2014 JEEP GRAND CHEROKEE Complaints

I WAS DRIVING AROUND 65 MPH ON A HIGHWAY WHEN THE ACTIVE HEADREST POPPED OUT FORCEFULLY, HITTING ME IN THE BACK OF THE HEAD. IT WAS ENOUGH TO CAUSE ME TO VEER INTO A NEIGHBORING LANE, BUT FORTUNATELY I REGAINED CONTROL OF THE VEHICLE. THERE ARE SO MANY REPORTS OF THIS HAPPENING TO OTHER DRIVERS, AND IT IS ONLY A MATTER OF TIME UNTIL IT CAUSES AN ACCIDENT. TO BE CLEAR, I DID NOT HIT A POTHOLE OR ANYTHING ON THE ROAD'THE HEADREST JUST POPPED OUT FOR NO APPARENT REASON. I INSPECTED THE HEADREST LATER AND FOUND THAT THE PIN THAT HOLDS THE HEADREST IN PLACE HAD SNAPPED IN HALF. THIS HAPPENED LAST YEAR ON A 2014 MODEL JEEP GRAND CHEROKEE.

WHILE DRIVING STRAIGHT ON THE HIGHWAY, THE DRIVER'S SEAT HEADREST ACTIVE HEADREST DEPLOYED. THERE WAS NO COLLISION, NO OBVIOUS REASON FOR THE HEADREST TO DEPLOY. IT APPEARS THAT A PLASTIC PIECE HAS BROKEN. I CAN MOVE THE HEADREST BACK INTO PLACE, BUT IT DOES NOT LOCK BACK IN PLACE.

THE WEEK I BOUGHT THE VEHICLE, A MESSAGE POPS UP SAYING 'SERVICE SHIFTER' AND WHEN MY VEHICLE IS IN PARK IT DOESN'T SHIFT INTO DRIVE SOMETIMES. I HAD TO TURN MY VEHICLE OFF AND TURN IT BACK ON IN ORDER FOR MY CAR TO GO INTO DRIVE, WHILE SITTING IN LINE AT A CAR WASH. WHEN I HOOK A COMPUTER UP TO MY CAR THERE IS NO CODES THAT POP UP, MY GEAR NUMBERS ON THE SCREEN STAY WHITE, THEY NEVER TURN RED. THE 'SERVICE SHIFTER' IS ON THE WHOLE TIME MY VEHICLE IS RUNNING AND STAYS ON THE DASH WHEN I TURN IT OFF.

HEADREST ON DRIVER SEAT POPPED OUT WHILE IN THE GARAGE. 2014 JEEP GRAND CHEROKEE OVERLAND 2WD 5.7L

DRIVER SEAT HEADREST POPPED OFF WHILE DRIVING, ALMOST CAUSING AN ACCIDENT. GOT HEADACHE FOR 2 HOURS AFTER THAT. THOUGHT, I HAD A REAR COLLISION, THE WAY IT FELT.

I HAD JUST PARKED MY JEEP AND REACHED IN THE BACK SEAT TO GRAB SOMETHING WHEN MY HEADREST POPPED OPEN AND SMACKED ME IN THE SIDE OF MY HEAD. DIDNT FEEL GREAT AND I CANT GET IT CLOSE BACK UP. HEARD OTHER PEOPLE HAVE HAD THIS PROBLEM, HOPEFULLY THEY RECALL THIS SOON. LOVE MY JEEP.

THE HEADREST ON MY FRONTPASSANGER SEAT DEPLOYED WHILE THE CAR WAS PARKED. MY HUSBAND AND I WERE GETTING OUT TO GO INTO A RESTARAUNT AND IT POPPED FORWARD/OPEN

ABOUT TWO MONTHS AGO MY SUSPENSION STARTED TO ACT UP. NOW MY SUSPENSION IS STUCK COMPLETELY AT THE LOWEST POINT. THE ENGINE HAS A TICKING SOUND AND NOW IT DOESNT RUN RIGHT.

MY CAR HAD AN OIL LEAK AND THE MECHANIC HAD TO REPLACE THE OIL COOLER. HE SAID THE PART IS A DANGEROUS DESIGN WITH PLASTIC, METAL AND ALUMINUM PARTS. THE PLASTIC MELTS IN THE SEALS CAUSING THE LEAK. THIS COULD BE A FIRE HAZARD BC OF THE COOLANT AND OIL MIXING TOGETHER AS THEY CROSS OVER BOUNDARIES THEY SHOULD NOT. ALSO IT COULD CAUSE THE ENGINE TO BE COMPLETELY RUINED. THE MECHANIC I USED SAID HE HAS REPLACED A LOT OF THESE ALL IN CHRYSLER'S AND JEEPS SO IT IS CLEARLY A HAZARDOUS DESIGN FLAW. THIS HAS BEEN AN ONGOING PROBLEM AND I FILED A CASE WITH CHRYSLER #71764143. THE MECHANIC TELLING ME MY ENGINE COULD BE RUINED MADE MY DECISION TO GET THE REPAIR MORE URGENT.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD WIPERS TURNED ON, THE RADIO AND INSTRUMENT CLUSTER WENT BLANK WITHOUT WARNING. THE AUTO PARK DISENGAGED AND THE LOW VOLTAGE BATTERY WARNING MESSAGES WERE DISPLAYED. ADDITIONALLY, THE VEHICLE SAFE MODE ENGAGED. THE VEHICLE WAS TAKEN TO EARNHARDT CHRYSLER DODGE JEEP RAM (1521 E DRIVERS WAY, GILBERT, AZ 85297: (480) 926-4000) WHERE IT WAS INFORMED THAT A FLASH UPGRADE WAS NEEDED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 67,000.