2014 JEEP GRAND CHEROKEE Complaints

MY WIFE AND I WERE LEAVING OUR NEIGHBORHOOD DRIVING AT ABOUT 15MPR AND ALL OF A SUDDEN WE HEARD A LOUD BANG AND IT FELT LIKE SOMEONE WAS IN THE SEAT BEHIND ME (I WAS DRIVING) THRUSTING BOTH FEET ON THE BACK OF MY SEAT. WE THOUGHT SOMETHING WAS IN THE BACKSEAT THAT MAY HAVE FLOWN OFF THE SEAT AND STRUCK ME, IT FELT LIKE A BOWLING BALL BUT NOTHING WAS IN THE BACKSEAT . THE ONLY ISSUE IS WE WERE SLOWLY COMING OUT OF OUR DRIVEWAY AND TURNING ONTO OUR STREET AND NEVER APPLIED THE BRAKES UNTIL AFTER WE HEARD THE LOUD BANG. AFTER WE CALMED DOWN WE INSPECTED MY SEAT AND NOTICED THE HEADREST WAS 'DISCHARGED ' AND LOCKED OUT IN AN UPWARD EXTENDED POSITION. WE DIDN'T KNOW IT COULD EVEN DO THIS. FORTUNATELY MY HEAD WAS NOT ON THE HEADREST AT THE TIME AND I WASN'T DRIVING FAST ON THE ROAD. THIS VIOLENT DISCHARGE COULD SERIOUSLY INJURE OR KILL SOMEONE IF IT'S NOT LOOKED INTO. I BEG YOU, PLEASE LOOK INTO THIS!!

THE ACTIVE HEADREST (AHR) DEPLOYED WHILE THE CAR WAS PARKED AND NOT IN USE. ADDITIONALLY, THE CAR HAS NOT BEEN IN ANY COLLISIONS. READING ONLINE, THERE ARE COUNTLESS EXAMPLES OF THIS SAME ISSUE OCCURRING.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE HEARD ALTERNATOR WHINE SOUND WHILE DRIVING AT 50 MPH. THE CONTACT PULLED THE VEHICLE INTO A GAS STATION PARKING LOT. THE CONTACT COULD NOT GET THE VEHICLE TO SHIFT OUT OF NEUTRAL GEAR AND WOULD SHUT OFF. THE CONTACT PUT ON THE EMERGENCY BRAKE ON AND OPENED THE HOOD AND HE SAW FIRE COMING OUT OF THE ALTERNATOR ALONG WITH SMOKE AS THE VEHICLE RAN FOR ANOTHER FIVE MINUTES. THE FLAMES TURNED INTO SMOKE WITH THE ALTERNATOR BURNING UP. THE COMPUTER, THE BATTERY AND OTHER SYSTEMS MAY HAVE BEEN DAMAGED BY THE FLAMES. THE VEHICLE HAD A RECALL REPAIR FOR THIS ISSUE DONE BACK IN 2017. THE CONTACT SUSPECTS THAT THE RECALL REPAIR DID NOT REPLACE THE ALTERNATOR FROM THAT PREVIOUS REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER ASTORG JEEP (1601 13TH ST, PARKERSBURG, WV 26101 304-485-5555). THE DEALER ORDERED A NEW COMPUTER, AN ALTERNATOR AND A BATTERY. THEY PLAN TO INSTALL THOSE NEW PARTS AND SEE WHAT OTHER PARTS WERE DAMAGED AND ALSO NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT YET BEEN CONTACTED. THE FAILURE MILEAGE WAS 52,000.

I WAS DRIVING APPROXIMATELY 40MPH ON A US HIGHWAY WHEN I HEARD WHAT SOUNDED LIKE A SHOTGUN. MY SUNROOF HAD EXPLODED FROM THE INSIDE OUT. NOTHING AT ALL HIT THE GLASS.

DRIVER & FRONT PASSENGER SEAT BELTS WILL NOT RECOIL & DO NOT PROVIDE ADEQUATE RESTRAINT FOR OCCUPANTS.

I WAS DRIVING AND HAD JUST COME TO A STOP WHEN I WAS HIT IN THE BACK OF MY HEAD. MY HEAD WENT FUZZY AND MY NECK HURT. I THOUGHT I HAD JUST BEEN HIT FROM BEHIND. I LOOKED AND DIDN'T SEE A CAR BEHIND ME. THAT IS WHEN I NOTICED THAT MY HEADREST LOOKED DIFFERENT IT HAD SPRUNG FORWARD AND HIT ME IN THE HEAD. WHEN I LOOKED AT THE HEADREST IT LOOKED LIKE SOMETHING INSIDE HAD BROKEN.

DRIVER SIDE HEADREST POPPED OPEN WHILE I WAS DRIVING 65 MPH UNEXPECTEDLY. INJURING MY NECK. I WAS ON RT 528 IN ORLANDO, FL.*DT CONSUMER HAS YET TO CALL DEALER OR MANUFACTURER.*JB

PULLING A SMALL HORSE TRAILER AND SUDDENLY ENGINE STARTS TO KNOCK AND A COUPLE MINUTES LATER OVERHEATS. STOPPED VEHICLE IMMEDIATELY AND HAD VEHICLE TOWED TO JEEP DEALER AS PARTS OF ENGINE ARE UNDER WARRANTY DUE TO OTHER RECALLS. JEEP DEALER SAYS ENGINE NEEDS TO BE REPLACED. THIS IS AN ECODIESEL ENGINE.

THE STEERING IS LOOSE AND UNSTABLE. EVERY TIME YOU HIT ANY BUMP THE STEERING WIGGLES FROM LEFT TO RIGHT. PER JEEP THIS IS NORMAL FOR THE VEHICLE. THE STEERING IS CONSTANTLY FEELING AS IF IT WILL LOSE CONTROL. THE ONLY WAY I CAN DESCRIBE THIS IS THAT THE STEERING CONTROL IS LOOSE. IT IS UNSAFE, I'VE COME TO GET USED TO THE STEERING WHEELS JUMPINESS AND THE VEHICLES INSTABILITY IN THE ROAD.

DRIVERS SIDE HEADREST DEPLOYED WHILE THE CAR WAS STATIONARY PARKED IN MY HOME DRIVEWAY.