2014 JEEP GRAND CHEROKEE Complaints

PASSENGER FRONT SEATBELT WILL NOT RETRACT. THEY DEALERSHIP IS TELLING ME IT'S $500 TO FIX BECAUSE I'M AT 76,000 MILES. THIS IS A SAFETY ISSUE AND IT NEEDS TO BE ADDRESSED. THIS IS BEYOND DANGEROUS.

MY JEEP STARTED WITH AN ERROR 'SERVICE SHIFTER' ON THE CONTROL PANEL SHORTLY AFTER THAT ALL THE CODES STARTED POPPING UP. STEERING WHEEL, TIRE PRESSURE, ETC. I TOOK IT TO THE DEALERSHIP THEY HAVE REPLACED THE BODY CONTROL MODULE BUT UNFORTUNATELY THE CODES HAVE NOT CLEARED. I'VE HAD THIS VEHICLE FOR ONLY TWO YEARS THE SERVICE DEPARTMENT AT THE DEALERSHIP CAN NOT PINPOINT THE PROBLEM ON IT.

ACTIVE HEADREST ON DRIVE SIDE SEAT HAS DEPLOYED FOR NO APPARENT REASON. LUCKILY I WAS NOT IN THE SEAT WHEN THE HEADREST DEPLOYED. WHEN GOING TO RESET IT, PLASTIC TABS RESTRAINING IT SNAPPED AND HEADREST IS UNABLE TO BE RESET.

THE DRIVER'S SEAT ACTIVE HEAD REST DEPLOYED FOR NO REASON. THE VEHICLE WAS PARKED AND THERE WAS NOT IMPACT OF ANY KIND. FORTUNATELY I WAY NOT DRIVING THE VEHICLE AT THE TIME OR THE IMPACT OF THE DEPLOYMENT COULD HAVE RESULTED IN NECK INJURY, OR THE SHOCK OF THE DEPLOYMENT COULD HAVE BEEN DISTRACTING ENOUGH TO RESULT IN AN UNSAFE MOVEMENT.

(VIN CORRECTED FROM PREVIOIS REPORT, FIRSTBDIGITBWAS INCOREECT)PASSENGER SEAT HEADREST DEPLOYED WHILE DRIVING, THE VEHICLE WAS NOT INVOLVED IN A COLLISION, THE HEADREST DEPLOYED ON ITS OWN HITTING MY WIFE IN THE BACKPACK HER HEAD AS WELL APPROACHED A STOP SIGN ON LOCAL STREETS.

PASSENGER SEAT HEADREST DEPLOYED, THE VEHICLE WAS APPROACHING STOP SIGN UPON STOPPING THE HEADREST DEPLOYED AND HIT MY WIFE IN HER HEAD. THERE WAS NO COLLISION INVOLVED, THE HEADREST DEPLOYED ON ITS OWN.

PASSENGER FRONT SEATBELT WILL NOT RETRACT AND DOES NOT ADJUST TO DIFFERENT SIZE PASSENGERS

PULLED INTO PARKING SPOT AT SAME TIME CAR SHUT DOWN ON ITS OWN- GOT OUT TO GO INTO STORE AND PRESSED THE REMOTE KEY TO LOCK DOORS, ALL LIGHTS FLASHED ON VEHICLE-VEHICLE WOULD NOT LOCK TRIED AGAIN-LIGHTS FLASHED-DID NOT LOCK. WALKED BACK TO CAR TO SEE WHAT WAS HAPPENING-CAR WENT INTO RUN POSITION THOUGH NOT RUNNING AND INTERNAL LIGHTS ON DASH WERE ON AND PUSH KEY WAS IN RUN POSITION-CALLED AAA TO TOW- THE TECH COULD NOT FIND ANY REASON WHY CAR WAS IN RUN POSITION ALTHOUGH NOT RUNNING. WHEN TECH STARTED TO PULL CAR ONTO FLATBED IT STARTED BY ITSELF- NOTE-WITH NO ONE IN THE CAR AND NO REMOTE BUTTONS USED. WAS THEN ABLE TO DRIVE CAR DIRECTLY TO CHRYSLER JEEP THEY HAD IT FOR 4 DAYS COULD NOT FIND ANY REASON OR CODES. RELEASED CAR TO ME. DROVE IT HOME. NEXT DAY-SAME ISSUE. USED THE REMOTE LOCK TO LOCK DOORS-LIGHTS INTERNAL AND EXTERNAL LIGHTS FLASHED-CAR WOULD NOT LOCK-LOOKED AT DASH AND AGAIN IT HAD GONE INTO THE RUN POSITION ON ITS OWN, ALTHOUGH CAR WAS NOT RUNNING. THE PUSH START IN CAR SAID RUN. CALLED CHRYSLER TO START A CASE NO. . CALLED CHRYSLER JEEP TO HAVE TECH COME AND TROUBLESHOOT PROBLEM WHILE ISSUE IS CURRENT ALONG WITH THE STAR TECHS FROM THE MANUFACTURER. WAITING FOR THEM NOW. AFRAID CAR WILL SHUT OFF BY ITSELF WHILE DRIVING ON A HIGHWAY AND OR START RUNNING BY ITSELF WHILE IN THE GARAGE AND/OR PUBLIC PARKING. TECH STATED IT SEEMS TO BE GOING INTO NEUTRAL ON ITS OWN AND GETTING STUCK. WILL INPUT FURTHER INFORMATION AS THEY CONTINUE TO TRY TO TROUBLESHOOT MY JEEP GC 2014.

I HEARD A RATTLING NOISE AND IMMEDIATELY MADE AN APPOINTMENT WITH A DEALERSHIP. THEY RAN DIAGNOSTIC TESTING AND WHATEVER THEY DID DURING THE TEST, IT CAUSED THE VEHICLE TO LOCK UP AND BECOME NOT DRIVABLE. THEY INFORMED ME IT'S THE TRANSFER CASE, WHICH IS A KNOWN AND COSTLY ISSUE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRIC POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO ZEIGLER CHRYSLER DODGE JEEP RAM (847-565-2442, LOCATED AT 208 W GOLF RD, SCHAUMBURG, IL 60195) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 68248550. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.