2014 JEEP GRAND CHEROKEE Complaints

VEHICLE WAS IN MOTION ON A HIGHWAY WHEN "SERVICE SHIFTER" WARNING CAME ON. LIGHTS ON SHIFTER GO ON AND OFF RANDOMLY WHILE PARKED AND IN MOTION ON HIGHWAYS, CITY STREETS. SHIFTER GETS STUCK BETWEEN GEARS, SHIFTER LIGHT READING GEAR READS DIFFERENTLY THAN DASH PANEL GEAR, EX. SHIFTER IS PUT IN DRIVE (D) AND DASHBOARD READS NEUTRAL (N). THERE ARE DELAYS IN SHIFTING BETWEEN GEARS AND BEEPING SOUND COMES ON. WHEN PUTTING VEHICLE INTO PARK AND IT WILL NOT READ IT, CREATING A STALL IN THE PROCESS, AND HAVING TO MOVE SHIFTER IN DIFFERENT GEARS BEFORE IT WILL START TO READ GEARS AGAIN. VEHICLE HAS THRUSTED FORWARD AFTER PUTTING INTO PARK WHILE A BEEPING NOISE IS GOING OFF. SHIFTER HAS NOT WANTED TO GO INTO PARK, OR REVERSE AND INSTEAD GOES INTO NEUTRAL. WHEN SHIFTER HAS BEEN PUT INTO PARK THE ENGINE HAS MADE AN ACCELERATION NOISE. SHIFTER HAS BEEN ERRATIC AND NON-CONSISTENT, CREATING FEARFUL AND UNSAFE OPERATING ISSUES.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER'S SEAT BELTS FAILED TO RETRACT. THE CONTACT STATED THAT WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE CONTACT LEANED FORWARD AND HEARD A CRACK. THE SEAT BELT BECAME LOOSENED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE SEAT RETRACTOR FAILED AND WAS TO CONTACT A CHRYSLER DEALER. THE CONTACT CALLED KOLOSSO CHRYSLER JEEP DODGE RAM (2701 W COLLEGE AVE, APPLETON, WI 54914), AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE PART NEEDED FOR THE REPAIR WAS DISCONTINUED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. THE VIN WAS NOT AVAILABLE. *DT*JB

THE DRIVERS SIDE SEAT BELT DOES NOT RETRACT WHEN RELEASED, CAUSING IT TO BE VERY LOOSE WHEN BUCKLING UP. NOTE: ESTIMATE OF WHEN THIS HAPPENED IS A GUESS. IT WAS PROBABLY HAPPENING FOR A WHILE ONLY SLIGHTLY AND I DIDN'T PAY A LOT OF ATTENTION TO IT. BUT NOW IT HARDLY RETRACTS AT ALL.

