2014 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADREST AIR BAG DEPLOYED WITHOUT IMPACT OR COLLISION. THERE WAS NO WARNING. THE CONTACT REGAINED CONTROL OF THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROADWAY. THE HEADREST FAILED TO RECONNECT. ELKGROVE FORD (9645 AUTO CENTER DR, ELK GROVE, CA 95757, (916) 249-1630) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO LASHER AUTO GROUP (8585 LAGUNA GROVE DR, ELK GROVE, CA 95757, (916) 392-1400). THE CONTACT REACHED OUT LASHER AUTO GROUP AND WAS INFORMED TO HAVE THE VEHICLE TAKEN IN TO THE DEALER TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 124,750.*DT*JB

SERVICE AIRBAG SYSTEM WARNING LIGHT CAME ON INDICATING POSSIBLE PROBLEM. ONLINE SEARCH REVEALS THERE WAS A RECALL FOR 2014 TO 2015 MODELS, BUT MY VIN IS SHOWING NO OPEN RECALL. *TR

THE HEAD REST ON THE DRIVERS SIDE OF MY 2014 JEEP GRAND CHEROKEE DEPLOYED ON ITS OWN WHEN THE VEHICLE WAS PARKED. MY JEEP HAS NEVER BEEN IN AN ACCIDENT. THE HEAD REST IS PROTRUDING SO MUCH THAT IT HURTS MY NECK WHEN I DRIVE. *TR

THE RIGHT FRONT SEAT BELT WILL NOT RETRACT PROPERLY. THE THICK PLASTIC GUIDE IN DOOR PILLAR IS CRACKED AND PINCHES AGAINST SEAT BELT. IT IS A SAFER ISSUE BECAUSE THERE IT CAUSE TOO MUCH SLACK AGAINST USER'S CHEST. *TR

THE VEHICLE WAS IN MOTION ON A HIGHWAY. PASSENGER SIDE HEADREST SPONTANEOUSLY POPPED OPEN. *TR

DRIVER SIDE SEAT BELT WILL NOT RETRACT RENDERING IT USELESS IN THE EVENT OF A COLLISION. ONLY 23,000 MILES ON THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE HAD NOTICED OIL LEAKING FROM HER VEHICLE; SHE COULD ALSO SMELL AN OIL ODOR WHILE BOTH IN AND EXITING THE VEHICLE. THE CONTACT ALSO STATED THAT SHE COULD SEE SMOKE EMITTING FROM THE HOOD OF THE VEHICLE WHEN AT A COMPLETE STOP. UPON INSPECTION, THE CONTACT STATED THAT THE OIL LEAK WAS CAUSED BY A CRACKED OIL FILTER HOUSING. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 72,000

HEADREST DEPLOYED DUE TO FAILURE OF THE PLASTIC RETAINER. THE VEHICLE WAS PARKED, THIS IS THE SECOND HEADREST TO DEPLOY, THE PASSENGER SIDE HEADREST DEPLOYED A FEW MONTHS AGO, THE VEHICLE WAS NOT INVOLVED A CRASH OR ANY CONTACT. I SAVED THE SMALL PIECES OF PLASTIC THAT CRUMBLED .

VEHICLE WAS STATIONARY AND IDLING IN THE PARK POSITION, WENT TO SHIFT TO REVERSE AND IT WOULD AUTOMATICALLY SHIFT INTO NEUTRAL AND THE CHECK ENGINE LIGHT CAME ON IMMEDIATELY AFTER. ATTEMPTED TO SHIFT BACK INTO REVERSE AND IT WOULD ONCE AGAIN SHIFT INTO NEUTRAL. TURNED VEHICLE OFF AND BACK ON AND WAS ABLE TO SHIFT INTO REVERSE FINE HOWEVER THE CHECK ENGINE LIGHT REMAINED ON. PRIOR TO THIS EVENT HAPPENING THERE HAD BEEN A JERKING AND PULLING FEELING IN THE TRANSMISSION WHEN THE VEHICLE WOULD SHIFT GEARS AS IT ACCELERATED ON CITY STREETS AS WELL AS ON THE HIGHWAY. VEHICLE WAS TAKEN TO THE DEALERSHIP TO GET INSPECTED AND WAS DIAGNOSED WITH THE TCM CODES P1D92 AND P1DA8. WAS ADVICED TO HAVE THE VALVE BODY REPLACED OR POSSIBLY EVEN THE TRANSMISSION. THE JERKING AND PULLING FEELING IS STILL CURRENT.

TRANSMISSION SHIFTS GEARS IRRATICALLY BUT NOT ALL THE TIME. IT CAN BE A DELAYED SHIFT AS I'M ACCELERATING OR ROUGH FEELING SHIFT AS THE TRANSMISSION AUTOMATICALLY MOVES THROUGH THE GEARS. OCCURS AT VARIOUS LOW END SPEEDS (E.G. 0 - 40 / 50 MPH)