2011 JEEP GRAND CHEROKEE Complaints

THE VEHICLE STARTED TO RATTLE AND SHAKE WHILE RUNNING. WHEN STOPPED ON A RED LIGHT THE WIPER CAME ON AND THE VEHICLE TURNED IT SELF OFF. AFTER 2 TRIES TO RESTART THE VEHICLE I SMELLED BURNED RUBBER AND OPTED TO TURN ON THE HAZARD LIGHTS AND ABANDON THE VEHICLE TO SAFETY TO WAIT FOR A TOW TRUCK. THE HAZARD LIGHTS LASTED LESS THAN 2 MINUTES BEFORE DYING COMPLETELY. I WAS STRANDED ON A 3 LANE AVENUE WITHOUT ANY HAZARD LIGHTS OR ANY PUBLIC LIGHTING. WHEN THE TOW TRUCK FINALLY CAME IN THE CAR WAS BEEN PULLED UP THE FLATBED THE REAR DOOR UNLOCKED ITSELF AND ALL THE PAPERS WHERE DISPERSED THRU THE AVENUE AT NIGHT. WE HAD TO SHUT THE DOOR WITH DUCT TAPE AND TAKE IT HOME. NEXT DAY THE TRUCK WAS TAKEN TO THE MECHANIC WHERE HE FIRST TRIED CHANGING THE BATTERY (WHICH WAS LESS THAN 6 MONTH OLD) AND HE NOTICED THAT THE POSITIVE CABLE TURNED CHERRY RED. HE PROCEEDED TO REMOVE THE BATTERY AND TO FOLLOW THE CABLES. HE FOUND A MAIN CABLE CLOSE TO THE ALTERNATOR IN THE ENGINE COMPARTMENT THAT THE COVERING HAD PEALED OFF AND WAS MAKING CONTACT WITH THE BODY. HE PROCEEDED TO CHANGE THIS AND ALSO FOUND OUT THE ALTERNATOR HAD BEEN FULLY BURNED OUT (ALTHOUGH I DID NOT SEE FIRE OR SUSTANCIAL SMOKE I DID FEEL THAT NASTY PLASTIC/RUBBER SMOKE SCENT) . HE TOLD US HE DIDN'T UNDERSTAND HOW THIS VEHICLE HAD NOT CAUGHT FIRE DURING THIS INCIDENT DUE TO THE WIRING FAILURE. AFTER REPLACING THE CABLE, ALTERNATOR AND BATTERY IT NOW SEEMS THE ECU OR OTHER ELECTRONIC COMPONENT WAS ALSO DAMAGED DURING THE INCIDENT. I HAVE LEARNED OF OTHER VEHICLES (SAME YEAR MODEL MILAGE) WITH SIMILAR PROBLEMS, ONE OF THEM HAD TO USE A FIRE EXTINGUISHER FOR ITS ALTERNATOR.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR DOME LIGHT REMAINED ILLUMINATED INDICATING THAT A DOOR WAS OPEN HOWEVER; THE DOORS WERE CLOSED AND LOCKED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) HOWEVER, THE REMEDY FOR THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH AND APPROACHING A STOP, THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

MY DRIVE SHAFT IS COMING APART, I UNDERSTAND THIS IS ONE OF OVER 100 RECENTLY HAVING THIS SAME PROBLEM. THE JEEP IS UNSAFE TO DRIVE (VIBRATION AND KNOCKING SOUNDS) AND THE DELIVERY TIME ON THE REPLACEMENT IS 3 MONTHS. JEEP ARE SUGGESTING THE VEHICLE IS SAFE TO DRIVE WHILE WAITING FOR THE PART AND THEREFORE NOT PROVIDING TEMPORARY TRANSPORTATION UNTIL THE NEW PART COMES IN. *JS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE START SWITCH MALFUNCTIONED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.

VEHICLE SHUTS OFF RANDOMLY WHILE DRIVING. BOTH TIMES IT HAS HAPPENED DURING DECELERATION. POWER STEERING AND BRAKES ARE LOST. NO INDICATOR LIGHTS VISIBLE AND NO DIAGNOSTIC CODES SET. CHRYSLER CUSTOMER SERVICE DISAVOWS ANY KNOWLEDGE OF A PROBLEM ALTHOUGH THERE ARE SEVERAL ACCOUNTS OF SIMILAR ISSUES ON THE JEEP FORUMS AND OTHER WEBSITES. DEALER CAN FIND NOTHING WRONG. MY WIFE IS NOW AFRAID TO DRIVE THE VEHICLE BECAUSE SHE CANNOT CONTROL IT WITHOUT POWER ASSIST. *TR

