2015 JEEP GRAND CHEROKEE Complaints

EMISSION CHECK ENGINE LIGHT FOR SMALL EVAPORATION EMISSION SYSTEM LEAK P0456 FAULT CODE. ALSO, FUEL TANK WONT FILL WITH FUEL AT HIGHER NOZZLE FLOW RATES... POSSIBLY DUE TO TANK CHECK VALVE. THE CHECK ENGINE LIGHT WILL DISQUALIFY THE EMISSION TEST FOR THE VEHICLE AND PREVENT OBTAINING A LICENCE PLATE RENEWAL. THE CHECK VALVE WILL ONLY ALLOW A SLOW FILL USING A MANUAL GRASP OF THE NOZZLE LEVER TO RESTRICT THE FLOW TO THE SMALLEST AMOUNT POSSIBLE. THIS APPEARS TO BE A COMMON PROBLEM AND NEEDS A RECALL THE REFILL IS OF COURSE, IS DONE IN PARK, AT A GAS STATION. THE CHECK ENGINE LIGHT OCCURS AT STARTUP.

AIR CONDITIONING MESSED UP SO WE TOOK IT IN. WAS TOLD IT IS THE EVAPORATOR COIL NEEDS TO BE REPLACED. THE PART IS ON NATIONAL BACK ORDER WHICH SOUNDS TO ME LIKE THIS IS AN ISSUE A LOT OF JEEP OWNERS ARE DEALING WITH. THE AIR CONDITIONING BLOWS HOT AIR AND MAKES A SOUND LIKE IT IS CUTTING OFF AND THEN BACK ON. IT HAPPENS WHETHER WE ARE PARKED OR IN MOTION. WE HAVE LESS THAN 30,000 MILES ON OUR CAR TOO SO THIS SEEMS LIKE IT'S JUST A PROBLEM THAT IS HAPPENING WITH THIS PARTICULAR VEHICLE.

VEHICLE JUMPS FROM D (DRIVE) TO I WITHOUT WARNING AND HAS TO BE PLACED BACK TO DRIVE. VEHICLE IS IN MOTION WHEN THIS HAPPENS, MOSTLY CITY, BUT HAS HAPPENED ON HIGHWAY.

NOTE: I ENTERED AN ERRONEOUS VIN NUMBER ON MY COMPLAINT A FEW MINUTES AGO. MY DESCRIPTION OF THE PROBLEM WAS LISTED ON THAT COMPLAINT.

DRIVING MY GRAND CHEROKEE ON I-40 WITH CRUISE CONTROL SET TO 75, I ENTERED A CONSTRUCTION ZONE AND APPLIED THE BRAKES TO SLOW DOWN. INSTEAD OF SLOWING DOWN, THE CAR ACCELERATED UP TO ABOUT 90 MPH. I WAS SPEEDING IN AND OUT OF TRAFFIC LIKE A MAD PERSON AND, LUCKILY, I MANAGED TO KEEP MY WIFE AND I ALIVE. THEN THE BRAKES WERE ON THE FLOOR, I COULD NOT DISCONNECT THE CRUISE CONTROL, COULD NOT SHIFT OUT OF GEAR AND COULD NOT TURN THE CAR OFF. AFTER A PERIOD OF TIME, WE BEGAN A SLIGHT INCLINE AND THE CAR SLOWED. THEN I HAD CONTROL FOR A SHORT TIME WHEN THE POWER STEERING WENT OUT; IT CAME BACK ON AFTER ABOUT A MINUTE. WE WERE TOWED TO THE NEAREST DEALER (70 MILES) AND THE CAR REMAINED THERE IN ORDER FOR CHRYSLER TO SEND A TEAM TO INVESTIGATE. AFTER 4 WEEKS CHRYSLER INFORMED ME THAT THERE WAS NO PROBLEM. TELL THE TRUTH, I COMPETELY EXPECTED THEM TO NOT TAKE BLAME FOR THIS. THIS WAS THE MOST FRIGHTENING THING THAT HAS EVER HAPPENED TO ME - I THOUGHT FOR SURE THAT WE WOULD BE KILLED - WEAVING IN AND OUT OF DIESEL TRUCKS AND CONSTRUCTION ZONE. I TOOK OUT BARRIERS AND TRAFFIC CONES IN MY EFFORT TO SAVE US. I HAD SERIOUS CONCERNS ABOUT OPERATING THIS VEHICLE AGAIN BUT MY THOUGHT IS THAT CHRYSLER PROBABLY FIXED THE PROBLEM WITHOUT TAKING RESPONSIBILITY FOR IT. I DID DISCOVER THAT THERE IS SOMETHING YOU CAN DO IF YOU ARE IN THIS PREDICAMENT AND I WISH I HAD KNOWN ABOUT IT BEFORE. IF YOU HOLD IN ON THE START BUTTON FOR A FEW SECONDS, THE CAR WILL TURN OFF. I HAD HELD IN ON THE START BUTTON BUT, EVIDENTLY, NOT FOR LONG ENOUGH. I HOPE THAT THIS MESSAGE CAN GET OUT TO OTHER JEEP OWNERS AND THAT THIS ACTION COULD SAVE LIVES.

