2014 JEEP GRAND CHEROKEE Complaints

THE SEAT BELT DOES NOT RETRACT BACK INTO THE PLASTIC SEAT BELT GUIDE. THE PLASTIC GUIDE IS CRACKED FROM NORMAL USAGE OVER TIME. THE SEAT BELT WILL NOT LOCK UP TO HELP SAVE A PERSON'S LIFE IF THERE IS AN ACCIDENT. WITH THE SEAT BELT THE WAY IT IS, IT ACTS MORE LIKE A LAP RESTRAINT ON A CHILDREN'S AMUSEMENT PARK RIDE. IT IS ALARMING THAT THIS HAS NOT BEEN FIXED BY JEEP BASED ON HOW SERIOUS OF A SAFETY ISSUE THIS IS AND HOW MANY PEOPLE I HAVE TALKED TO HAVE THE SAME ISSUE WITH THEIR JEEP GRAND CHEROKEE. *TR

I WAS IN THE PASSENGER SEAT OF MY JEEP GRAND CHEROKEE, WE WERE TRAVELING ABOUT 40 MPH AND ALL OF THE SUDDEN WE HEARD A LOUD POP, AND MY HEAD FLEW FORWARD. MY HEADREST HAD POPPED OPEN!! WE WERE NOT IN A COLLISION, NOT AT A STOP, WE WERE DRIVING!! *TR

WHILE RIDING IN THE PASSENGER SEAT OF MY 2014 JEEP GRAND CHEROKEE TODAY, I FELT A HARD HIT TO THE BACK OF MY HEAD. THE HEADREST HAD JUST DEPLOYED. WE WERE TRAVELING AT APPROXIMATELY 30 MPH, ON A STATE ROUTE, WHEN IT HAPPENED. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE VEHICLE HAD RECEIVED AN OIL CHANGE, THERE WAS AN ABNORMAL OIL BURNING ODOR PRESENT. THE CONTACT BECAME AWARE OF OIL LEAKING UNDER THE HOOD AND IN CLOSE PROXIMITY TO THE INTAKE. THE VEHICLE WAS TAKEN TO ZUBEK CHRYSLER DODGE - TAWAS (492 M55, TAWAS CITY, MI 48763, (877) 591-0773) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OIL COOLER FILTER HOUSING FRACTURED AND CAUSED AN OIL LEAK. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

I WAS DRIVING AND THE PASSENGER HEADREST POPPED FORWARD AND WILL NOT RETURN BACK TO ITS NORMAL POSITION. I WAS DRIVING IN MOTION ON THE STREET OVER RAILROAD TRACKS WHEN THE HEADREST POPPED. *TR

THE HEADREST ON THE DRIVER SEAT POPPED OUT WHEN VEHICLE WAS UNOCCUPIED AS I WAS PUTTING GAS. *TR

I WAS ABOUT TO START DRIVING AND THE PASSENGER HEAD REST POPPED OPEN. MY HUSBAND LOOKED INTO THE MATTER AND HE FOUND THAT IT IS A COMMON OCCURRENCE FOR THE HEAD RESTS TO "POP" OPEN. THE SOUND IS VERY LOUD AND SCARED ME. I DON'T KNOW WHAT I WOULD HAVE DONE IF I HAD BEEN DRIVING OR IF MY CHILD WAS IN THE SEAT WHEN IT HAPPENED. IF IT IS SO COMMON, WHY HASN'T THIS BEEN RECALLED? UPON FURTHER INSPECTION, THE PLASTIC PIECE HOLDING THE THING TOGETHER BROKE. WE FOUND OUT THAT THIS IS COMMON AS WELL. THIS IS VERY DANGEROUS AND SHOULD BE ADDRESSED. *TR

OUR CAR WAS UNABLE TO START AND THOUGHT THE KEY FOB BATTERY WAS FAULTY. WHEN THE KEY FOB WAS REPLACED THE ELECTRONICS IN THE CAR WENT COMPLETELY HAYWIRE AND THE CARE WAS UNABLE TO MOVE OR START BUT THE RADIO WAS ON, THE WINDSHIELD WIPERS WERE ON. WE THEN TURNED THE CAR OFF AND WAITED FOR A TOW. THE CAR THEN STARTED AND WAS ABLE TO BE DROVE FOR SEVERAL MILES. LATER IN THE DAY THE CAR AGAIN WOULD NOT START OR ABLE TO BE OPENED. THE CAR WAS TOWED AND THE DEALERSHIP STATED THE SHIFTER WAS FAULTY. THEY HAVE NOW REPLACED THE SHIFTER TWICE. THE FIRST TIME THE SHIFTER WAS REPLACED THE MECHANIC BROUGHT IT TO ME AND THEY WERE UNABLE TO GET IT OUT OF DRIVE AT THE DEALERSHIP. THEY IMMEDIATELY TOOK IT BACK TO REPAIR IT AGAIN. THEY REPLACED THE SHIFTER AGAIN. I DROVE THE CAR HOME AND THEN STARTED THE CAR WITH THE REMOTE START, GOT IN THE CARE AND RECEIVED THE MESSAGE THAT THE SHIFTER NEEDED TO BE SERVICED. I IMMEDIATELY RETURNED THE CAR TO THE DEALER. *TR

ROCKER ARM ISSUE ON THE 3.6L ENGINE SEEM TO BE A FABRICATION PROBLEM THAT THE COMPANY WILL ONLY FIX IF ONE OF THOSE BRAKE DURING THE WARRANTY. AFTER THAT YOU'RE ON TOUR OWN. IT IS UNFAIR THAT THE COMPANY KNOWING THAT THE ENGINE HAVE AN ISSUE WILL NOT RECALL IT AND HAVE IT FIX. THE BEARING FAILS AND THE ENGINE START MAKING A KNOCKING SOUND CREATING ALL SORT OF FAILING CODES ON THE PCM. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE DRIVER'S FRONTAL HEAD REST DEPLOYED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO METROPLEX CHRYSLER DODGE JEEP RAM FIAT (2800 W. MOCKINGBIRD LN, DALLAS, TX 75285) WHERE HE WAS PROVIDED AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.