2015 JEEP GRAND CHEROKEE Complaints

View complaints related to 2015 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,270 complaints submitted for the 2015 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 JEEP GRAND CHEROKEE
    - BANGOR, WI

    A "SERVICE SHIFTER" MESSGAGE FLASHES ACROSS THE DASHBOARD SCREEN AND THE LIGHTS ON THE SHIFTER DO NO LIGHT UP.

    Source: NHTSA WEB SITE
  • 2015 JEEP GRAND CHEROKEE
    - RIVERSIDE, CA

    I WAS PARKED AND WHEN I WENT STARTED MY CAR THE AIR CONDITIONER AIR FELT HOT - I QUICKLY REALIZED THE AIR WAS BLOWING AND STAYI G HOT, NOT COOLING DOWN. MY 2015 JEEP GRAND CHEROKEE ONLY HAS 39,400 MILES AND THE AIRCONDITIONER HAS GONE OUT. I CALLED MY REDLANDS CA DEALER, THEY SAID IT IS NO LONGER COVERED UNDER THE BASIC 36,000 MILE WARRANTY. IT'S TOO SOON FOR A MAJOR COMPONENT LIKE AIR CONDITIONING TO GO OUT!

    Source: NHTSA WEB SITE
  • 2015 JEEP GRAND CHEROKEE
    - THOUSAND OAKS, CA

    PASSENGER FRONT HEADREST DEPLOYED FOR NO REASON. CAR WAS PARKED AND THE HEADREST POPPED OPEN AND COULD HAVE CAUSED SERIOUS DAMAGE. THIS SHOULD BE A RECALL.

    Source: NHTSA WEB SITE
  • 2015 JEEP GRAND CHEROKEE
    - BUELLTON, CA

    1. RECALL UPDATED PERFORMED MAY 2019- AFTER UPDATE DIESEL REGENERATION OCCURS EVERY FEW DAYS- THIS PROCESS ONLY HAPPENED 2 TIMES BEFORE THE UPDATE WAS PERFORMED. 2. ERROR MESSAGES/LIMP MODE JULY 4, 2019- I RECEIVED TWO ERROR MESSAGES, 1. DIESEL FILTER 100% FULL SEE DEALER AND 2. AUTOMATIC EMISSIONS MODULE SEE DEALER IMMEDIATELY. MY VEHICLE WENT INTO LIMP MODE- STARTING AT ONLY BEING ABLE TO GO 35 AND PROGRESSIVELY GETTING WORSE I SAFELY PULLED IN TO A FRIEND'S DRIVEWAY. MY JEEP WAS TOWED TO SANTA MARIA JEEP WHICH IS THE CLOSEST JEEP DEALERSHIP AND 30 MINUTES AWAY. THE VEHICLE WAS RETURNED TO ME AFTER OVER $2,000 OF WORK WAS DONE. 3. ERROR MESSAGE JULY 22ND- 100% DIESEL FILTER FULL WHICH DRIVING MY NORMAL 120 MILE ROUND TRIP COMMUTE TO WORK. MY VEHICLE WHEN INTO LIMP MODE, I PULLED TO THE SIDE OF THE FREEWAY AND SHUT MY VEHICLE OFF. UPON RESTARTING MY VEHICLE THE MESSAGE HAD CLEARED. I PROCEEDED WITH CAUTION AND CONTINUED HOME. THE ERROR MESSAGE NEVER RETURNED. 4. ERROR MESSAGE/LIMP MODE JULY 26, 2019- 2 ERROR MESSAGES,1 DIESEL FILTER 100% FULL SEE DEALER AND 2. AUTOMATIC EMISSIONS MODULE SEE DEALER IMMEDIATELY. MY VEHICLE WENT INTO LIMP MODE- STARTING AT ONLY BEING ABLE TO GO 35 AND PROGRESSIVELY GETTING WORSE I SAFELY PULLED IN TO A FRIEND'S DRIVEWAY. MY JEEP WAS TOWED TO SANTA MARIA JEEP WHICH IS THE CLOSEST JEEP DEALERSHIP AND 30 MINUTES AWAY. THIS TIME UPON TALKING TO THE SERVICE MANAGER THEY WERE ABLE TO GIVE ME A RENTAL CAR WHICH WAS APPRECIATED BUT THE RENTAL CAR UNFORTUNATELY IS ONLY OK. THIS ISSUE HAPPENED ONLY 2 AND A HALF WEEKS OF THE LAST MAJOR ISSUE AND I WAS ASSURED THE PROBLEM WAS FIXED. 5.ERROR MESSAGES AND LIMP MODE JULY 26, 2019- I RECEIVED TWO ERROR MESSAGES, 1. DIESEL FILTER 100% FULL SEE DEALER AND 2. AUTOMATIC EMISSIONS MODULE SEE DEALER IMMEDIATELY. MY VEHICLE WENT INTO LIMP MODE. WAITING TO TAKE TO DEALERSHIP UPON OPENING AUGUST 5, 2019

    Source: NHTSA WEB SITE
  • 2015 JEEP GRAND CHEROKEE
    - HOUMA, LA

    WHILE SIMPLY DRIVING DOWN THE ROAD MY PASSENGER SIDE HEADREST JUST POPS OPEN. IT SEEMS THE CLIPS HAVE BROKEN. THIS SHOULD BE A RECALL AS I HAVE SPOKEN TO MANY OWNERS WHO HAVE HAD THE SAME ISSUE. THIS IS A SAFETY ISSUE AND SHOULD BE TAKEN CARE OF FROM THE DEALERSHIP AND NOT COST $800.00 FOR SOMETHING THAT IS FAULTY.

