL. LUCKILY IT HAS NOT CAUSE ANY HARM TO PERSONS OR PROPERTY. THIS IS A SERIOUS CONCERN/DEFECT IN THE WAY IT IS OPERATING AND IT IS PUTTING THE PUBLIC SAFETY IN JEOPARDY. I HAVE SEARCH AND IT SAYS THERE ARE NO ACTIVE RECALLS FOR THIS PROBLEM OR IN FACT ANY FOR MY CAR. I FEEL THAT THIS IS A SERIOUS ELECTRONIC MALFUNCTION AND SHOULD NOT BE A RESPONSIBILITY OF MINE TO FIX. IN THE DAYS OF MANUAL (LEVER ACTION) GEAR SHIFTERS THIS WOULD NOT BE POSSIBLE. THIS SEEMS TO BE AN ELECTRONIC ISSUE AS THE COMPUTER IS SOMEHOW CHANGING THE GEAR FROM PARK TO NEUTRAL ON ITS OWN. IN A CONVENTIONAL GEAR SELECTOR YOU WOULD HAVE TO PHYSICALLY GO THROUGH REVERSE TO GET TO NEUTRAL FROM PARK. WITH ELECTRONICS THESE DAYS THERE IS NO HUMAN ERROR OF ACCIDENTALLY MOVING DOWN TO NEUTRAL. IT IS DOING THIS ALL ON ITS OWN AND IF YOU ARE NOT CAREFUL OR PAYING ATTENTION IT COULD CAUSE THE CAR TO ROLL DOWN A HEEL OUT OF CONTROL WITH NOBODY INSIDE TO STOP IT. OR EVEN WORSE WHILE MY 8 MONTH OLD DAUGHTER IS INSIDE AND I GET OUT OF THE CAR TO GO TO THE BACK TO GET HER AND IT START ROLLING.... PLEASE ASSIST AND LOOK INTO THIS VERY IMPORTANT AND CONCERNING ISSUE. HAS BEEN OCCURRING OVER THE PAST MONTH RANDOMLY. *TR

WHEN DRIVING ON THE HIGHWAY, THERE IS AN EXTREMELY LOUD BUZZING NOISE FROM THE FRONT OF THE WINDSHIELD WIPER AREA. THE ENCASING BEING LOOSE AND DRY ROTTING. THIS WILL EVENTUALLY FALL APART AND CAUSE ISSUES WITH THE WIPER MODULE.

I PURCHASED A 2015 JEEP GRAND CHEROKEE-VIN#[XXX], FROM FELDMAN CHEVROLET OF NEW HUDSON ON 05-25-2019. WHEN I REGISTERED THE VEHICLE ON JEEP.COM, I WAS NOTIFIED THAT TWO CRITICAL SAFETY RECALLS WERE AWAITING ATTENTION FROM 2017. THE BRIGHTON JEEP DEALER NOT ONLY CONFIRMED THIS BUT QUESTIONED HOW FELDMAN CHEVROLET SOLD THE VEHICLE WITHOUT ADDRESSING THOSE SAFETY RECALLS AND THAT IT WAS ILLEGAL TO DO SO. AS OF 06-20-2019 BOTH ISSUES HAVE BEEN ADDRESSED WITH BRIGHTON JEEP/CHRYSLER. I PERHAPS FEAR NOT REALLY FOR MYSELF, BUT OTHERS WHO PURCHASED WHAT THEY BELIEVED TO BE A SAFE VEHICLE FROM FELDMAN CHEVROLET AND THEIR LIFE(S) MAY BE IN DANGER FROM NOT PERFORMING A THROUGH SAFETY INSPECTION. I HAVE SINCE LOST ALL RESPECT FOR THAT DEALER. I WAS ADVISED TO SEEK LEGAL CONSULTATION/ADVICE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE DRIVER SIDE ACTIVE HEADREST DEPLOYED SPONTANEOUSLY WHILE THE CAR WAS PARKED. THE CAR HAS NOT BEEN IN AN ACCIDENT. THE HEADREST POPPED FORWARD AND THE PLASTIC PIECES THAT HELD IT IN PLACE WERE BROKEN. *TR