MY VEHICLE MAKE AND MODEL IS UNDER RECALL FOR P67 BUT FOR SOME REASON MY VIN WAS NOT INCLUDED BUT THE PERSON I CALLED AT CHRYSLER SAID IT SHOULD HAVE BEEN AND TOLD ME FILE A COMPLAINT WITH YOU TO TRY TO HELP ME. I AM A CAREGIVER WITH THIS ONE VEHICLE FOR MY MOM WHO IS HANDICAP AND 81. I HAD NO CHOICE AND HAD TO TAKE HER OUT TO THE DR FOR A FLU SHOT AND MY SEAT BELT IS BROKE AND I CANT USE IT AND AIRBAGS DISABLED DUE TO SEAT BELT BROKEN. I HAD TO STOP FAST AND PULLED MY NECK 11/30/20.. PLEASE HELP US GET UNDER THIS RECALL.P67. I DON'T HAVE THE $ TO PAY 1,000 TO GET IT FIXED WHEN I SHOULD HAVE BEEN UNDER THE RECALL WITH THE OTHER 2014 JGC AT SAME MILEAGE WHEN IT WENT OUT. HOW DID MY JEEP GET MISSED FOR THIS RECALL? PLEASE INVESTIGATE AND HELP ME. I KNOW HOW HAVE A HURT NECK. NO PROTECTION AT ALL. THE SEAT BELT BROKE WHEN I GOT IN MY CAR WEEKS AGO. I WAS NOT IN MOTION AND I FELT IT GET LOOSE WHEN I GOT IN. IIT WAS ON THE FLOOR. IT JUST BROKE AND NO RETRACTION. HELP US PLEASE> P67. GET ME UNDER THAT RECALL. MANY COMPLAINTS BY OWNERS AT THIS SAME MILAGE IS SEEING THIS ISSUE. I AM NOT ALONE IN THIS ISSUE. IT IS A DEFECT. I HAVE NEVER HAD SUCH A DEFECT WITH ANY PAST CARS. NOT EVEN OLDER ONES. THIS IS MADNESS. IT CONTROLS ALL THINGS LIKE AIRBAGS, BEEPS WHEN SEAT BELTS ARE NOT ON..NOTHING IS WORKING NOW. IT IS OUR PRIMARY CAR. WHEN I HURT MY NECK ON 11/30 DRIVING? IT WAS IN MOTION AND OF COURSE I HAVE NO SEAT BELT THAT WORKS. A CAR STOPPED IN FRONT OF ME FAST AND I WAS THROWN FORWARD AND MY NECK PULLED. LOOK AT ORIGINAL COMPLAINT 11374883.*DT*JB

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AUTOMATIC EMERGENCY BRAKING WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THERE WAS NO VEHICLE NEARBY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

HEADREST DETACHMENT TWICE. THE HEADREST ON THE PASSENGER SEAT DETACHED DURING PARKING, WHEN I WAS LIVING IN INDIANA IN 2017. I FIXED IT IN TWIN CITY DODGE CHRYSLER IN LAFAYETTE, IN (WHERE I PURCHASED THE CAR IN 2014). NO COLLISION AT ALL AND THE HEADREST JUST DETACHED FOR NO REASON. THIS IS THE FIRST DETACHMENT. THE SECOND DETACHMENT IS ON MY DRIVER SIDE HEADREST. IT DETACHED DURING PARKING IN 2019 SEPTEMBER. I BROUGHT MY CAR TO CHAPMAN DODGE CHRYSLER JEEP IN SCOTTSDALE, AZ. THE STAFF THERE TOLD ME THE ISSUE WAS A DESIGNING PROBLEM OF GRAND CHEROKEE. THEY USED A PLASTIC PART IN HEADREST. IT IS WEAK AND CAN BREAK OFF ANYTIME. THEY SAID IF I FIX MY DRIVER SEAT HEADREST USING THE SAME PLASTICS, IT CAN STILL EASILY BREAK SIMPLY BECAUSE THE PLASTIC THING IS TOO FRAGILE. THE STAFF TOLD ME CHRYSLER MIGHT RECALL IT VERY SOON AND SO I KEEP WAITING. IT'S BEEN NOVEMBER 2020 AND STILL NO RECALL. I WANT CHRYSLER TO FIX THE PROBLEM COMPLETELY. I DO NOT WANT TO USE ANOTHER WEAK PLASTIC PART THAT CAN RANDOMLY DETACH ANYTIME. IF THE DETACHMENT OCCURS WHEN I AM DRIVING 70+ MPH, CERTAINLY IT WILL KILL ME AND SOMEONE ELSE. I AM SCARED OF THE PLASTIC PART AND SO I AM DRIVING WITHOUT IT BEING FIXED, WHICH IS REALLY CAUSING MY NECK PROBLEM BECAUSE IT PUSHES MY HEAD SEVERAL INCHES FORWARD DURING DRIVING. I REALLY WANT THE CHRYSLER TO RECALL IT AS SOON AS POSSIBLE, FOR THE SAFETY AND HEALTH OF EVERY CUSTOMER.

SITTING AT A STOPLIGHT THE DRIVER SIDE HEAD RESTRAINT EXPLODED. CAR WAS NOT MOVING. WAS ON A CITY STREET.

