2014 JEEP GRAND CHEROKEE Complaints

I WAS DRIVING DOWN A HIGHWAY AND SUDDENLY HEARD A LOUD POP. I THOUGHT SOMEONE HAD SHOT AT MY CAR. MY HEART WAS RACING AND I WAS TERRIFIED. I CONTINUED DRIVING AND REACHED MY HOME. I GOT OUT TO INSPECT MY VEHICLE FOR ANY DAMAGE AND NOTICED THAT THE DRIVER'S SEAT HEADREST HAD POPPED OUT. LUCKILY I AM SHORT SO MY HEAD DOES NOT REACH THE HEADREST. IF I WAS TALL ENOUGH TO REACH THE HEADREST THE IMPACT FROM THE HEADREST POPPING OUT WOULD HAVE LIKELY CAUSED INJURY AND POSSIBLY A VEHICLE ACCIDENT.

THE ACTIVE HEAD REST ON THE DRIVER'S SIDE DEPLOYED WITHOUT ANY CONTACT WHILE THE VEHICLE WAS SITTING IN MY DRIVEWAY. THIS HAS BEEN OFTEN DESCRIBED ALL OVER THE INTERNET, AND INSPECTION SHOWS THAT THE PLASTIC HOLDING THE RETAINING PIN IN PLACE CRACKED AND BROKE. THIS IS ALSO OFTEN DESCRIBED.

TRANSMISSION HAS BEEN DEGRADING AS I DRIVE. IT STARTED BY DOWNSHIFTING TO 3RD GEAR AND IT GOT STUCK. NOW CONSISTENTLY I CANNOT SHIFT FROM 3RD TO 4TH GEAR WITHOUT HARD SHIFTING AND MAKING A LOUD NOICE WHILE IN AUTOMATIC, IT DOES HELP CHANGING GEARS WHILE USING THE HAND PEDALS AND NOT ACCELERATING AND GOING SLOW TO BE ABLE TO SHIFT TO 4TH GEAR... I'VE TAKEN IT TO THE DEALER WHEN I DO OIL CHANGE BUT THEY WANT TO CHARGE ME TO DIAGNOSE WHICH IS A POWER TRAIN AND EVERY TIME I TAKE IT THEY SAY THERE IS NOT ANYTHING. IT USED TO BEHAVE WHEN COLD BUT NOW EVEN IF ENGINE IS HOT AND DRIVEN IT DOES THE SAME. SOMETIMES EVEN WITH PEDALS THE TRANSMISSION SWITCHES BACK TO 3RD EVEN IF I AM IN 6TH GEAR AND DOES NOT GET PASS 3RD GEAR UNLESS I TURN THE ENGINE OFF AND TURN IT BACK ON. IN ADDITION THE REVERSE DOES NOT WORK IF I DON'T SHIFT RIGHT AWAY ON REVERSE. IF I LEAVE THE ENGINE ON FOR A FEW MINS AND DON'T USE THE REVERSE GEAR IT WON'T LET ME AND GOES TO NEUTRAL AND CAMERA GOES OFF, SO I HAVE TO TURN ENGINE OFF AND THEN I CAN SWITCH TO REVERSE. TRANSMISSION IS HORRIBLE. I CAN'T SWITCH FROM 3RD TO 4TH AND I CAN'T GO REVERSE WITHOUT HAVING TO TURN CAR OFF, WIFE CAN'T DRIVE IT AND DON'T HAVE MONEY TO PAY THE DEALER TO FIX AN ISSUE THAT IS CLEARLY A FAULT AT THE MANUFACTURE. I'VE CALLED DEALERSHIP BUT THEY ONLY ARE INTERESTED ON CHARGING AND MENTIONED THAT THEY MAY CHARGE ME UP TO 5K TO CHANGE MY TRANSMISSION... I WILL FIND AN EXACT DATE, BUT I AM GIVING AN APPROXIMATE DAY, IT WAS WHEN I WAS HEADING TO COURT TO HELP A FAMILY RELATIVE SO I'LL FIND OUT IF I NEED TO PROVE WHEN EXACTLY THIS STARTED. THANK YOU...