THE INCIDENT OCCURRED ON OR ABOUT THURSDAY, APRIL 10TH 2019 AT 12:10AM. IT INVOLVES THE BRAKES OF THE VEHICLE NOT BEING ABLE TO STOP THE VEHICLE AT LOW SPEEDS. THE ENTIRE INCIDENT WAS CAPTURED ON A HIGH-QUALITY FRONT-FACING DASHBOARD CAMERA WITH AUDIO, VIDEO, AND GPS. THERE WERE NO INJURIES. DESCRIPTION OF THE INCIDENT IS AS FOLLOWS: WHILE I WAS ON THE INTERSTATE 10 WEST FREEWAY IN REDLANDS, CA, I MANEUVERED TO THE MOST RIGHT LANE ON THE HIGHWAY IN PREPARATION TO APPROACH AN EXIT LESS THAN 1 MILE AWAY (UNIVERSITY AVE.) DUE TO LANE CLOSURES (LEFT LANES) AT THE TIME I WAS ON THE FREEWAY, TRAFFIC WAS BUMPER-TO-BUMPER AND VERY LOW SPEED. WHILE IN THE MOST RIGHT LANE AND STILL AT VERY LOW SPEED, I ENGAGED THE ADAPTIVE CRUISE CONTROL FEATURE ON THE VEHICLE. WITHIN AROUND 5 SECONDS OF ENGAGING THE ADAPTIVE CRUISE CONTROL, THE VEHICLE SLOWED DOWN TO A STOP BECAUSE OF THE VEHICLE IN FRONT OF MINE HAD STOPPED. AT THAT POINT, THE CRUISE CONTROL FEATURE SELF-DISENGAGED AS NORMAL. ONLY A FEW SECONDS LATER, THE VEHICLE POSSIBLY ABNORMALLY VIBRATED. AS THE VEHICLE CONTINUED TO CREEP FORWARD IN TRAFFIC AS NORMAL, I APPLIED THE BRAKES TO STOP, BUT THE VEHICLE WOULD NOT STOP OR SLOW DOWN. AS I NEARLY APPROACHED COLLIDING WITH THE VEHICLE AHEAD OF ME, I ENGAGED THE PARKING/EMERGENCY BRAKE WITH MY FOOT, AND THAT DID NOT SEEM TO SLOW OR STOP THE VEHICLE EITHER. A SECOND ATTEMPT TO ENGAGE THE PARKING BRAKE DID NOTHING AS WELL. WITHIN A FEW SECONDS, THE CAR ALMOST SLOWED TO A STOP DUE TO ROLLING FRICTION AND A SLIGHT UPHILL GRADE IN THAT PORTION OF THE FREEWAY. I PLACED THE VEHICLE IN PARK AT THIS TIME AND RESTARTED THE CAR. AFTER RESTARTING, I WAS ABLE TO DRIVE AND BRAKE PROPERLY THE REST OF MY SHORT JOURNEY HOME. THIS ENTIRE EPISODE IS CAPTURED ON MY DASHBOARD CAMERA, AND IT SEEMS OTHERS ON THE INTERNET HAVE COMPLAINED ABOUT THIS ISSUE AS WELL.

THE VEHICLE WAS BEING PARKED AND FROM SHIFTING FROM DRIVE TO REVERSE THE VEHICLE TURNED OFF AND WOULD NOT START AGAIN FOR A FEW MINUTES. THE VEHICLE SHOWED THE SERVICE KEYLESS SYSTEM AND THE CHECK ENGINE LIGHT THEN APPEARED.

WHEN DRIVING FOR ABOUT 20MN AFTER SLOWING DOWN TO GO THREW TOWN AND COMING TO A STOP. I WILL START DRIVING AGAIN AND. TRYING TO GET UP TO SPEED MY JEEP WILL NOT SHIFT GEARS. I HAVE BEEN IN NEUTRAL FOR SEVERAL MINUTES BEFORE IT SHIFTS. THIS HAS HAPPENED SEVERAL TIMES. IT HAS ALSO HARD SHIFTED, AND HAS HAD SURGED OF POWER WHERE IT LUNGES A HEAD.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING, THE PLASTIC BRACKET ON THE HEADREST FRACTURED AND CAUSED THE HEADREST TO MOVE FORWARD WITH EXTREME FORCE. AS A RESULT, THE HEADREST STRUCK THE PASSENGER. THERE WAS NO INJURY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 47,000.

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEFECTIVE AUTOMATIC HEADLIGHT FEATURE. *LD THE CONSUMER STATED THERE WAS ALSO A MALFUNCTION WITH THE KEYFOB. *TR