2014 JEEP GRAND CHEROKEE Complaints

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the transmission independently shifted into neutral. The contact turned the vehicle off. The vehicle was restarted; however, the failure reoccurred. The contact's minor child was an occupant of the vehicle at the time of the failure. The vehicle was driven to the residence. The vehicle was taken to the dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown recall repair with a similar failure; however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 119,604.

I had a recall on the dash of my Jeep due to the leather wrinkling.I had very slight wrinkling, so I honored the recall and took it to the dealership. They replaced the leather which seemed to fix the problem, well WRONG, they put the leather down with no adhesive to keep it in place. Long story short, it began having some puckering in the middle,now the whole dash looks like a wrinkled bed sheet and its totally lifted along the bottom of the windshield, which has caused my defrost vent to lift out of place and resricts airflow. This resricts my visibility when the defrost cannot blow accurately. I took it back to the dealership to show them,and to tell them that it's worse than before I brought it to them, and if I had've known this would happen, I would have left it alone! I showed them that they Obviously didn't put adhesive under the leather, the just laid and tucked it! They said they couldn't repair it. I took it to get it assessed and as soon as he saw it, he said "This was OBVIOUSLY installed Wrong!"

I have the 3.6 motor, I was told there’s a class action lawsuit against jeep cuz of that motor. Motor keeps over heating and pushing antifreeze out of the reservoir.

Noise possibly coming from the transfer case shifting into different gears. Four wheels lowe is not working, end movement and impact when accelerating and when slowing down. Sudden movements when turning right

I already complained before about the engine overheating in the car not being able to start so it took the car over to authorized dealership to where I could have my oil change done and the dealer noticed that there is engine oil that has mixed in to my coolant reservoir and that now I might have a blown head gasket after contacting several different dealerships about the recall they informed me that everything happened fixed on my vehicle which I have not been aware of since I've had the vehicle everything that's been repaired has been out of my own pocket and expenses the recall is for a EGR cooler which is the same recall that I've complained about numerous times I'm not able to drive the vehicle and I'm looking at repairs of anywhere to four to $10,000 now to replace my whole engine

Vehicle will shut off while driving losing brakes and power steering. No lights on dash just says shift to park to start. Very dangerous

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the tailgate was closed independently. The tailgate had crashed down and struck the contact on the head. The contact was not injured. The contact had to hold the tailgate ajar. There were no warning lights illuminated. The contact stated that the failure was like NHTSA Campaign Number: 23V338000 (Electrical System, Structure). The local dealer was called, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there were no open recalls on the VIN. The failure mileage was approximately 80,000.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, after which the contact became aware that the transmission had shifted into neutral independently. The contact was able to briefly coast while the vehicle was in neutral before shifting back into drive, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 169,000.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at approximately 35 MPH, the driver’s side seat headrest unexpectedly deployed from the seat. The contact was not injured. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the headrest needed to be replaced. The contact spoke with a second dealer, McMahon Motors Broward (720 N State Rd 7, Plantation, FL 33317); who confirmed that the headrest needed to be replaced. The vehicle had not been repaired because the vehicle was no longer covered under recall or warranty. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was 115,000.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the cylinder head had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,451.