2011 JEEP GRAND CHEROKEE Complaints

View complaints related to 2011 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,600 complaints submitted for the 2011 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 JEEP GRAND CHEROKEE
    - CLARKSVILLE, TN

    WHEN TRAVELING LONG DISTANCE OR AT HIGH SPEED THE CHECK ENGINE LIGHT COMES ON AND TRACTION CONTROL LOCKS ITSELF OFF AND WON'T LET IT ACCELERATE UNTIL YOU TURN THE CAR OFF THEN BACK ON. HAS DONE IT MULTIPLE TIMES NOW AFTER REPLACING THE CAMSHAFT SENSOR EACH TIME

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - SHERIDAN, WY

    TL* THE CONTACT OWNED A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE CONTACT NOTICED SMOKE EMITTING FROM THE HEADLINER. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE WIRING HARNESS IN THE SUN VISOR CAUSED THE FIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - UTICA, NE

    2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO REPAIR RECALL NOTICE 15V-879. CONSUMER HAS PREVIOUS CORRESPONDENCE ON A 2012 DODGE RAM. *SMD

    Source: CONSUMER LETTER
  • 2011 JEEP GRAND CHEROKEE
    - KELLER, TX

    VEHICLE HAS SHUT OFF WHILE DRIVING A NUMBER OF TIMES. TWO INCIDENTS WERE WHILE I WAS SITTING IDLE AT A STOP LIGHT. TWO OTHER INCIDENTS HAPPENED WHILE IN MOTION, SLOWING DOWN, APPROACHING A STOP LIGHT OR STOP SIGN. THERE IS A RECALL FOR A FUEL PUMP RELAY DESCRIBING SIMILAR SITUATIONS BUT MY VIN SHOWS NO SUCH RECALL.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - SANDY SPRINGS, GA

    AC/HEATING BLEND DOORS HOT ON ONE SIDE AND COLD ON THE OTHER NO MATTER WHAT THE SETTINGS ARE ON. SAID IT'S THE CONSUMERS RESPONSIBILITY TO FIX $767....BUT THERE ARE TONS OF COMPLAINTS FOUND ON GOOGLE AND FROM SPEAKING TO OTHER JEEP OWNERS.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - WEST DES MOINES, IA

    I HAD SCHEDULE AN APPOINTMENT WITH DEWEY DODGE, RAM, CHRYSLER, JEEP IN ANKENY IA ON 09/29/16 TO ADDRESS THE VISOR RECALL. AT THAT TIME I WAS TOLD THEY ARE LOST PART OF THE KIT NEEDED FOR THE REPAIR. I SCHEDULED ANOTHER APPOINTMENT ON 11/11/6 AND WAS TOLD THEY WERE STILL WAITING FOR CHRYSLER TO SEND WHAT THEY NEEDED. A MONTH AND A HALF SEEMS AN UNREASONABLY LONG TIME, ESPECIALLY WHEN COMPARED TO HOW LITTLE TIME IT TAKES WHEN THE DEALER HAS TO ORDER PARTS TO ADDRESS A MAINTENANCE ISSUE.

    Source: NHTSA WEB SITE
  • 2011 JEEP GRAND CHEROKEE
    - HOLBROOK, NY

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - ST CHARLES, IL

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - TROUTDALE, OR

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JEEP GRAND CHEROKEE
    - BELLVILLE, TX

    MY CAR HAS BEEN IN AND OUT OF THE SHOP FOR THE PAST YEAR. TWO YEARS AGO MY FUEL PUMP WENT OUT AND THAT WAS REPLACED AT THAT TIME AND WAS ALSO A RECALL SITUATION. SINCE THEN THE SAME FUEL PUMP HAS BEEN REPLACED 5 TIMES AND THE SAME PROBLEM KEEPS OCCURRING. MY CAR WILL STALL AND NOT START. AFTER THE FIFTH FUEL PUMP I CALLED THE COMPANY AND OPENED A CASE AND WAS TOLD THEY COULDN'T DUPLICATE THE PROBLEM. TWO SEPARATE DEALERSHIPS HAVE LOOKED AT MY VEHICLE AND WERE UNABLE TO DETECT THE PROBLEM. SINCE THEN THE SAME PROBLEM HAS HAPPENED TWICE AND I CAN'T SEEM TO GET ANY HELP. PLEASE HELP!

    Source: NHTSA WEB SITE