3.6 L LEFT SIDE, CYLINDER NUMBER TWO MISFIRE BAD VALVE GUIDES & VALVE SEAT. CONFIRMED

PASSENGER SIDE HEADREST DEPLOYED AS OF IN ACCIDENT WHILE DRIVING. THE HEADREST STRUCK THE BACK OF MY WIFE'S HEAD. WE WERE DRIVING ON A SMOOTH SIDE STREET IN A NEIGHBORING GOING APPROXIMATELY 25 MPH. NO BUMPS OR OTHER OBSTRUCTIONS PRESENT.

DRIVER SIDE SEAT BELT WILL NOT RETRACT. DOES NOT FUNCTION AS SHOULD TO KEEP DRIVER SAFE IN EVENT OF AN ACCIDENT. JEEP HAS APPROX 50,000 MILES ON IT. VEHICLE WAS STATIONARY WHEN ISSUE OCCURRED. DRIVER PARKED AND REMOVED SEAT BELT. SEAT BELT WOULD NOT RETRACT ANY LONGER. *TR

SUDDEN LOSS OF POWER STEERING FLUID. RESERVOIR EMPTY AND NO WARNING INDICATOR LIGHTS ON. FLUID ALL AROUND BOTTOM AREA OF ENGINE COMPARTMENT AROUND THE POWER STEERING PUMP. *TR

FRONT PASSENGER ACTIVE-HEADREST DEPLOYED WHILE DRIVING (JUNE 21, 2020). NO COLLISION, IMPACT OR NOTICEABLE EVENT TO CAUSE ITS DEPLOYMENT. I WAS DRIVING AT HIGHWAY SPEED ON A STRAIGHT AWAY WHEN IT ACTIVATED. BY "ACTIVATED" I MEAN THE HEADREST SHOT FORWARD AN UP A FEW INCHES AND REMAINS EXTENDED AND SEEMINGLY UNSAFE. THANKFUL NO ONE WAS IN THE PASSENGER SEAT WHEN IT DEPLOYED AS IT COULD HAVE INJURED SOMEONE.

WHILE THE CAR WAS PARKED AT A GAS PUMP NOT RUNNING. I CAME OUT TO THE DRIVERS HEAD REST POPPED OUT. *TR

ON 6/26/2020 I WAS DRIVING ON THE HIGHWAY WHEN ALL OF A SUDDEN, I HEARD A LOUD POP AS IF SOMETHING HIT MY CAR SOMEWHERE BUT I HAD NOT DRIVEN OVER ANY ROAD DEBRIS OR HIT A POTHOLE NOR WERE ANY OTHER VEHICLES AROUND. I LOOKED IN THE AREA WHERE I HEARD THE NOISE AND SAW THAT THE HEADREST OF MY PASSENGER SEAT HAD POPPED APART. AFTER PULLING OVER, I SAW THAT SOMETHING INSIDE HAD COME UNDONE AND THERE WAS NO WAY TO CLOSE IT BACK. I EVEN STOPPED INTO A DEALERSHIP WHERE I THIS WAS CONFIRMED AND ALSO TOLD THAT THIS IS A KNOWN PROBLEM WITH THE VEHICLE. I WAS THEN QUOTED $634 FOR A REPLACEMENT. THAT OF COURSE DOES NOT REPLACE THE DRIVER'S SIDE HEADREST, WHICH CAN HAVE THIS ALSO HAPPEN AT ANYTIME. NOR, WAS I ABLE TO BE TOLD IF THE ISSUE HAD BEEN REPAIRED IN THE REPLACEMENT PART I WOULD HAVE TO PURCHASE OUT OF POCKET AS THIS IS NOT COVERED BY WARRANTY. I AM TRYING TO ATTACH PICS BUT IT SAYS THE FILE IS TOO LARGE.