2015 JEEP GRAND CHEROKEE Complaints

HEADLIGHT ILLUMINATION AT NIGHT IS TERRIBLE. IF ON A HIGHWAY WITH NO ADDITIONAL LIGHTING YOUR VISIBILITY IS DANGEROUSLY LOW EVEN WHEN USING THE HIGH BEAMS AND FOG LIGHTS. IF INCLEMENT WEATHER LIKE RAINING, MAKE VISIBILITY EVEN WORSE. A RECALL AND UPGRADE TO THE HEADLIGHTS SHOULD BE ISSUED.

ACTIVE HEAD REST ON THE DRIVERS SEAT HAS DEPLOYED. PLASTIC RETAINERS APPEAR BROKEN INSIDE THE HEADREST. THIS HAPPENED WHILE THE VEHICLE WAS PARKED. THE VEHICLE HAS NOT HAD A COLLISION.

DRIVING ON A MAJOR HIGHWAY ONE MORNING ON WAY TO WORK AND HEARD AN EXTREMELY LOUD "POP". LOOKED BACK AND THE LEATHER HEADREST HAD COMPLETELY UNLOADED LIKE AN AIRBAG AND DEPLOYED. LUCKILY IT DID NOT STRIKE MY HEAD AND CAUSE ME TO SWERVE AND CAUSE AN ACCIDENT. THE PLASTIC PIECE THAT HOLDS THE MECHANISM IN PLACE SNAPPED. NO ACCIDENT TO CAUSE THIS OR ANYTHING. CLEARLY THE PART IS DEFECTIVE. THIS NEEDS TO BE RECALLED IMMEDIATELY.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S MOTHER-IN-LAW WAS DRIVING 55 MPH, THE HEADREST SPRANG FORWARD AND STRUCK THE BACK OF THE DRIVER'S HEAD. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,218.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S WIFE WAS DRIVING 65 MPH, SHE HEARD AN ABNORMAL NOISE AND THE SUN ROOF WINDOW SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO SUNLAND PARK CHRYSLER JEEP DODGE RAM (LOCATED AT 950 CROCKETT ST, EL PASO, TX 79922, (915) 228-2005), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 37,000.

I WAS DRIVING COMING TO A STOP LIGHT GOING ABOUT 20MPH AND I HEARD A LOUD BANG LIKE A GUNSHOT AND GOT HIT IN THE BACK OF THE HEAD BY MY HEADREST. LUCKILY I WAS NOT HURT BUT IT DID SCARE THE LIVING DAYLIGHTS OUT OF ME. THANKFULLY IF I WAS NOT ON THE HIGHWAY WHEN IT HAPPENED I COULD OF SWERVED AND GOTTEN INTO A SERIOUS ACCIDENT.

WHILE DRIVING IN STOP AND GO TRAFFIC I WAS STOPPED WITH MY FOOT IN THE BRAKE PEDAL THE ENGINE STARTED REVVING INTO HIGH RPMS THE CAR STATED SURGING AND THE BRAKES WOULDN'T STOP THE CAR. I REAR ENDED THE VEHICLE IN FRONT OF ME. *JS

TWICE I HAVE BEEN DRIVING AND THE VECHILE SHUTS DOWN ON ME ONCE IN THE MIDDLE OF A BUSY ROAD AND I CAN'T PUT THE CAR IN NEUTRAL, I CAN'T PUT FLASHERS ON, NOTHING WILL WORK. IT TOOK 2 HOURS AND MAGICALLY EVERYTHING CAME BACK ON WITH A CHECK ENGINE LIGHT. WE WENT TO THE DEALER THEY HAD IT FOR A WEEK SAID THE SHIFTER MODULE NEEDED TO REPLACED AND THE BATTERY , $2000 LATER WE TAKE IT HOME AND SAME THING HAPPENS AGAIN. NOW IT'S A DIFFERENT MODULE THAT NEEDS TO REPLACED. TAKE IT HOME AND IT HAPPENS A THIRD TIME. THEY BASICALLY SAY THEY DON'T KNOW AND THEY CAN'T DUPLICATE TBE PROBLEM. WE TAKE IT HOME AND EVERYTHING WORKS FOR 3 MONTHS UNTIL TODAY WHEN THE WHOLE PROBLEM REPORTS ITSELF WHILE I'M DRIVING. IT'S BEEN 5 HOURS AND I STILL CAN'T GET THE CAR TO EVEN TURN A LIGHT ON. IT'S COMPLETELY UNSAFE THE WAY IT JUST TURNS OFF IN THE MIDDLE OF DRIVING I AM TERRIFIED TO KEEP DRIVING IT. AND I'M TIRED OF PAYING MONEY FOR A PROBLEM NO ONE CAN SOLVE. THIS SEEMS LIKE IT HAPPENS TO OTHERS AND SHOULD BE A RECALL. I CAN'T BELIEVE NOTHING CAN BE FIXED. IT'S COMPLETELY UNSAFE AND UNRELIABLE.

APPROXIMATELY 1:00 PM ON 6/9/2019 WHILE DRIVING ON HIGHWAY 5 IN NORTHERN CALIFORNIA THE PASSENGER HEADREST EXPLODED OPEN HITTING MY DAUGHTER IN THE HEAD AND NECK WHO ALSO HAPPENS TO BE 31 WEEKS PREGNANT

DRIVING DOWN THE INTERSTATE WHEN SUDDENLY THE DRIVER'S SIDE ACTIVE HEAD RESTRAINT DEPLOYED AND THE HEADREST SHOT FORWARD TOWARDS THE BACK OF MY HEAD. LUCKILY, I WAS SEATED FORWARD, LOOKING IN MY MIRRORS TO CHANGE LANES SO IT DID NOT HIT MY HEAD. TAKEN TO THE JEEP DEALERSHIP AND THEY STATED THAT THE PLASTIC CLIPS INSIDE THE HEADREST SEEMED TO HAVE BROKEN AND CAUSED THE HEADREST TO DEPLOY UNEXPECTEDLY.