2014 JEEP GRAND CHEROKEE Complaints
View complaints related to 2014 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,270 complaints submitted for the 2014 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 JEEP GRAND CHEROKEE- COLORADO SPRINGS, CO
CAR WON'T SHIFT PROPERLY WITH THE RECENT RECALL REPAIR. IT GETS STUCK IN D OR N AND SKIPS REVERSE WHEN TRYING TO BACK UP. THE LIGHT SHOWING WHAT GEAR I'M IN OCCASIONALLY GOES OUT TOO, SO I HAVE NO IDEA WHAT GEAR I'M IN AFTER CHANGING IT OTHER THAN LETTING IT MOVE. HAS BEEN HAPPENING A WHILE BUT I DON'T HAVE A. EXACT DATE IT STARTED.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- WEST MONROE, LA
MY DRIVER'S SIDE SEATBELT WILL NOT COME OUT IN ORDER FOR ME TO STRAP IT ON. IT'S LOCKED UP AND WILL ONLY PULL A SHORT WAY OUT OF THE MECHANISM. THE VEHICLE HAD BEEN PARKED AT WORK AND WOULD NOT ALLOW ME TO PUT THE SEATBELT ON. I TRIED DIFFERENT THINGS TO SEE IF IT WOULD WORK- STARTED THE CAR AND PUT IN GEAR; TURNED CAR OFF AND GOT OUT AND BACK IN; EVEN TRIED PULLING ON IT WITHOUT SITTING IN THE SEAT - NOTHING WORKED
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- HOUSTON, TX
RIVER'S SIDE HEADREST DEPLOYED WHILE VEHICLE WAS PARKED IN THE DRIVEWAY. DESIGNED TO RELEASE UPON COLLISION. UNABLE TO RESET THE HEADREST AS THE PLASTIC CLIPS ARE BROKEN, DEALERSHIP INFORMED ME THIS WAS NOT COVERED BY THE WARRANTY. CLIPS HOLDING HEADREST IN PLACE ARE PLASTIC AND DEGRADE OVER TIME DUE TO THE HEAT. WHEN THEY FAIL THE HEADREST DEPLOYS.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- MYRTLE BEACH, SC
YESTERDAY WHILE DRIVING MY PASSENGER HEAD REST POPPED OPEN WITH NOTHING TOUCHING IT.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- MERRIAM, KS
THE FRONT PASSENGER SEAT BELT IS NOT RETRACTING AND IS A SAFETY HAZARD. RESEARCH OF THE NHTSA'S DATABASE OF COMPLAINTS SHOW THIS IS NOT UNCOMMON AND IS UNDER CURRENT INVESTIGATION.*DT*JB
Source: NHTSA WEB SITE -
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2014 JEEP GRAND CHEROKEE- OLALLA, WA
AT TIMES AFTER PUTTING IN PARK AND HITTING THE BUTTON TO TURN CAR OFF, IT SAYS CAR IS STILL ON BUT IT'S NOT RUNNING. IT IS SET IN PARK. HAVE TO START AGAIN AND TURN OFF AGAIN THEN IT WILL DO THE SAME THING AND NOT START AT ALL. WILL HAVE TO GET OUT AND LOCK AND UNLOCK CAR TO START IT.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- MEMPHIS, TN
VEHICLE COMPLETELY SHUTS OFF WHILE DRIVING! WHILE DRIVING ON A HIGHWAY AND DOWN A MOUNTAIN, ALSO WHEN DRIVING ON A LOCAL STREET AFTER IT HAD BEEN IN DEALERSHIP FOR REPAIRS. IS CURRENTLY AGAIN AT DEALER SERVICE AND THEY HAVE SAID IT NEEDS A NEW COMPUTER. THIS A VERY FRIGHTENING AND DANGEROUS EXPERIENCE
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- VALDOSTA, GA
AHR ON PASSENGER SIDE DEPLOYED WHILE PARKED IN MY GARAGE OVERNIGHT. NO ACCIDENT OCCURRED TO MAKE THIS HAPPEN
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- WEST BLOOMFIELD, MI
ENGINE HAS A TICKING NOISE AT 158000 MILES. I HAVE CHANGED OIL ROUTINELY AT DEALERSHIP . I HAVE REPLACED TIRES, TUNEUP, REPLACED A/C MOTOR AND COMPRESSOR AND TRIED TO SELL IT SO CAN BUY A NEW JEEP BUT 3 PEOPLE WERE CONCERNED ABOUT ENGINE NOISE. DEALERSHIP SAYS DIRT GETS IN MOTOR AND IT WILL COST OVER 3K TO FIX IT. I AM NOW STUCK WITH THIS CAR UNTIL IT STOPS WORKING. I AM NOT GOING TO BE A RETURNING CUSTOMER TO FCA.
Source: NHTSA WEB SITE -
2014 JEEP GRAND CHEROKEE- HENDERSON, NV
WAS DRIVING TO A DOCTOR'S APPOINTMENT ONE DAY 3 MILES FROM MY HOUSE . THANKFULLY THERE WAS NOT MUCH TRAFFIC OR CARS AROUND. I HEARD A POP AND ALSO SOMETHING HITTING MY HEAD. IT SCARED ME SO PULLED OVER TO SEE WHAT HAPPENED. MY HEADREST HAD POPPED OPEN. I'M GLAD I WAS NOT SITTING ALL THE WAY BACK ON MY CHAIR SINCE I'M 9 MONTHS PREGNANT I DRIVE SITTING A LITTLE FORWARD. IF I WAS GOING FASTER OR SITTING ALL THE WAY BACK IN MY CHAIR IT COULD'VE CAUSED A CRASH.
Source: NHTSA WEB SITE