2015 JEEP GRAND CHEROKEE Complaints

ON 12/11/17 MY VEHICLE WAS VANDALIZED. THE TIRES AND RIMS WERE STOLEN AND THE BACK WINDOW WAS BUSTED. HOWEVER ONCE HAVING MY JEEP FIXED AT THE COLLISION CENTER THE HEATED SEATS ARE NOT WORKING PROPERLY. MY 2015 JEEP GRAND CHEROKEE HAS HEATED LEATHER SEATS, HOWEVER LATELY WHEN TURNED ON THEY BARELY GET WARM. IT ALSO HAS THE HEATED STEERING WHEEL WHICH IS FINE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN PARK, THE GEAR SHIFTER INDEPENDENTLY MOVED OUT OF GEAR AND ROLLED FORWARD. THE CONTACT HAD TO APPLY THE BRAKE PEDAL. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED TO DETERMINE IF A SOLUTION COULD BE PROVIDED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR

MY JEEP SHIFTS ROUGH WHILE INCREASING SPEED. IT JERKS AND HESITATES WHEN SHIFTING GEARS. ALSO THE GEAR SHIFTER MOVES VERY EASILY TO OTHER GEARS I.E. N, R, D WHILE DRIVING OR EVEN PARKED.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE STATIONARY AND DRIVING VARIOUS LOW SPEEDS, THE POWER STEERING MADE A HIGH PITCHED WHISTLING NOISE WHEN TURNED LEFT OR RIGHT. ED VOYLES CHRYSLER DODGE JEEP RAM IN MARIETTA, GEORGIA WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NORMAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 24,000.

I'VE REACHED OUT SEVERAL TIMES FOR THE LAST 2 YEARS WITH MY TRANSMISSION ISSUES WITH MY JEEP. I WAS TOLD FOR THE MAJORITY OF THE 2 YEARS THAT NOTHING COULD BE DONE TO FIX IT OR THAT IT WAS JUST THE WAY THE CAR DRIVES. AFTER GETTING CHRYSLER/JEEP INVOLVED AT THE DEALERSHIP AND HAVING A CASE MANAGER WHO WAS ABSOLUTELY USELESS, SOMEHOW AFTER 2 YEARS THEY MAGICALLY REALIZED THERE WAS SOMETHING WRONG WITH THE TRANSMISSION. THEY HAD THE CAR FOR OVER A WEEK AND WHEN I GOT IT BACK, IT WAS ABOUT 50% BETTER. I ASSUMED THAT WAS AS GOOD AS IT GETS SINCE JEEP DOESN'T REALLY FIX ANYTHING. AS OF THE LAST WEEK OR SO THE CAR IS NOW WORSE THAN WHEN I TOOK IT IN. IT HARD SHIFTS FROM FIRST TO SECOND GEAR THEN IT HARD SHIFTS DOWN FROM 3RD TO 2ND WHEN STOPPED AND THEN STUTTERS FORWARD. THE SHIFTING IS ERRATIC AND WHEN STOPPING AND THEN NEEDING TO ACCELERATE THE CAR JUST HESITATES LIKE IT DOESN'T KNOW WHAT TO DO. WHICH HAS CAUSED ME TO ALMOST GET HIT BY ANOTHER CAR SEVERAL TIMES. IT IS A LIABILITY NOT ONLY TO MYSELF BUT TO OTHER PEOPLE. IT HESITATES ON THE INTERSTATE WHEN ACCELERATING AND LEFT ME IN A SITUATION WHERE I WAS STUCK BETWEEN TWO SEMI TRUCKS AND THE CAR BASICALLY STALLED OUT. IT SHOULD NOT BE DRIVEN OR ON THE ROAD. IM GOING TO BE KILLED IN THE CAR. I DO NOT TRUST THAT JEEP KNOWS HOW TO FIX THE CAR OR EVEN HAS A FIX FOR THE ISSUE AT THIS POINT. IVE DONE RESEARCH AND IT SEEMS THAT ITS A KNOWN ISSUE WITH THE 2015 TRANSMISSIONS. I HAVE GIVEN JEEP SEVERAL CHANCES TO MAKE THE SITUATION RIGHT AND NOW I;M DONE DEALING WITH IT. NOW ITS A MATTER OF HOW MUCH VALUE JEEP PUTS ON A HUMAN LIFE. HOW MANY MORE LAWSUITS WILL JEEP HAVE BECAUSE OF THIS VEHICLE BEFORE SOMETHING IS DONE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SHIFTER INDEPENDENTLY SHIFTED OUT OF PARK AND RESULTED IN A REAR END COLLISION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS PREVIOUSLY TAKEN TO FOLSOM LAKE CHRYSLER DODGE JEEP RAM (12545 FOLSOM BLVD, FOLSOM, CA) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). SINCE THE REPAIR, THE CONTACT HAD NOT SEEN A DIFFERENCE IN THE PERFORMANCE OF THE SHIFTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED, BUT WAS NOT DESTROYED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FLUID LEAKED OUT APPROXIMATELY EVERY 500 MILES. THE VEHICLE WAS TAKEN TO SAITTA TRUDEAU CHRYSLER JEEP DODGE IN PAHRUMP, NEVADA WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FLUID HAD EVAPORATED. THE DEALER STATED THAT THERE WAS NO REPAIR FOR THE FAILURE AND THAT THE CONTACT WOULD HAVE TO BRING IN THE VEHICLE TO HAVE THE POWER STEERING FLUID REPLACED OR "TOPPED OFF" WHEN NECESSARY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

2015 JEEP GRAND CHEROKEE. CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED THE VEHICLE HAD TRANSMISSION RELATED DEFECTS THAT COULD CAUSE TEMPORARY LOSS OF CONTROL. UPDATED 11/22/2017*JS *JS

ABOUT 10 MILES INTO MY TRIP, ON INTERSTATE 81 ON STRAIGHT ROADWAY, DRY PAVEMENT; SPEED 63 MILES PER HOUR; MY VEHICLE BEGAN TO LOOSE POWER AND MY SPEED WAS DECREASING. I PULLED TO THE SIDE OF THE ROAD AND MY VEHICLE WENT BLACK. I NOTICED SMOKE ON THE PASSENGER SIDE OF CAR COMING FROM UNDER THE HOOD. WITHIN MINUTES THE FRONT OF MY CAR WAS ENGULFED IN FLAMES. VEHICLE HAD APPROX. 16,700 MILES ON IT. UNKNOWN CAUSE.

WHILE I WAS PUMPING GAS, FUEL STARTED POOLING UNDER MY VEHICLE. I WAS TOO SCARED TO START IT DRIVE IT, SO, I HAD IT TOWED TO THE DEALER. A WEEK AND A HALF LATER, I'M STILL WITHOUT A CAR AS THE DEALER IS AWAITING A NEW GAS TANK TO BE DELIVERED. THEY INFORMED ME IT WAS A DEFECT IN THE GAS TANK!!!! WHAT IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY!!!! I AM SO DISAPPOINTED AND SCARED NOW TO EVEN DRIVE IT WHEN IT GETS FIXED. NOT A COMFORTING FEELING THAT I COULD'VE EXPLODED.