2011 JEEP GRAND CHEROKEE Complaints
View complaints related to 2011 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,600 complaints submitted for the 2011 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 JEEP GRAND CHEROKEE- COLUMBUS, OH
TL*THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND INDICATED THAT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,900.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JEEP GRAND CHEROKEE- BISMARK, ND
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V530000 (ELECTRICAL SYSTEM), 14V391000 (ELECTRICAL SYSTEM), AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JEEP GRAND CHEROKEE- NORTH BABYLON, NY
2011 JEEP GRAND CHEROKEE LAREDO A P14 RECALL WAS RECEIVED. *MW THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE AND WAS PLACED ON A WAITING LIST. ALSO, THE SUN ROOF FUNCTION WAS INOPERATIVE, THE LEATHER WAS SEPARATING FROM THE DASHBOARD AND THE ROTORS WERE COMPLETELY RUSTED. *JB
Source: CONSUMER LETTER -
2011 JEEP GRAND CHEROKEE- BISMARCK, ND
I CALLED LOCAL DEALERSHIP TO HAVE RECALL PERFORMED. THE DEALER PUT ME ON A "LIST", I HAVE NOT HEARD BACK FROM THEM SINCE. I HAVE CONTACTED THEM AND THEY SAID I WAS STILL ON THE LIST. I CONSIDER BRAKES TO BE A VERY IMPORTANT SYSTEM IN THE FUNCTION OF MY VEHICLE. *TR
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- OKLAHOMA CITY, OK
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT 15 MPH, THE BRAKES FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 JEEP GRAND CHEROKEE- PALATINE, IL
NOTICED A LEAK UNDER MY ENGINE AND WHEN I POPPED MY HOOD THERE WAS OIL SPRAYED EVERYWHERE. MAJOR LEAK. *TR
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- PALM COAST, FL
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/6/15*CN THE CONSUMER STATED THE RECALL WAS COMPLETED ON MARCH 20, 2015. UPDATED 04/09/15*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JEEP GRAND CHEROKEE- PUEBLO WEST, CO
IN OCTOBER 2014, MY JEEP GRAND CHEROKEE STALLED WITHOUT WARNING THREE TIME. THERE WAS COMPLETE LOSS OF POWER, NO WARNING LIGHTS. I HAVE A PUSH BUTTON START AND HAD TO COME TO A COMPLETE START, PLACE IT IN PARK, AND RESTART. EACH TIME WAS ON A BUSY STREET WITH MANY UNHAPPY DRIVERS SLAMMING ON THEIR BRAKES. I LEFT THE CAR AT THE JEEP DEALERSHIP FOR TWO DAYS AND THEY FOUND NOTHING. THE NEXT WEEK, I GOT THE RECALL. I TOOK IT BACK AND THEY CHECKED WITH THE REGIONAL SERVICE GUY. THEY CHANGED THE TIPM PENDING THE "FINAL FIX." NO MORE STALLS OCCURRED. THEY THEN DID THE "FINAL FIX" IN JANUARY. I HAD ANOTHER STALL ON JANUARY 26! I'LL TAKE IT BACK WITH THE NEXT RECALL FOR GOD KNOWS WHAT AND SEE WHAT THEY SUGGEST. I'M NOT OPTIMISTIC. *TR
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- TOMS RIVER, NJ
MY CAR WOULD NOT START I TOOK IT FOR SERVICE AND IT WAS CORRECTED AND REPLACED UNDER MY WARRANTY. HOWEVER I'VE HAD A FUEL PUMP RELAY RECALL AND HAVE BEEN WAITING FOR MONTHS FOR THE CAR DEALERSHIP TO CALL ME AND REPLACE IT. EACH TIME I CALL TO FOLLOW UP THEY SAY WE WILL CALL YOU ONCE THE PART IS IN. PLEASE HELP! *TR
Source: NHTSA WEB SITE -
2011 JEEP GRAND CHEROKEE- ROME, NY
2011 JEEP GRAND CHEROKEE. CONSUMER STATES HE PAID FOR RECALL REPAIRS BUT HAVE YET TO RECEIVE REIMBURSEMENT. *TA ACCORDING TO CHRYSLER, THE PART REQUIRED TO PROVIDE A PERMANENT REMEDY WAS NOT AVAILABLE AND THERE WAS NO REPAIR PROCEDURE IN PLACE. RECALL # 14V530000. *JB
Source: CONSUMER LETTER