2015 JEEP GRAND CHEROKEE Complaints

THE PASSENGER ACTIVE HEAD RESTRAINT ACTIVATED JUNE 2019 ON MY JEEP GC DUE TO THE PLASTIC TABS ON THE HEADREST THAT HOLD THE METAL PIN IN PLACE BREAKING. THE PIN WAS STILL HELD BY THE SOLENOID AS IT NEVER ACTIVATED. THE DESIGN OF THIS HAS CONSTANT SPRING TENSION ON THE PIN AND SMALL PLASTIC TABS FASTENING IT TO THE HEADREST. BOTH SIDES BROKE ACTIVATING THE HEADREST. I FIXED THAT ONE NOW TODAY THE DRIVERS SIDE HEADREST FAILED THE SAME WAY. LUCKILY IT BROKE WHILE THE CAR WAS SITTING IN THE PARKING LOT NOT WHILE I WAS DRIVING IT. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ON ONLINE JEEP FORUMS. I AM NOT EXPECTING ANYTHING TO COME FROM THIS BUT WANT TO FORMALLY DOCUMENT THIS IN HOPE OF PREVENTING A SERIOUS ACCIDENT. THE HEADREST DESIGN IS SIMPLE IN FORM; HOWEVER, THE MATERIALS USED LACK THE STRENGTH TO RETAIN THE CONSTANT SPRING TENSION LONG TERM. A SIMPLE METAL BRACKET WOULD ALLEVIATE THE STRAIN ON THE PLASTIC TABS. I HAVE PHOTOS IF ANYONE WOULD LIKE TO SEE THEM.

MY 2015 JEEP GRAND CHEROKEE HAS 85,820 MILES & THE RADIATOR WAS FOUND LEAKING WHEN BROUGHT IN FOR A ENGINE CODE INDICATING THE THERMOSTAT WAS BAD. THE THERMOSTAT WAS REPLACED ($130.00 PART) AND THEN THE CHRYSLER DEALER TOLD ME THE RADIATOR NEEDED TO BE REPLACED. MY DEALER MENTIONED THIS HAS BEEN MORE COMMON WITH JEEPS AND THEY NOW KEEP THE RADIATOR IN STOCK. IT COST JUST UNDER AN ADDITIONAL $900.00 TO HAVE THE RADIATOR REPLACED. IF SO MANY JEEP'S ARE HAVING THE SAME ISSUE WHY HAS A RECALL NOT BEEN ISSUED. I HAVE NEVER HAD A RADIATOR FAIL IN ANY OF MY VEHICLES SO SOON. IS THIS NOT JUSTIFICATION FOR A RECALL? I WOULD THINK OWNERS SHOULD BE NOTIFIED (AHEAD OF TIME) OF THIS POTENTIAL FAILURE IF INDEED IT IS THIS COMMON AN OCCURRENCE.

MY VEHICLE HAS A KNOCKING IN THE ENGINE MY VEHICLE ONLY HAS 26, 000 MILES THAT SHOULD NOT BE HAPPENING. I HAVE MY OIL CHANGES EVERY THREE THOUSAND MILES..

I TOOK THE VEHICLE TO TOWBIN DODGE IN NORTH LAS VEGAS FOR A CHECK ENGINE LIGHT. ARE USED AN EXTENDED WARRANTY SERVICE TO GET THE CAR LOOKED AT AND REPAIRED. THE MAINTENANCE REPRESENTATIVE ADVISED ME THAT THERE WAS AN OPEN RECALL FOR THE OMISSIONS ON THE DIESEL ENGINE. I WAS AWARE OF THE ECO-DIESEL RECALL AND HAD DECIDED NOT TO TAKE ADVANTAGE OF THIS RECALL. I WAS PREPARED NOT TO RECEIVE THE $3000 THAT DIAMOND CHRYSLER FIAT WAS OFFERING FOR CUSTOMERS TO GET THIS DONE. I ADVISE MATT THE MAINTENANCE REPRESENTATIVE NOT TO ACCOMPLISH THE RECALL.WHEN MY WIFE WENT TO GO PICK UP THE VEHICLE TO OUR SURPRISE THE RECALL WAS PERFORMED. MATT AND THE SERVICE MANAGER JESUS ADMITTED TO THEIR MISTAKE OF ACCOMPLISHING THE RECALL WITHOUT OUR AUTHORIZATION. I HAVE ASKED HIM TO REVERT THE SOFTWARE TO THE MANUFACTURE DEFAULT AND THEY ARE NOT ABLE TO ACCOMPLISH IT. I HAVE SPOKEN TO THE DISTRICT SERVICE MANAGER ROBERT. I ASKED ROBERT TO BUY THE VEHICLE BACK FOR ME BECAUSE I DO NOT WANT ITANYMORE. HE SAID HE WOULD COORDINATE WITH DAMIAN CHRYSLER FIAT TO SEE WHAT COULD BE DONE ABOUT THIS. I WOULD LIKE SOME ASSISTANCE IN COORDINATING WITH THE MANUFACTURE OF THE VEHICLE TO GET IT BOUGHT BACK.

