2014 JEEP GRAND CHEROKEE Complaints

DRIVERS SIDE HEADREST DEPLOYED WITHOUT A COLLISION. VEHICLE WAS STATIONARY AND OFF.

WE PURCHASED OUR JEEP IN 2014 BRAND NEW. I BELIEVE IT WAS 2- 3 YEARS LATER SO POSSIBLY IN 2016-2017 WE NOTICED OUR HEATED STEERING WHEEL WOULD BE GLITCHY AND WORK/NOT WORK. THEN ONE DAY IT WAS LIGHTLY RAINING SO I TURNED MY WIPERS ON THEN IT STARTED RAINING HEAVIER BUT MY WIPERS WOULD NOT GO ON A HIGHER LEVEL WHICH MADE IT VERY DANGEROUS BECAUSE I COULDN'T SEE. I HAD TO PULL OVER TO THE SIDE OF THE ROAD TO TURN MY CAR OFF AND BACK ON TO RESET IT. THIS HAPPENS FREQUENTLY NOW SO I HAVE TO MANUALLY TURN THEM ON EVERY TIME I WANT TO USE WIPERS. THIS ALSO HAS TO DO WITH MY BLINKERS NOT WORKING PROPERLY EITHER AND THE WHOLE STEERING COLUMN DOESN'T WORK, SO I CAN'T CHANGE SETTINGS ON THE DASHBOARD EITHER. WHEN TAKING IT IN TO THE DEALER WE BOUGHT IT FROM THEY STATED THAT IT WAS A LITTLE PIECE THAT NEEDED TO BE REPLACED BUT BECAUSE THE CAR WAS OVER A CERTAIN AMOUNT OF MILES THE WARRANTY WAS VOID. A CAR THAT NEW SHOULD NOT HAVE TO HAVE SOMETHING LIKE THAT FIXED AT THE OWNERS EXPENSE SINCE IT IS A FAULTY PART. THIS CAN BE SUPER DANGEROUS WHEN YOU USE THE WIPERS, ALL THE OTHER AREAS DON'T AFFECT SAFETY AS MUCH AS THE WIPER ISSUE, BUT THEY SAID IT WAS ALL LINKED TO THAT ONE PIECE. I HAVE BEEN WAITING FOR A RECALL ON THIS THINKING IT WOULD COME UP SINCE IT WAS A NEW CAR...BUT HAVEN'T SEEN ANYTHING ABOUT THIS ISSUE. I WAS RECENTLY TOLD ABOUT THIS SITE THAT I COULD SUBMIT ISSUES TO SO THAT IS WHY IT HAS TAKEN LONGER TO REPORT. I AM PRETTY POSITIVE THAT IF THE DEALERSHIP I TAKE IT TO KEEPS TRACK OF THE TIMES IT IS BROUGHT IN, WE CAN SEE THE NOTES FROM WHEN THIS WAS ADDRESSED.

FIAT CHRYSLER AUTOMOBILES (FCA) ISSUED A RECALL FOR THE RAM 1500 ECODIESEL, MODEL YEAR 2014-2019, FOR POTENTIAL FIRES. THEIR RECALL STATES THAT THE EMISSIONS GAS RE-CIRCULATION (EGR) COOLER CAN DEVELOP CRACKS AND THERE IS RISK OF AN ENGINE FIRE AND POTENTIAL FOR INJURY RESULTING. FCA GOES ON TO STATE THAT INJURIES HAVE OCCURRED AS A RESULT OF THIS PARTICULAR ENGINEERING OR MANUFACTURING FAULT. MY VEHICLE, THE 2014 GRAND CHEROKEE, WAS PURCHASED WITH THE OPTIONAL 3.0L V6 TURBODIESEL ENGINE, THE "ECODIESEL." THIS IS THE IDENTICAL ENGINE TO THE RAM AND POSSESS THE SAME EGR AND EGR COOLER, AS WELL AS THE SAME INTAKE MANIFOLD, WHICH IS WHERE THE FIRES HAVE SEEMINGLY OCCURRED. THE JEEP GRAND CHEROKEES, MODEL YEARS 2014-2016, THAT UTILIZE THE OPTIONAL ECODIESEL ENGINE WERE NOT NAMED IN THE SAME RECALL, NOR IN ANY SUBSEQUENT RECALLS FROM FCA, AND THE RISK OF FIRE SHOULD BE IDENTICAL BETWEEN THE TWO VEHICLES. I AM ONLY ASSUMING THAT THE REASON THE GRAND CHEROKEE WAS EXCLUDED, WAS BECAUSE IT WAS SOLD FAR LESS FREQUENTLY WITH THE ECODIESEL ENGINE OPTION. IF THE RAM 1500 WAS RECALLED FOR A FIRE AND INJURY RISK, THE JEEP GRAND CHEROKEE THAT'S POWERED BY THE SAME ENGINE (AND THE SAME FIRE RISK) SHOULD ALSO BE INCLUDED UNDER THE SAME RECALL. IT'S CONCERNING THAT A MANUFACTURER ADMITS SIGNIFICANT HEALTH AND SAFETY RISKS DUE TO A PARTICULAR ENGINE, BUT ONLY INCLUDES ONE MODEL THAT UTILIZES THIS ENGINE. I DO UNDERSTAND THAT THIS WAS A VOLUNTARY RECALL, BUT I BELIEVE THAT BOTH VEHICLE MODELS SHOULD BE INCLUDED UNDER THIS RECALL, SINCE IT RELATES TO THE ENGINE, NOT THE SPECIFIC VEHICLE UTILIZING IT.

THE HEADREST "DEPLOYED" ON ME WHILE DRIVING, BOPPING ME IN THE HEAD. I DON'T KNOW HOW OR WHAT TO GET THAT FIXED UNDER. THE VEHICLE WAS IN REGULAR LOW SPEED MOTION PULLING THROUGH A PARKING LOT. I BELIEVE THERE IS A DESIGN FLAW IN THE HEADREST THAT CAUSED CLIPS TO BREAK AND THEREFORE HIT ME IN THE HEAD. I BELIEVE THIS MAY BE A HUGE SAFETY RISK FOR THOSE WHO DON'T LEAN AS FAR AS I DO OR EVEN USE THE HEADREST. ALSO I WAS MOVING AT LESS THAN 5 MILES PER HOUR, THIS COULD BE A HUGE SAFETY ISSUE IF SOMEONE WAS MOVING AT A MUCH FASTER VELOCITY. I ALSO DON'T KNOW HOW THIS DEVICE WORKS OR IF ITS LIKE AN AIRBAG, AM I AT RISK IF IT RE-DEPLOYS IN THE ACTUAL CASE OF AN ACCIDENT?

I RECENTLY DID THE EMISSIONS RECALL UPDATE FOR THE ECODIESEL. SINCE THE UPDATE I HAVE HAD VERY ABRUPT SHIFTING AND NOTICEABLY BAD TURBO LAG. WHEN I PULL OUT SOMETIMES I DON'T GET UP TO SPEED IN TIME BECAUSE THE LAG IS SO.BAD BAD FROM MY PEDAL TO THE ENGINE. LASTLY NOW THAT IS A LITTLE COLDER OUTSIDE I HAVE NOTICED WHEN THE CAR SHIFTS FROM 2ND GEAR TO 1ST GEAR IT DOES SO VERY ABRUPTLY AND ALARMINGLY.

2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ECO DIESEL SYSTEM. *LD *JS

DRIVER'S SIDE HEAD REST DEPLOYED WITHOUT ANY IMPACT. I CAME TO MY CAR IN THE MORNING TO FIND THE HEAD REST HAD DEPLOYED OVER NIGHT IN MY GARAGE.

THE ACTIVE HEADREST ON THE DRIVER'S SIDE DEPLOYED UNEXPECTEDLY WHILE THE CAR WAS PARKED. AS I UNDERSTAND IT, THIS IS ONLY MEANT TO HAPPEN DURING A COLLISION AND IS A SAFETY FEATURE OF THE VEHICLE. THANKFULLY IT DID NO STRIKE MY HEAD DURING THE PROCESS.

FRONT SEAT, MIDDLE CONSOLE CUP HOLDERS, TRIM, HAS BECOME DANGEROUS! THE HIGH POLISHED SILVER COLORED ACCENT TRIM HAS PULLED AWAY FROM THE CIRCULAR AREA OF THE CUP HOLDERS. THE MATERIAL IS A PLASTIC METAL THAT IS VERY SHARP AND HAS CUT UP MY FINGERS OVER 10 TIMES IN THE LAST YEAR. BECAUSE THE DESIGN ROLLS IN AND DOWN LIKE A BACKWARDS C THE PLASTIC METAL HAS FRAYED FROM USE AND DOESN'T LAY FLAT OR SEALED TO THE CUP HOLDERS. EACH TIME THE CUP HOLDERS ARE USE THE CUPS GET CAUGHT ON THE CUP HOLDERS AND ALSO CUT THE CUPS. I HOPE A COFFEE CUP DOESN'T BREAK ON ME OR A PASSENGER IN THIS SITUATION AND BURN THEM. MY OPTIONS ARE TO PEEL THE BAD TRIM AWAY AND HAVE IT LOOK WORSE OR PAY A LARGE AMOUNT OF MONEY TO REPLACE THE WHOLE MIDDLE CONSOLE UNIT, NOT PRACTICAL FOR THE CONSUMER. THIS IS ABOUT THE SAFETY OF THE USER AND NOT THE VISUAL APPEARANCE.

THE DASHBOARD OF THE CAR HAS DEVELOPED WAVES IN THE LEATHER COVERING. IT IS UNCLEAR IF THE GLUE HAS LOOSENED, THE LEATHER MATERIAL WENT BAD, THE ORIGINAL INSTALLATION WAS POOR, OR SOMETHING COMPLETELY DIFFERENT HAPPENED. I ADDRESSED THIS WITH THE DEALERSHIP BUT THEY BLEW ME OFF. THEY CLAIM IT WAS COSMETIC AND NOT COVERED WITH MY EXTENDED WARRANTY. SOON THE DASHBOARD DEFECT MIGHT EFFECT THE SENSOR ON THE DASHBOARD IF IT GET BLOCKED BY THE MATERIAL BREAKING DOWN MORE.