OUR 2011 JEEP GRAND CHEROKEE HAS BEEN STALLING WHILE DRIVING. IN THE LAST 2 MONTHS IT HAS SHUT OFF AT LEAST 1-2 TIMES A WEEK, FOR ABOUT A TOTAL OF 8 TIMES. FUEL PUMP RELAY WAS FIXED IN 2014 BUT WE THINK THIS IS THE PROBLEM AGAIN. OTHER ELECTRICAL ISSUES LIKE KEYS NOT RECOGNIZED ARE ALSO HAPPENING BUT THE CAR SHUTTING OFF IN THE MIDDLE OF AN INTERSECTION IS ALARMING. THIS HAS HAPPENED AT LEAST 3 TIMES. THE CAR HAS ALWAYS STALLED IN THE MORNING AS MY HUSBAND MAKES HIS WAY TO WORK. MY HUSBAND REPORTS IT HAPPENS OFTEN AS HE IS TRYING TO TURN AND DRIVING ON A STREET. HE IS CURRENTLY RISKING HIS LIFE DRIVING THIS CAR TO WORK. *TR

I LEFT MY CAR RUNNING AND IN PARK TO GETSOMETHING OUT MY HOUSE AND UPON RETURN MY VEHICLE WAS MISSING. MY VEHICLE ROLLED ACROSS A FIELD AND CRASH INTO A TREE AND NONE OF THE AIRBAGS DEPLOYED

THE CAR WILL COMPLETELY SHUT DOWN ALL POWER OFF WHEN SLOWING DOWN OR COMING TO A STOP THIS HAS HAPPENED SEVERAL TIMES IN THE PAST YEAR AND HAS BECOME VERY DANGEROUS WENT OUT ON THE ROAD COULD CAUSE AN ACCIDENT OR DEATH PLEASE HELP

MY 2011 JEEP GRAND CHEROKEE OVERLAND BOUGHT NEW STARTED STALLING RANDOMLY WHILE DRIVING CAUSING ME TO LOOSE CONTROL OF THE VEHICLE AS WHEN STALLED I WOULD HAVE NO POWER STEERING, OR BREAKS. FIRST HAPPENED AT ABOUT 8000 MILES, I TOOK THE JEEP TO THE DEALER AND THEY COULD NOT DUPLICATE THE ISSUE SO THEY SENT ME ON MY WAY THIS WAS THE FIRST OF NOW 6 TIMES IT HAS BEEN TO THE DEALERSHIP FOR THE SAME ISSUE. I DID GET A RECALL NOTICE IN THE MAIL FOR A TIPM WHICH DECRIBES THE ISSUE VERY CLOSELY, AND YES I DID HAVE THEM DO THE RECALL 2 TIMES ACTUALLY BUT VEHICLE IS STILL STALLING RANDOMLY NEARLY CAUSING SEVERAL ACCIDENTS. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP NOW, BUT NOW MY CASE MANAGER FROM JEEP CUSTOMER CARE SAYS THE VEHICLE IS OUT OF WARRENTY AND ARE CHARGING ME WHEN THEY STILL CANT PROPERLY DIAGNOS THE ISSUE THAT HAS BEEN HAPPENING SINCE 8000 MILES. I FEEL THIS SHOULD BE COVERED UNDER MY ORIGINAL BUMPER TO BUMPER WARRANTY OR THE RECALL. IT IS JEEPS FAULT THEY COULD NOT FIX IT THE LAST 5 TIMES. I FEEL UNSAFE FOR MYSELF AND CHILDREN TO BE IN THIS JEEP, IT IS A DEATH TRAP!!!! I CAN'T SELL THE JEEP BECAUSE I DON'T WANT TO KILL ANYONE ELSE. LAST TIME I WAS DRIVING I WAS GOING 55 MPH AND MAKING A RIGHT TURN TO GO ACROSS A BRIDGE. I ENDED UP IN THE ONCOMING LANE OF TRAFFIC ALMOST HITTING THE GUARD RAIL. EVERYONE WAS HONKING, I PUT THE JEEP IN PARK AND PUSHED THE START BUTTON. IT STARTED RIGHT BACK UP. THIS IS AFTER THE RECALL WAS DONE THE SECOND TIME. JEEP DOES NOT SEEM TO CARE WHO'S LIFE THEY ARE PUTTING AT RISK. I JUST WANT A PROPER DIAGNOSIS, OR MY MONEY BACK I PAID FOR THE DEATH TRAP.