    Source: NHTSA WEB SITE
  • 2015 JEEP GRAND CHEROKEE
    - POMFRET, MD

    MOST OF THE TIME WHEN STARTING THE VEHICLE, THE UCONNECT INFOTAINMENT SCREEN DOES NOT BOOT UP OR DISPLAY ANYTHING (SCREEN STAYS BLACK) FOR UP TO 5 MINUTES. THIS IS A SAFETY CONCERN AS THE BACKUP CAMERA WILL NOT DISPLAY UNTIL THE THE UCONNECT SYSTEM HAS BOOTED UP. MANY OTHER FEATURE ARE ALSO UNAVAILABLE, BUT THE BACKUP CAMERA IS THE MAJOR CONCERN. THIS PROBLEM HAS BEEN ONGOING FOR QUITE SOME TIME NOW.

    Source: NHTSA WEB SITE
  • 2015 JEEP GRAND CHEROKEE
    - CLEVELAND, TN

    THE HEADREST IN MY 2015 JEEP GRAND CHEROKEE DEPLOYED. THE VEHICLE WAS SITTING IN MY DRIVEWAY. I TRIED TO RESET IT BUT NOTICED THE CHEAP PLASTIC BRACKETS ARE BROKEN. THE VEHICLE HAS 39,000 MILES AND HAS NOT BEEN IN ANY ACCIDENT. I HAVE OWNED THE JEEP FOR 24 HOURS. WELCOME TO JEEP?

    Source: NHTSA WEB SITE
  • 2015 JEEP GRAND CHEROKEE
    - SALEM, OR

    JEEP GRAND CHEROKEE DIESEL, AFTER V08 RECALL (DIESEL EXHAUST ISSUE), CAR NOW WILL LAG, AND FAIL TO ACCELERATE AT LOWER SPEEDS UNDER LOAD. ACTS AS IF IT WILL STALL. DANGEROUS IN THAT IT FAILS TO RESPOND TO ACCELERATION INPUT UNDER THESE CONDITIONS, USUALLY AROUND 20-25 MILES PER HOUR. WHEN THIS OCCURS, CAR MAKES TWO VERY SHORT AND FAINT BUZZING NOISES FROM THE ENGINE COMPARTMENT. CAR DID NOT DO THIS PRIOR TO THE V08 DIESEL RECALL SOFTWARE FIX. THIS IS AN ONGOING PROBLEM, CAR HAS BEEN TO SHOP SEVERAL TIMES, AND EVERYTHING CHECKS OUT AS BEING NORMAL.

    Source: NHTSA WEB SITE
  • 2015 JEEP GRAND CHEROKEE
    - SMYRNA, GA

    MY VEHICLE BEGAN TO STALL WHILE CRANKING THEM IT SHUT OFF AND STOP WORKING AFTER MY FUEL TANK WAS BELOW HALF A TANK IT LEFT ME STRANDED. I CHECK THE FUEL PUMP FUSE THERE WAS NO POWER GETTING TO THE FUEL THE METER TEST REVEALED NO POWER. THE I SAW THE RECALLS ON 2011, 2012,, 2013 JEEPS AND DOGES FOR TIPM. THE DEALERSHIP SAID IT IS THE FUEL PUMP IN SUCH A YOUNG VEHICLE. THIS IS DANGEROUS FOR OTHERS HAD THEIR JEEP SHUT OFF OR STOP WORKING WHILE IN TRAFFIC.

    Source: NHTSA WEB SITE
  • 2015 JEEP GRAND CHEROKEE
    - SIMI VALLEY, CA

    AFTER THE FCA ECO DIESEL SETTLEMENT RECALL THE THROTTLE ON MY GRAND CHEROKEE DEISEL HAS SEVERE LAG UNTIL THE CAR HAS BEEN DRIVEN FOR SEVERAL MILES. IT DOES NOT MATTER IF YOU LET THE CAR WARM UP OR NOT. IT IS SO BAD THAT YOU CANNOT TRUST IT TO PULL OUT INTO TRAFFIC FOR FEAR THE THROTTLE WILL NOT ENGAGE EVEN WITH ADEQUATE SPACE FOR ENTERING TRAFFIC. I HAVE ALMOST BEEN HIT SEVERAL TIMES TRYING TO ENTER TRAFFIC DUE TO THIS LAG.

    Source: NHTSA WEB SITE