2011 JEEP GRAND CHEROKEE Complaints
View complaints related to 2011 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,600 complaints submitted for the 2011 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2011 JEEP GRAND CHEROKEE- HOUSTON, TX
WE WERE DRIVING LAST SATURDAY, WE WERE DRIVING ONTO A BUSY MAIN STREET THE CAR WAS IN MOTION, ANOTHER MADE A ILLEGAL MOVE AND SWIREVED INTO OUR VEHICLE, WE HONKED BUT THE HORN WOULDN'T WORK. WE STOPPED THE VEHICLE. THE OTHER DRIVER APOLOGIZED WITH A WAVE OF THEIR HAND. WE STARTED TO DRIVE AGAIN, TRYING TO USE THE HORN WITH NO SUCCESS. ABOUT 15 LATER THE HORN STARTED TO SOUND. THE HORN HAS STOPPED AND STARTED. THIS VEHICLE HAS HAD NUMEROUS RECALLS.
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- AUSTIN, TX
TIPM FAILED CAUSING CAR TO STALL WHILE IN MOTION DURING RUSH HOUR TRAFFIC. POWER STEERING, POWER BRAKES ALSO FAILED. LASTLY, POWER DOOR LOCKS ALSO FAILED WITH ONE YEAR OLD IN THE CAR.
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- ST. LOUIS, MO
THE ENGINE SEEMED TO LOSE POWER AND THE POWER STEERING AND BREAKS LOST POWER AS WELL. WAS MERGING FROM THE HIGHWAY ON TO A MAIN STREET IN A CITY. THE VEHICLE WAS NEARLY INOPERABLE BUT I WAS ABLE TO STOP IT AND RESTART IT. BUT THE BRAKES AND STEERING WERE LOCKED.
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- DULUTH, MN
10/10/2015 AT APPROXIMATELY 320 PM CDT, I WAS DRIVING I35 SOUTH BETWEEN DULUTH MN AND MINNEAPOLIS MN. SMOKE STARTED BILLOWING OUT OF THE HEADLINER, RH SIDE ABOVE THE WINDSHIELD/SUN VISOR. I PILLED TO THE SIDE OF THE ROAD, PULLED THE A PILLAR AND PULLED DOWN THE HEADLINER. FLAMES WERE PRESENT, I REACHED IN THINKING IT WAS A WIRE (IT WAS) SUSTAINED BURNS ON MY RIGHT HAND. GRABBED THE OWNERS MANUAL , LOCATED THE FUSE FOR COURTESY LIGHTS UNDER THE HOOD, PULLED THE 15 AMP FUSE (WHICH HAD NOT BLOWN). REMOVED THE SUN VISOR AND VANITY LIGHT, AND ASSOCIATED WIRING. FIRE WAS EXTINGUISHED AT THAT POINT. REMOVED THE VISOR AND WIRING, FOUND A BURNED CONNECTOR AND SMOLDERING WIRING. GRABBED A SIDE CUTTER AND TERMINATED THE WIRING TO THE LIGHTED VANITY LIGHT, AFTER REMOVING THE CENTER UPPER MAP LIGHT ASSEMBLY. I SUSTAINED MINOR BURNS RIGHT HAND (THREE FINGERS). VEHICLE WAS IN MOTION WHEN FIRE BROKE OUT SPEED 70 MPH. VEHICLE DAMAGE WAS INSPECTED BY DULUTH JEEP, DULUTH MN. DULUTH JEEP KEPT THE REMOVED PARTS. RECALL #36 WAS ACCOMPLISHED 11/2014 BY DULUTH JEEP.
