2014 JEEP GRAND CHEROKEE Complaints

DRIVER SIDE SEATBELT MOTOR IS OUT RENDERING MY SEATBELT USELESS AND AIRBAGS. NO BEEPING IF SEATBELT IS NOT ON. I AM NOT PROTECTED AS SEATBELT MOTOR IS OUT. RECALL P67 DOES NOT COVER MY VIN BUT NEEDS TO AS IT WENT OUT AT 58,000 MILES WHICH IS COMMON. I NEED TO BE INCLUDED. MY SAFETY IS AT RISK. VEHICLE START UP SEATBELT WON'T MOVE OR TIGHTEN. IT'S LOOSE ON THE FLOOR. SEE ALSO ODI 11377406 *DSY*DT*DT*DT THE CONSUMER STATED THE VEHICLE WAS REPAIRED.

SEAT BELT STOPPED RETRACTING AND HAD TO BE REPLACED COMPLETELY. ORIGINAL OWNER OF VEHICLE WITH NO PREVIOUS DAMAGES TO SEATBELT

THE SERVICE SHIFTER WARNING GOES ON AND OFF WHEN THE CAR IS IN MOTION. THERE ARE COUNTLESS REPORTS OF THIS PROBLEM LISTED ONLINE WITH JEEP GRAND CHEROKEES, YET THERE IS NO RECALL SO I AM REPORTING THE ISSUE.

MY STEERING CONTROL MODULE HAS A SHORT CIRCUIT CAUSING MY ELECTRONIC STABILITY CONTROL LIGHT TO FLASH AND MY BLINKERS AND WINDSHIELD WIPERS NOT TO WORK. I TOOK IT TO MY LOCAL MECHANIC AND HE SAID MODULE NEED TO BE REPLACED AND THERE IS AN OPEN RECALL. RECALL P64/ NHTSA 14V-636 - WHICH APPLIES TO MY MODEL YEAR AND DESCRIBES MY PROBLEM EXACTLY. I CALLED THE CHRYSLER RECALL DEPARTMENT AND THEY ARE SAYING THIS RECALL DOES NOT APPLY TO MY VEHICLE AND THEY WILL NOT FIX IT FREE OF CHARGE. I HAVE TWO YOUNG CHILDREN AND THE RECALL SAYS THIS COULD CAUSE A CRASH WITHOUT WARNING. ASKED TO SPEAK TO A SUPERVISORY AND "NON WAS AVAILABLE." I AM WORRIED FOR THE SAFETY OF MY FAMILY AND I CANT PAY $1000+ TO FIX THIS WHEN THIS IS A KNOWN PROBLEM. I HAVE AN APPOINTMENT AT MY LOCAL JEEP SERIVCE DEALER NEXT WEEK BUT I AM WORRIED THEY WILL NOT APPLY THIS RECALL, CONSIDERING WHAT CHRYSLER CORPORATE IS SAYING.

I PURCHASED THIS VEHICLE USED ONLY TO DISCOVER THAT BOTH FRONT SEATBELTS WILL NOT RETRACT. WHEN YOU ARE SEATED, THERE IS ABOUT 1 FOOT OF BELT LEFT LEFT DANGLING, YOU CANNOT PUSH IT BACK IN. JEEP DEALER QUOTED $1000+ TO REPLACE THEM.

I STARTED RECEIVING THIS ERROR JUST AFTER THE 'RECALL FIX' FOR THE SHIFTER. NOW IT GOES ON WHILE DRIVING AND SHIFTING. THEY WANTED $180 JUST TO EVALUATE THE PROBLEM EVEN THOUGH I TOLD JEEP SERVICE THE ISSUE IS THEIR FAULT.

I WAS GETTING READY TO LEAVE, THE VEHICLE WAS PARKED WHEN I HEARD AN EXTREMELY LOUD POP NOISE! I THOUGHT IT WAS AN ACCIDENT OR SOMETHING HAD SMACKED INTO MY CAR UNTIL I REALIZED THE LOUD NOISE CAME FROM THE HEADREST POPPING COMPLETELY OPEN! I AM VERY GRATEFUL THAT I WASN'T DRIVING AT THE TIME AS THIS SURELY COULD HAVE CAUSED ACCIDENT AND OR INJURY OR BOTH.

MY VEHICLES DRIVER HEADREST POPPED OPEN, EXPOSING THE INSIDE OF THE HEADREST, RANDOMLY WITHOUT COMING INTO CONTACT WITH ANYTHING THAT WOULD'VE CAUSED THE INCIDENT.

ENGINE FIRE OCCURRED WHILE VEHICLE WAS IN OPERATION. VEHICLE HAS 3.0L ECO DIESEL ENGINE. DODGE RAM 1500 TRUCKS WITH SAME ENGINE ARE ON RECALL (FCA VB1/NHTSA 19V-757) FOR FIRES DUE TO EGR COOLER FAILURE, BUT THIS VEHICLE HAS NOT BEEN RECALLED. I AM A PROFESSIONAL ENGINEER THAT DETERMINED THE FIRE ORIGIN AND CAUSE OF THE VEHICLE IS DUE TO THE SAME ISSUE. YESTERDAY, I PARTICIPATED IN A DESTRUCTIVE EXAMINATION OF THE VEHICLE WITH A REPRESENTATIVE FOR FCA PRESENT. HOWEVER, I AM NOT CONFIDENT THAT FCA WILL PROVIDE NOTICE OF THIS ISSUE TO NHTSA IN A TIMELY MANNER, IF FCA PROVIDES NOTICE AT ALL. THE FIRE ORIGINATED INSIDE THE ENGINE INTAKE CONSISTENT WITH AN EGR COOLER FAILURE. I URGE NHTSA TO INVESTIGATE THIS MODEL VEHICLE AND EXTEND THE RECALL BEYOND THE DODGE RAM 1500 TRUCKS. MILEAGE PROVIDED IS AS OF LAST OIL CHANGE JUNE 12, 2020. THE SPEED LISTED IS AN ESTIMATE BASED ON INFORMATION PROVIDED FROM THE PERSON DRIVING THE VEHICLE WHEN THE FIRE OCCURRED.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THE DRIVER'S SIDE FRONT SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO NAPERVILLE CHRYSLER JEEP DODGE RAM LOCATED AT 1565 W OGDEN AVE, NAPERVILLE, IL 60540, (630) 505-8282, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SEAT BELT RETRACTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,901.