THE SEATBELTS DON'T WORK . THE SUNROOF GETS STUCK AT TIMES . IT'S JUST MULTIPLE PROBLEMS WRONG WITH THIS MODEL OF JEEP .

I SENT IN COMPLAINT # 11374883 ON 11/16/20 BUT NEEDED TO ADD THAT MY AIRBAGS ARE NOT WORKING EITHER ALONG WITH THIS SEAT BELT THAT THE PENDULUM OR MOTOR HAS BROKEN. I UNDERSTAND THE AIRBAGS ARE TIED INTO IT THE P67 RECALL AS WELL. THEY ARE NOT WORKING EITHER AND MY WARNING SYSTEM IS NO LONGER TELLING ME MY AB OR SEAT BELT IS NOT WORKING OR ON. RECALL P67 WAS MY MODEL AND MAKE JEEP BUT MY VIN WAS NOT INCLUDED FOR SOME REASON. I CALLED GM AS THE RECALL STATED AND THEY SAID THEY DON'T KNOW WHY MY VIN WAS NOT PART OF THE RECALL AND SHOULD HAVE BEEN,. THEY ADVISED ME TO REACH OUT TO YOU AND ASK YOU TO GET THIS ADDED TO THAT RECALL AS THE ISSUES MATCH AND ARE THE SAME FOR OTHER OWNERS OF THE SAME VEHICLE I HAVE AND YEAR AND MODEL. PLEASE, MY SAFETY IS COMPROMISED AND I DO NOT HAVE THE FUNDS TO GET THIS DEFECT FIXED. I AM THE CAREGIVER TO MY SICK 81 YR OLD HANDICAPPED MOTHER AND I NEED SAFETY WHEN CARRYING MY 81 YR OLD MOTHER AROUND. THE PASSENGER SIDE WILL GO NEXT AS REPORTED BY OTHERS ON THE THREADS I SEE. THIS ISSUE OCCURRED AT THE MILEAGE OTHERS SAID IT DID TO THEIRS. 14,000+ AS A MATTER OF FACT. PLEASE, GET ME UNDER THIS RECALL FOR MY JEEP GC LIMITED 2014 MODEL. THIS IS CLEARLY A DEFECT AS WAS MY OIL SENSOR THAT HAD NO ISSUES AT ALL BUT A WARNING LIGHT THAT CAME ON.. I HAD IT FIXED AT 550.00 BACK 2 YRD AGO. MANY OTHER SAME COMPLAINTS BUT NO RECALL. CHRYSLER FILED BANKRUPTCY. YOU ARE TRULY, MY ONLY HOPE TO GET THIS UNDER THE P67 RECALL AS IT SHOULD HAVE BEEN WHEN MY MODEL AND MILEAGE IS THE SAME AS OTHERS WHEN THE ISSUES OCCURRED. PLEASE HELP ME. I HAVE NEVER HAD THIS HAPPEN IN ANY OF MY PAST CARS OR MY HUSBANDS OLD CAR OR MY DAUGHTERS CARS. THIS IS A DEFECT AND MY FAMILIES SAFETY IS AT RISK AS THIS IS OUR MAIN VEHICLE. PLEASE HELP AND GET ME UNDER THAT RECALL. I AM PRAYING ABOUT THIS , THAT YOU WILL HELP US TO GET THIS DEFECT RESOLVED UNDER P67.

WHILE PARKED THE REAR HATCH HAS RECENTLY STARTED TO GO UP ALMOST ALL THE WAY AND THEN COME BACK DOWN, SOMETIMES VERY FAST OTHER TIMES SLOWLY. IT HIT ME IN THE BACK THE FIRST TIME. I CALLED THE DEALER TO INQUIRE ABOUT RECALL R27 / NHTSA 15V-393, THEY SAID IT WAS NOT LISTED FOR MY VIN, THE VEHICLE WAS BUILT IN 3/14 AND DISPLAYS ALL OF THE ISSUES LISTED IN THAT RECALL.