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- DUNLAP, IL
CHRYSLER RECALL # P54 REGARDING TOTALLY INTEGRATED POWER MODULE WAS APPLIED TO MY VEHICLE. IT TOTALLY SHUT OFF WHILE DRIVING ON 3 SEPARATE OCCASIONS PRIOR TO THE SO CALLED "FIX" VIA P54. MY VEHICLE SHUT DOWN WHILE DRIVING HOME LAST NITE. EACH TIME THE VEHICLE HAS SHUT DOWN, IT HAS HAPPENED WHILST BREAKING AND COMING TO AN INTERSECTION. THIS WAS THE SAME AS LAST NITE IN WHICH THE VEHICLE SHUT OFF WHILE I WAS CORNERING THROUGH AN INTERSECTION. BATTERY IS FINE, FUEL IS FULL, I CHANGE THE OIL EVERY 4,000 MILES OR LESS AND ROTATE THE TIRES EVERY 6,000 MILES. THIS TIPM IS A REAL PROBLEM. SHUTTING A VEHICLE DOWN WHILE MOTORING IS EXTREMELY DANGEROUS. I SINCERELY HOPE THE NHTSA TAKES ACTION ON THIS BEFORE LIVES ARE LOST. *TR
Source: NHTSA WEB SITE -
-
2011 JEEP GRAND CHEROKEE- BRIDGEPORT, WV
2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR TOTALLY INTEGRATED POWER MODULE RECALL NOTICE REPAIRS. *SMD THE CONSUMER STATED ON OR ABOUT NOVEMBER 3, 2014 THE VEHICLE WOULD NOT START. IT APPEARED THE VEHICLE WAS NOT GETTING ANY FUEL TO THE ENGINE. THE CONSUMER CALLED THE DEALER AND THEY STATED THE PROBLEM SOUNDED AS IF THE TOTALLY INTEGRATED POWER MODULE (TIPM) WAS MALFUNCTIONING. THE CONSUMER WAS FINALLY ABLE TO GET THE VEHICLE STARTED AND DROVE TO THE DEALER. AN INSPECTION REVEALED THE (TIPM) DID INDEED NEED TO BE REPLACED. THE CONSUMER WAS QUOTED A PRICE OF 41100. THE VEHICLE WAS REPAIRED. HOWEVER, ON SATURDAY NOVEMBER 8, 2014, THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE REPLACEMENT OF THE (TIPM). THE CONSUMER SENT IN RECALL # 14V530000. *JB
Source: CONSUMER LETTER -
2011 JEEP GRAND CHEROKEE- LEXINGTON, SC
A FRIEND TOLD ME THAT I HAD A HEADLIGHT OUT. MY DASH WAS NOT SHOWING THAT I HAD A LIGHT OUT AND I COULDN'T TELL WHEN I WAS DRIVING. I TOOK IT TO ADVANCE AUTO PARTS TO BUY A NEW HEADLIGHT. AT THAT TIME, THE HEADLIGHT WAS WORKING FINE. I TOOK IT TO A SHOP WHERE THEY TOLD ME THAT THEY WOULD HAVE TO TAKE THE FRONT OF THE CAR OFF IN ORDER TO REPLACE IT. THEY SAID THAT THE ISSUE WAS WITH THE BALLAST AND THAT THEY COULD NOT FIX IT.
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- PEMBERTON, NJ
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENTIRE DRIVE TRAIN NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE GEAR WAS IN DRIVE POSITION, BUT BEGAN TO REVERSE WHILE THE GEAR WAS STILL IN THE DRIVE POSITION. THE VEHICLE WAS CONSTANTLY STUCK IN ECO MODE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AND REPAIRED SEVERAL TIMES. THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JEEP GRAND CHEROKEE- RODCHESTER HILLS, MI
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHEN THE CONTACT STARTED THE VEHICLE, FLAMES APPEARED FROM THE ROOF ON THE DRIVER SIDE. IN ADDITION, THE INSTRUMENT CLUSTER LOST POWER. A FIRE AND A POLICE REPORT WERE FILED. THE FIREFIGHTERS SUSTAINED INJURIES WHILE EXTINGUISHING THE FIRE, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JEEP GRAND CHEROKEE- ARDMORE, PA
ENGINE SHUTS OFF WHILE DRIVING WITHOUT WARNING. THIS HAS OCCURRED TWICE WHILE DECELERATING ON THE HIGHWAY. DEALER CAN NOT IDENTIFY PROBLEM, NO OPEN RECALLS ON VEHICLE.
Source: NHTSA WEB SITE