2014 JEEP GRAND CHEROKEE Complaints

I TOOK MY CAR TO THE DEALERSHIP YESTERDAY TO HAVE THE TWO MOST RECENT RECALLS COMPLETED. SHORTLY AFTER LEAVING THE DEALERSHIP, MY CHECK ENGINE LIGHT AND GLOW PLUG LIGHT CAME ON.

SAME AS MANY MANY OTHERS. FRONT SEAT BELTS ARE FAILING TO RETRACT DUE TO A CRACKED GUIDE FROM THE SHOULDER TO BODY OF CAR BEND. TOOK TO DEALERSHIP WITH A FACTORY WARRANTY REMAINING ON MY 2014 JGC LIMITED AND WAS TOLD ITS NOT COVERED..I PUT 6K MILES ON IT SINCE MY VEHICLE PURCHASE. CURRENT ODO 64,441. MY DAUGHTER CANT SAFELY DRIVE MY VEHICLE SINCE THE SEATBELT IS CURRENTLY A DRESS WITH ALL THE EXTRA SLACK.

RE: 2014 JEEP GRAND CHEROKEE LIMITED I WAS DRIVING IN TOWN (UNDER 30 MPH) AND SLOWING DOWN FOR A STOP LIGHT. THERE WAS A LOUD POPPING SOUND... WHEN I STOPPED, I FOUND THAT THE HEADREST ON THE PASSENGER SIDE FRONT SEAT HAD SEPARATED/DEPLOYED INTO TWO MAIN PIECES THAT WOULD PUSH THE PASSENGERS HEAD FORWARD! I CANNOT RETURN THE HEADREST TO IT'S ORIGINAL POSITION! THIS MAKES IT SO THERE CANNOT BE A PASSENGER (ANYBODY!!!) SITTING IN THAT SEAT!!! I WILL HAVE TO TAKE THE CAR TO THE DEALERSHIP TO HAVE THIS FIXED!!! THIS IS WRONG AND SHOULD NOT HAPPEN!!! IT"S NOT SAFE!!! JEEP SHOULD FIX THIS AT NO EXPENSE TO THE VEHICLE OWNER (BEFORE IT EVER HAPPENS)! IT COULD INJURE SOMEONE WITHOUT ANY REASON EXCEPT FOR A CAR DEFECT! IT SHOULD BE FIXED AT NO COST TO THE VEHICLE OWNER!

MIDDLE REAR PASSENGER SEAT BELT DOES NOT RETRACT WHEN THE BELT IS RELEASED. YOU HAVE TO FEED THE BELT ALL THE WAY BACK INTO THE SEAT AND THEN IT IS STILL SLIGHTLY LOOSE. THIS IS NOT EVEN COVERED BY AN EXTENDED WARRANTY EITHER. SINCE THE BELT WILL NOT RETRACT AND TIGHTEN CORRECTLY I'M AFRAID TO USE IT UNTIL I GET IT REPAIRED. I HAVE A CAR SEAT IN THE BACK BUT WE CAN NOT USE THE MIDDLE SEAT BELT FOR OUR BABY UNTIL THIS IS FIXED.

I I WAS SITTING AT A RED LIGHT WITH NO OTHERS CARS AROUND ME AND NO OCCUPANTS IN THE CAR. ALL OF A SUDDEN I WAS HIT IN THE BACK OF THE HEAD. IT WAS HARD ENOUGH THAT I SAW STARS WHICH RESULTED IN A MINOR HEADACHE. NO LIGHTS CAME ON, NO WARNING OF ANY KIND. I PROCEEDED TO A PARKING LOT TO SEE WHAT IT WAS THAT HIT ME AND MY HEADREST HAD COME APART AND POPPED FORWARD.

WHILE DRIVING DOWN THE ROAD AT HIGHWAY SPEEDS THE PASSENGER SIDE ACTIVE HEADREST SYSTEM DEPLOYED. UPON EXAMINING IT APPEARS THAT THE PLASTIC STRUCTURE THAT HOLDS THE PIN IN PLACE ON BOTH ENDS FAILED ON THE END CLOSEST TO THE MIDDLE OF THE CAR. THE 'CLIP' WHICH HOLDS THE PIN AND WOULD RELEASE IT IN AN ACCIDENT WAS STILL HOLDING ONTO THE PIN. THERE WAS A PASSENGER IN THE SEAN, HOW FORTUNATELY HAD HIS HEAD FORWARD INCIDENTALLY WHEN THE DEPLOYMENT OCCURRED AND WAS NOT STRUCK.

WENT OUT MORNING TO GET INTO THE CAR THAT HAD BEEN SITTING IN THE DRIVEWAY OVERNIGHT AND FOUND THE DRIVER HEADREST DEPLOYED.

MY 2014 GC ALTITUDE HAD THE DRIVERS SIDE ACTIVE HEAD RESTRAINTS HEADREST RANDOMLY DEPLOY AS NO PART OF A COLLISION THIS PAST WEEKEND. THIS IS NOT ONLY A MAJOR SAFETY RISK FOR THE PASSENGER BUT, COULD HAVE BEEN QUITE TRAUMATIC SHOULD THE RANDOM DEPLOYMENT HAVE CAUSED A MAJOR ACCIDENT. I HAVE SPENT WAY TOO MUCH TIME RESEARCHING AND THE MOST COMMON PROBLEM IS ONE OF PLASTIC FAILURE. LOOK INSIDE THE HEAD REST FOR THE SMALL METAL, HORIZONTAL PIN AND IF IT IS STILL HELD IN PLACE BY THE METAL RETAINING HOOKS THEN THE PLASTIC FAILED IN THE HEADREST. NHTSA HAS HAD AN INVESTIGATION OPENED ON IT FOR A YEAR NOW BUT, I DON'T THINK THERE HAS BEEN ANY MOVEMENT ON IT SINCE LATE LAST YEAR AS THE MANUFACTURER STALLS FOR TIME. I HOPE THIS WILL RESULT IN A RECALL AT SOME POINT IN THE VERY NEAR FUTURE BEFORE MORE PEOPLE ARE INJURED.

THE HEADREST RANDOMLY BURSTED OPEN WHILE DRIVING. NO IMPACT OR CRASH OCCURRED DURING OR PRIOR, JUST RANDOMLY POPPED OPEN.

THE HEADREST ON THE DRIVER SIDE SEAT DEPLOYED WITHOUT IT BEING IN A CAR ACCIDENT.