2011 JEEP GRAND CHEROKEE Complaints

View complaints related to 2011 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,600 complaints submitted for the 2011 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 JEEP GRAND CHEROKEE
    - FOREST, VA

    LEVER OPERATING HIGH BEAM/BRIGHT HEAD LIGHTS DOES NOT CLICK INTO PLACE. WHEN PRESSED FORWARD TO ENGAGE HIGH BEAM LIGHTS, THE LEVER OFTEN RETURNS BACK TO ITS PREVIOUS LOW LIGHT POSITION ON ITS OWN. ADDITIONALLY, IT AUTOMATICALLY RETURNS TO LOW LIGHT POSITION WHEN YOU TRY TO USE TURN INDICATORS.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - SPRING GROVE, IL

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DECELERATING TO APPROACH A STOP SIGN, THE VEHICLE STALLED AND THE ELECTRONIC STABILITY CONTROL AND FORWARD COLLISION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED THREE TIMES FOR THE SAME RECALL FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - MT JULIET, TN

    CAMSHAFT LIFTERS BREAK AND NEED TO BE REPLACED. CYLINDER 8 MISFIRE WHEN DRIVING.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - KALAMAZOO, MI

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER INDICATED IN MID JUNE OF 2016 THAT THE PART MAY BECOME AVAILABLE IN AUGUST OF 2016, WHICH THEN CHANGED TO DECEMBER OF 2016. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - LITTLE ROCK, AR

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE STATIONARY, THE ALTERNATOR OVERHEATED AND THE BATTERY CAUGHT FIRE. THE CONTACT STATED THAT SMOKE APPEARED UNDER THE HOOD. IN ADDITION, THE PCM HAD TO BE REPLACED. THE FIRE EXTINGUISHED ON ITS OWN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FIRE. THE FAILURE MILEAGE WAS 50,800. UPDATED 03/16/17*LJ *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - TYLER, TX

    TAKATA RECALL THE RED WARNING LIGHT FOR THE AIR BAG CAME ON FOR NO REASON IT HAPPENED WHEN I WAS STATIONARY AND STARTED THE CAR IN MY GARAGE. I HAVE 114500 MILES ON IT.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - LOMBARD, IL

    THE 2011 JEEP GRAND CHEROKEE WILL EXPERIENCE ENGINE STALL WHILE THE VEHICLE IS IN MOTION, AT TIMES IN EXCESS OF 30 MPH. THIS CAUSES A LOSS OF POWER STEERING AND POWER BRAKE FUNCTIONS. IT HAS LIKEWISE STALLED AT STOP LIGHTS/SIGNALS WHICH IS EQUALLY DANGEROUS WHEN VEHICLES ARE APPROACHING FROM BEHIND AT HIGH SPEEDS EXPECTING THE VEHICLE IN FRONT TO MOVE WITH THE GREEN LIGHT. CHRYSLER ISSUED A RECALL (P54) RELATED TO THESE ISSUES, HOWEVER THE CHEAP EXTERNAL FUEL PUMP RELAY WIRING HARNESS FIX THEY EMPLOYED TO REMEDY THE PROBLEMS CAN BE CHARACTERIZED AS INSUFFICIENT AT BEST. IN FACT, THE ISSUES WITH OUR FAMILY VEHICLE HAVE ACTUALLY WORSENED SINCE THE P54 RECALL WAS PERFORMED IN MAY OF 2015. THE VEHICLE'S PROBLEMS HAVE NOW PROGRESSED TO THE POINT WHERE THE VEHICLE WILL NOT START: A TYPICAL SYMPTOM OF THESE DANGEROUS JEEP/CHRYSLER PRODUCTS. THERE ARE LITERALLY HUNDREDS OF CONSUMER COMPLAINTS OUTLINING SIMILAR ISSUES I.E., THE VEHICLES BEING DIFFICULT TO START OR NOT STARTING AT ALL, VEHICLES' POWER WINDOWS NOT OPERATING PROPERLY, DOOR LOCKS OPENING AND LOCKING ON THEIR OWN, HORN BLARING, THE VEHICLE NOT RECOGNIZING THE FOB, ELECTRONIC FUEL PUMPS REMAINING ON AFTER THE VEHICLE IS SHUT OFF AND STALLING WHILE THE VEHICLE IS IN MOTION. A COMMON THEME RELATED TO ALL OF THESE ISSUES SEEMS TO BE THE POWER DISTRIBUTION CENTER FOR THE VEHICLES OR THE TIPM (TOTAL INTEGRATED POWER MODULE). IT SEEMS FIAT - CHRYSLER HAS BEEN AWARE OF THE PROBLEMS WITH THEIR OEM MANUFACTURED TIPM PARTS FOR SOME TIME, SINCE 2007, BUT TOOK THE WOEFULLY INADEQUATE ROUTE OF CORRECTING ONLY A SMALL AND LESS DANGEROUS ISSUE OF THE MANUFACTURERS DEFECT. HENCE THEIR COURT ORDERED P54 EXTERNAL FUEL PUMP WIRING HARNESS, WHICH ON A GOOD DAY WILL CORRECT THE FUEL PUMP RUN-ON. WHAT NEEDS TO BE ADDRESSED IS THE STALLING WHILE IN MOTION ISSUES ASSOCIATED WITH THESE VEHICLES. PLEASE MANDATE A SAFETY RECALL.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - HOLLYWOOD, GA

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - COLORADO SPRINGS, CO

    STALLS UPON DECLERATION AND TURNING WITHOUT WARNING. NO LOG. STARTS RIGHT BACK UP. REMOTELY TURNS ON AT RANDOM TIMES.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - COLORADO SPRINGS, CO

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND PROVIDED NO REMEDY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 03/07/17*LJ THE CONSUMER STATED CHRYSLER AND FAIRCY BOYS REPLACED THE TIPM. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE