2011 JEEP GRAND CHEROKEE Complaints

THE VEHICLE WAS PUT IN THE SHOP FOR THREE RECALLS AND WHEN I PICKED IT UP THE VEHICLE WAS STILL IN THE SHOPS PICK UP BAY AND WOULD NOT START. THEY KEPT THE VEHICLE FOR ONE WEEK AND COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS PICKED UP ON JUNE 29, 2015, AND IT STARTED. ON JULY 6, 2015, THE VEHICLE STARTED TO DO THE SAME THING IT DID NOT START. I CALLED CHRYSLER THE OPERATOR SAID THAT I HAD TO HAVE IT TOWED TO THE SHOP OURISMAN CHRYSLER DODGE AND TO HAVE THEM LOOK AT THE VEHICLE. I STARTED THE SAME TICKET THAT I HAD BEFORE. THE VEHICLE DID NOT HAVE THIS PROBLEM UNTIL I HAD THE RECALLS DONE. I HAVE TO HAVE THE VEHICLE TOWED INTO THE SHOP.

THE VEHICLE WAS PUT IN THE SHOP FOR THREE RECALLS AND WHEN I PICKED IT UP THE VEHICLE WAS STILL IN THE SHOPS PICK UP BAY AND WOULD NOT START. THEY KEPT THE VEHICLE FOR ONE WEEK AND COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS PICKED UP ON JUNE 29, 2015, AND IT STARTED. ON JULY 6, 2015, THE VEHICLE STARTED TO DO THE SAME THING IT DID START. I CALLED CHRYSLER THE OPERATOR SAID THAT I HAD TO HAVE IT TOWED TO THE SHOP OURISMAN CHRYSLER DODGE AND TO HAVE THEM LOOK AT THE VEHICLE. I STARTED THE SAME TICKET THAT I HAD BEFORE. THE VEHICLE DID NOT HAVE THIS PROBLEM UNTIL I HAD THE RECALLS DONE.

I HAVE A JEEP GRAND CHEROKEE 2011, WITH 58K MILES, AND MY "SER 4 WD" AND TRACTION CONTROL LIGHTS ARE ON. WHAT COULD BE THE CAUSE OF THIS? THE TRUCK SHUT OFF WHILE I WAS DRIVING. THE DEALERS TOLD ME WHEN THEY CHECKED IT THEY FIND NOTHING WRONG AND MAYBE THE SPARK PLUGS NEEDED TO BE CHANGE. MY BACK UP CAMERA WORKS SOMETIMES. WHEN I ASKED WHY IS THIS HAPPENING THEY TOLD ME MAYBE THE CIRCUIT BOARD MAY BE BAD. MY HEAD LIGHTS KEEPS GOING OUT EVER 3 MONTHS, WHEN I ASKED THEY TOLD ME THERE IS NOTHING WRONG WITH THE LIGHTS, I MAY NEED TO CHANGED THE BULBS TO CHRYSLER BULBS. WHAT IS GOING ON WITH CHRYSLER VEHICLES AND WHY EVERY TIME YOU GO TO THE DEALER WITH A KNOWN PROBLEM, THEY CHARGE YOU A DIAGNOSTIC FEE OF $125.00?

3 OCCURRENCES: 1ST ) OCT 2014 - WHILE MAKING A RIGHT TURN, MY CAR DIED IN THE MIDDLE OF THE TURN, LOST ALL POWER STEERING AND POWER BRAKES AND CAME CLOSE TO HITTING ANOTHER VEHICLE. 2ND) MARCH 2015 - WHILE MAKING A LEFT HAND TURN, AND GOING ABOUT 30 MILES/HOUR, MY CAR DIED WHILE IN THE MIDDLE OF THE TURN AND LOST ALL POWER STEERING AND POWER BRAKES. 3RD) JUNE 2015 - WHILE COMING TO A QUICK STOP MY CAR DIED AND LOST ALL POWER STEERING AND POWER BRAKES. UPDATED 09/15/15*LJ UPDATED 10/30/2017*CN

VEHICLE STALLED, WILL NOT START FROM TIME TO TIME, I NOTICE SEVERAL COMPLAINANTS ONLINE ON THE SAME. THE COMPLAINANTS HAD TAKEN VEHICLE IN FOR REPAIR ADD MET WITH NEGATIVE RESULTS EACH TIME THE CONSISTENT FIX WAS FUEL PUMP & FUEL RELAY BUT THIS DID NOT REPAIR VEHICLE THESE WERE DEALER FIXES.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V115000 (EQUIPMENT, TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/19/15*CN UPDATED 10/23/2017*CN

