2015 JEEP GRAND CHEROKEE Complaints

View complaints related to 2015 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,270 complaints submitted for the 2015 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 JEEP GRAND CHEROKEE
    - DURHAM, NH

    I WAS EASING OUR 2015 JEEP GRAND CHEROKEE INTO A PARKING SPOT AT A TRAIL HEAD PARKING LOT WITH MY FOOT ON THE BRAKE PEDAL. I FULLY ENGAGED THE BRAKE PEDAL TO STOP THE VEHICLE, AND THE VEHICLE ACCELERATED AT FULL THROTTLE OVER THE TOP OF A 2.5 FT BY 2.5 FT CEMENT BLOCK PARKING BARRIER. IT DRAGGED THE CEMENT BLOCK ABOUT 20-25 FT. I CONTINUED TO PRESS THE BRAKE AND AFTER ABOUT 40 FT, THE VEHICLE CAME TO A STOP. I IMMEDIATELY TURNED THE VEHICLE OFF. IT WAS TERRIFYING NOT TO BE IN CONTROL OF THE VEHICLE. FORTUNATELY, NO ONE WAS INJURED. DAMAGE TO THE VEHICLE IS YET TO BE DETERMINED, BUT EVEN IF IT IS REPAIRED, THERE IS NO WAY I WOULD FEEL COMFORTABLE DRIVING IT AGAIN. THIS VEHICLE SHOULD BE TOTALED AND NOT RESOLD TO ANYONE ELSE. I HAVE BEEN A LOYAL JEEP OWNER FOR OVER 20 YEARS, BUT I AM NOT SURE I WOULD PURCHASE ANOTHER ONE, ESPECIALLY NOW THAT I HAVE RESEARCHED THE ISSUE AND REALIZE THAT THIS IS A RARE BUT REOCCURRING PROBLEM WITH THE JEEP GRAND CHEROKEE FOR 20+ YEARS.

    Source: NHTSA WEB SITE
  • 2015 JEEP GRAND CHEROKEE
    - KNOXVILLE, IA

    MY 2015 JEEP GRAND CHEROKEE HAS 70,000 & THE RADIATOR IS LEAKING. MY DEALER & LOCAL MECHANIC TOLD ME THE RADIATOR NEEDED TO BE REPLACED. MY DEALER TOLD ME THAT THEY HAVE HAD SO MANY JEEP'S IN WITH THE SAME RADIATOR ISSUES THAT THEY NOW KEEP THE RADIATOR IN STOCK. IT IS GOING TO COST $1100 TO HAVE THE RADIATOR REPLACED. IF SO MANY JEEP'S ARE HAVING THE SAME ISSUE WHY HAS A RECALL NOT BEEN ISSUED. I HAVE NEVER HAD A RADIATOR FAIL IN ANY OF MY VEHICLES BEFORE 100,000. JEEP SHOULD AT LEAST COVER PART OF THE COST.

    Source: NHTSA WEB SITE
  • 2015 JEEP GRAND CHEROKEE
    - LAKE WORTH, FL

    THERE IS A WIND NOISE COMING INTO THE CAR THAT IS EXTREMELY LOUD AND DISTRACTING WHEN DRIVING ON THE TURNPIKE WHICH IS WHEN IT MOSTLY OCCURS. I TOOK MY JEEP TO THE DEALERSHIP AND THEY SAID THE PASSENGER SIDE OF WINDSHIELD WIPER COWLING NEEDED TO BE REPLACED. THE DEALER WANTED TO CHARGE ALMOST $500 TO REPLACE. I WENT TO SAFELITE AND THE REPRESENTATIVE STATED THAT THIS IS A COMMON ISSUE FOR JEEP. I AM NOT HAPPY ABOUT HAVING TO TAKE CARE OF THIS PROBLEM OUT OF MY OWN EXPENSES WHEN THIS IS A COMMON ISSUE OF JEEP.

    Source: NHTSA WEB SITE
  • 2015 JEEP GRAND CHEROKEE
    - TOLLESON, AZ

    I WAS DRIVING AND ALL OF A SUDDEN, MY HEADREST SMACKS ME IN THE BACK OF MY HEAD. AFTER LOOKING AT IT AFTER I PARKED, I FOUND OUT THE HEADREST IS A RESTRAINT SYSTEM THAT DEPLOYED. THE PLASTIC TABS THAT HOLD THE HEADREST TOGETHER WERE BROKEN. SO, AFTER DRIVING BACK HOME, I AM PULLING UP TO MY GARAGE AND THEN THE PASSENGER HEADREST BREAKS TOO.