PARKED THE CAR ON A RAINY NIGHT POST A 6 HOUR DRIVE. 2.5 HOURS AFTER THE CAR WAS TURNED OFF, THE ALARM SYSTEM AND OTHER ELECTRICAL COMPONENTS BEGAN TO GO OFF INTERMITTENTLY, NOT IN THE TYPICAL ALARM PATTERN. KEY FOB AND LOCK WOULD NOT RESPOND. CAR WOULD NOT START BUT SOME ELECTRONIC COMPONENTS CONTINUED TO WORK, INCLUDING UCONNECT. FINALLY STOPPED AFTER 20 MINUTES. THE CAR THEN SHUT DOWN COMPLETELY AND WOULD NOT START. CALLED AAA AND THEY SENT OUT THE BATTERY TRUCK. AAA BATTERY VOLTMETER CHECK REVEALED AN INITIAL READ OF 10.9 VOLTS; THEN WENT TO 0.9. JUMP START WOULD NOT TAKE. CAR COMPLETELY DEAD EXCEPT FOR POWER SEATS, WHICH CONTINUED TO WORK. HAD TO TOW VEHICLE TO DEALERSHIP WHO ULTIMATELY DETERMINED THAT BODY CONTROL MODULE HAD MALFUNCTIONED. SIMILAR REPORTS AND A RECALL FOR THIS BODY CONTROL MODULE SAME MALFUNCTION DUE TO WIPER BLADES ON DRY GLASS IN 2011-2014 MODELS.

ECODIESEL TURBO LAG CAN BE HAZARDOUS, 2-3 SECOND DELAY. I WILL NOT LET ANYONE ELSE DRIVE IT DUE TO CONCERNS OF GETTING HIT OR HITTING SOMEONE.

WHILE DRIVING ON A PUBLIC ROADWAY AT APPROXIMATELY 15 MPH AND TURNING INTO A FUELING STATION, I WAS STRUCK IN THE BACK OF THE HEAD BY THE DRIVER SEAT HEADREST PROPULSION SYSTEM. THE HEADREST IS NOW IN A DEPLOYED POSITION. I AM UNABLE TO COLLAPSE IT BACK. IT CAUSED ME TO HAVE TO STOP OPERATING THE VEHICLE AT A FUEL STATION FOR SAFETY.

MY FRONT SEAT BELTS DO NOT RETRACT AT I HAD TO REPLACE MY DRIVER SIDE SEAT BELT FOR NOW WHICH IS OVER $500.00 DOLLARS AND MY PASSENGER SIDE SOON..

PASSENGER HEADREST SAFETY FEATURE DEPLOYED OVERNIGHT WHILE THE VEHICLE WAS PARKED INSIDE OUR GARAGE. THE PLASTIC ON THE INSIDE OF THE HEADREST IS BROKEN AND THE HEADREST CAN NOT BE RESET.

AT APPROXIMATELY 60,000 MILES THE VEHICLE HAD JUST BEEN SERVICED AND NEW TIRES WERE INSTALLED. WE LEFT THE NEXT MORNING FOR A VACATION. ABOUT 100 MILES DOWN THE LIMITED ACCESS HIGHWAY AND TRAVELING AT 65 TO 70 MILES PER HOUR THE DASH AND INFORMATION TOUCH SCREEN BEGAN FLASHING AND A CHIME BEGAN REPEATING. THE WINDSHIELD WIPERS BEGAN OPERATING AT HIGH SPEED. (IT WAS CLEAR, CALM AND ABOUT 65˚ F. DIFFERENT MESSAGES BEGAN FLASHING: ONE SAID TO STOP AND PLACE THE VEHICLE IN PARK, ANOTHER SAID TO KEEP DRIVING AND NOT TURN THE ENGINE OFF. WHEN ABLE TO EXIT THE HIGHWAY THE JEEP WOULD ONLY ALLOW SELECTION OF DRIVE OR NEUTRAL. IT WOULD NOT ALLOW REVERSE, WHICH MADE IT DIFFICULT TO TURN AROUND. THE VEHICLE DID MAKE IT BACK 100 MILES TO THE DEALERSHIP BUT WOULD NOT SHIFT AND LIGHTS FLASHED AND CHIMES DINGED THE ENTIRE WAY. THE DEALER INFORMED ME THAT AN ELECTRONIC SYSTEM ASSOCIATED WITH THE TRANSMISSION HAS FAILED AND WILL COST APPROXIMATELY $1,000 TO REPLACE.