A TRACTOR-TRAILER LABELLED WITH ENTERPRISE RENT A CAR SIGNAGE WITH ONE SIGN ON THE DOOR LABELLED B UNIT HOME DELIVERY PARKED ILLEGALLY AT LUCAS AND 13TH ST WAS BLOCKING BOTH GARAGE OPENINGS FOR MY BUILDING, THE BOGEN. THE DRIVER COULD EASILY HAVE PULLED UP BUT WAS OBVIOUSLY TOO LAZY. APPARENTLY THE DRIVER HAD REMAINED IN THE VEHICLE THE ENTIRE TIME BUT WAS TOO DISTRACTED TO NOTICE THAT HE WAS IN THE WAY. WHEN THE LUMPER CAME OUT WITH HIS DOLLY. INSTEAD OF INSTRUCTING THE DRIVER TO MOVE OUT OF THE WAY, HE CALMLY PUT AWAY HIS DOLLY AND TOLD ME TO GET BACK INTO MY CAR AS THEY WOULD BE LEAVING IN A MOMENT. WHEN I ASKED HIM THE NAME OF THE COMPANY, HE REFUSED TO ANSWER. I THEN NOTICED THE VEHICLE HAD NO REAR TAG (LICENSE OR DOT NUMBER) AT ALL. AS I FOLLOWED THE TRUCK AROUND THE CORNER SO THAT I COULD FINALLY GET ONTO TUCKER, I SAW THE THE DRIVER IN HIS MIRROR, LAUGHING. I FIND NOTHING FUNNY ABOUT SUCH IRRESPONSIBLE BEHAVIOR AND SUSPECT THAT THIS COMPANY HAS NO REAR IDENTIFICATION SO THAT THEY CANNOT BE IDENTIFIED IF THEY CAUSE DAMAGE OR DO OTHER RECKLEESS THINGS.

ON OR ABOUT APRIL 20, 2015 I HAD JUST DRIVEN MY JEEP ABOUT 20 MILES TO GET GROCERIES CAME HOME UNLOADED AND WENT BACK TO START JEEP TO GO PICK UP GRAND DAUGHTER AT SCHOOL AND THE JEEP WOULD NOT START. IT WOULD CRANK FOR ABOUT 30 SECONDS AND THEN STOP. TRIED TO START 5 OR 6 TIMES. TOOK MY TRUCK TO GET GRAND DAUGHTER. CALLED CHRYSLER AND THEY SENT DEALER TO GET JEEP. ABOUT AN HOUR LATER JEEP STARTED THEN BUT THEY TOOK IT TO CHECK IT OUT. AFTER 5 DAYS THEY TOLD ME I NEED A NEW BATTERY. THEY WANTED $355.31 FOR NEW BATTERY. TOOK JEEP TO 2 PARTS STORES AND THEY CHECKED THE BATTERY AND SAID IT WAS STRONGER THAN WHAT WAS POSTED ON BATTERY. ON MAY 7, 2015 I WAS OUT AT STORE AND JEEP WOULD NOT START. TRIED ABOUT 6 OR 7 TIMES AND THEN IT STARTED WITHOUT MY FOOT ON BRAKE BUT WOULD NOT GO INTO GEAR. RESTARTED AND WAS FINE. CALLED DEALER AND TOOK BACK ON MAY 8, 2015. DEALER KEPT JEEP OVER NIGHT AND TOLD ME I NEEDED A NEW BATTERY. BOUGHT A NEW BATTERY THROUGH MY SON IN LAWS SHOP COST ME $122.14. THE DEALER CHARGED ME $90.00 FOR THE TEST. SO I AM OUT OF $212.14 AS OF NOW. TODAY JUNE 13,2015 I WENT TO START MY JEEP AND IT WOULD NOT START. SAME AS BOTH TIMES BEFORE. I KNOW THE PROBLEM IS WITH THE TIPM AND NO TEST WILL SHOW THAT THERE IS A PROBLEM WITH IT. CALLED JEEP HOT LINE AND THEY SAID THERE IS NO RECALL ON THIS AND NO REPORTS. TO TAKE IT TO THE DEALER AND HAVE THEM TEST IT AGAIN THAT THEY COULD NOT HELP ME WITH THIS PROBLEM BECAUSE MY JEEP WAS OUT OF FACTORY WARRANTY. I ONLY HAVE 32989 MILES ON MY JEEP. IT ONLY HAD 32627 ON THE SECOND VISIT TO DEALER. I HAVE EXTENDED WARRANTY ON THE JEEP BUT THEY CHARGE $50.00 IF THE TEST DON'T SHOW UP A PROBLEM. SO I AM BETWEEN A ROCK AND A HARD PLACE. WHERE DO I GO FROM HERE. I KNOW THERE ARE A LOT OF REPORTS ON HERE ABOUT THE SAME PROBLEM I AM HAVING. THANK YOU FOR YOUR TIME. *TR

I STARTED THE CAR UP ON OUR DRIVEWAY, PUT IT IN REVERSE, AND TRIED TO TURN THE CAR TO GO ONTO THE ROADWAY, BUT THERE WAS NO STEERING. I HEARD A SMALL PFFTT SOUND AS I STARTED THE CAR, AND HAVE NEVER HEARD THAT SOUND BEFORE. THERE IS NO SIGN OF ANY FLUIDS UNDER THE CAR.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED. THE CONTACT NOTIFIED THE DEALER ABOUT THE INCIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN SEPTEMBER OF 2014, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V53000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,200.