    Source: NHTSA WEB SITE
  • 2015 JEEP GRAND CHEROKEE
    - FLAGSTAFF, AZ

    I HAVE A 2015 JEEP GRAND CHEROKEE WITH 49,000 MILES. IN A THREE DAY PERIOD THE TRANSMISSIONS STARTED TO HAVE PROBLEMS SHIFTING A TOTAL OF FIVE TIMES. IT WOULD VIOLENTLY START TO SHUDDER WHILE IN MOTION AT HIGHWAY SPEEDS AND NEARLY CAUSED A TERRIBLE ACCIDENT. I HAD TO BRING VEHICLE TO COMPLETE STOP ON HIGHWAY AND RESTART. I TOOK THE VEHICLE TO PLANET JEEP IN FLAGSTAFF, AZ FOR CHECK AS IT IS STILL UNDER WARRANTY. I WAS TOLD THAT THEY CANNOT RE CREATE THE ISSUE AND IF THEY HAVE TO REMOVE TRANSMISSION PAN TO INSPECT I WILL BE LIABLE FOR COST OF REPAIR. I CALLED FCA CUSTOMER SERVICE TWO TIMES AND THEY DO NOT RETURN MY CALLS. I FEEL THIS IS A DANGEROUS PROBLEM THAT HAS POTENTIAL FOR DEATH OR SERIOUS BODILY INJURY AND AM NOT SURE WHO TO TURN TO AT THIS POINT.

    Source: NHTSA WEB SITE
  • 2015 JEEP GRAND CHEROKEE
    - BROOKLYN, NY

    TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE ONLY INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL WAS THE "SERVICE ELECTRIC BRAKE SYSTEM". THE CONTACT ALSO STATED THAT THE PASSENGER SIDE HEADLIGHT BLINKER FAILED TO OPERATE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP, BODY CONTROL MODULE, AND COMPUTER. THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS TOWED TO CHRYSLER DODGE JEEP RAM FIAT OF BAY RIDGE (8825 5TH AVE, BROOKLYN, NY 11209-5901) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONNECTOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 JEEP GRAND CHEROKEE
    - SANDIA PARK, NM

    TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE UNDERWENT AND UNKNOWN RECALL REPAIR REGARDING THE EMISSIONS THAT INCLUDED A REFLASH OF THE VEHICLE'S COMPUTER. DUE TO THE REFLASH, THERE WAS A LAG IN ACCELERATION OF 4 TO 6 SECONDS, WHICH PREVENTED THE VEHICLE FROM SAFELY MERGING INTO TRAFFIC. THE CONTACT FELT THAT THE REFLASH REPAIR WAS A SAFETY RISK FOR HIMSELF AND OTHERS. LARRY H. MILLER CHRYSLER JEEP DODGE RAM ALBUQUERQUE (8528 LOMAS BLVD NE, ALBUQUERQUE, NM 87110, (505) 404-0108) PERFORMED THE REPAIR. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 38,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 JEEP GRAND CHEROKEE
    - FAIRFAX, VA

    FRONT PASSENGER HEADREST DEPLOYED AND BURST OPEN ON ITS OWN WHILE VEHICLE WAS PARKED.

    Source: NHTSA WEB SITE
  • 2015 JEEP GRAND CHEROKEE
    - BURR RIDGE, IL

    WHEN FIRST STARTING THE CAR IT WOULD STUMBLE & STALL & STOP. AFTER A NUMBER OF STARTS IT WOULD KEEP RUNNING IF I KEPT MY FOOT ON THE GAS PEDAL. FINALLY IT WAS RUNNING SO IT COULD BE DRIVEN HOME, BUT AT TIMES IT WOULD STUMBLE & STALL, AT AT TIME ALMOST NO ACCELERATION. I HAD TO KEEP 1 FOOT ON THE GAS PEDAL TO KEEP THE CAR RUNNING. THE CAR WAS TAKEN TO A REPAIR SHOP, WHERE IT REMAINS. THE TROUBLE WAS DIAGNOSED A FUEL PUMP FAILURE. PREVIOUS MODEL JEEPS HAVE HAD THE SAME PROBLEM AND WERE RECALLED

    Source: NHTSA WEB SITE
  • 2015 JEEP GRAND CHEROKEE
    - DOUSMAN, WI

    TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE'S HORN WAS NOT WORKING. THE VEHICLE WAS TAKEN TO WILDE CHRYSLER JEEP (1710 HWY 164 S, WAUKESHA, WI 53186) WHERE IT WAS DETERMINED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE