2015 JEEP GRAND CHEROKEE Complaints

PLACED VEHICLE INTO PARK TOOK FOOT OFF THE BRAKE BEFORE TURNING VEHICLE OFF. VEHICLE THEN BEGAN TO DRIVE FORWARD STRIKING CONCRETE BARRIER AT FUEL STATION. MINOR DAMAGE TO FRONT BUMPER OF VEHICLE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER THE CONTACT RECENTLY PURCHASED THE VEHICLE, THE DEALER INDICATED THAT THE POWER TRAIN RECALL NEEDED TO BE COMPLETED. THE CONTACT WAS ADVISED TO SCHEDULE A REPAIR APPOINTMENT AS SOON AS POSSIBLE. THE CONTACT WAS UNCERTAIN AS TO WHY THE RECALL REPAIR WAS NOT COMPLETED BEFORE THE VEHICLE WAS SOLD. THE MANUFACTURER WAS NOT NOTIFIED. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT STARTED THE VEHICLE AGAIN, PLACED FUEL IN THE VEHICLE, AND DROVE HOME. THE CONTACT SHUT OFF THE VEHICLE AND HEARD AN UNUSUAL NOISE. ALSO, A BURNING ODOR EMANATED FROM THE VENTS AND FLAMES APPEARED AROUND THE DASHBOARD. THE HEADLINER AND CARPET WERE BURNED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT WAS AWAITING AN INSURANCE EVALUATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,500. ..UPDATED 07/20/17 *BF *CN

KEY FOB IS DESIGNED WITH LARGE BUTTONS FLUSH WITH THE FACE OF THE FOB. THIS VEHICLE HAS BEEN UNKNOWINGLY REMOTE STARTED TWICE (ONCE IN AN ATTACHED GARAGE) SIMPLY BY HAVING THE FOB IN MY POCKET AND BENDING OVER FOR SOMETHING AS SIMPLE AS TYING SHOES. PANIC ALARM HAS BEEN ACTIVATED SEVERAL TIMES BY SIMILAR NORMAL ACTIONS. THESE BUTTONS SHOULD BE RECESSED TO PROTECT FROM UNINTENTIONAL ACTIVATION. A RUNNING CAR IN A CLOSED ATTACHED GARAGE IN NOT A GOOD THING. *TR

MY CAR TRANSMISSION SHIFTED WAS RECALLED AND I HAD THE FIXES MADE IN JUNE OF 2016. PRIOR TO THAT THERE WERE SEVERAL INSTANCES MY SAFETY HAD BEEN COMPROMISED DUE TO THE SHIFTER. SINCE THEN I HAVE CONTINUED TO HAVE ISSUES WITH THE SHIFTER COMING OUT OF PARK INTO NEUTRAL. TODAY I PULLED INTO A PARKING SPOT AND PLACED MY CAR INTO PARK. I REACHED BEHIND ME TO GRAB MY PURSE FROM THE BACK SEAT AND IN THAT TIME MY CAR HAD GONE FROM PARK TO NEUTRAL ROLLED FORWARD, HITTING THE PARKED CAR IN FRONT OF ME. IT WAS A MINOR COLLISION BUT COULD HAVE BEEN MUCH WORSE. THE ELECTRONIC SHIFTERS IN THESE CARS ARE NOT SAFE.

I ENTERED THE PARKING LOT OF A GAS STATION AND PUT THE VEHICLE IN PARK BUT LEFT THE ENGINE RUNNING. I EXITED THE VEHICLE AND WHEN I RETURNED 30 SECONDS LATER I FOUND IT HAD ROLLED 50 FEET AND STRUCK A BUILDING. INSTEAD OF "PARK" I FOUND THE VEHICLE IN "NEUTRAL". NOBODY WAS INJURED BUT I HAVE DAMAGE TO MY VEHICLE AND PROPERTY DAMAGE TO A LIBRARY.

WE WERE DRIVING ON THE HIGHWAY TO MARYLAND FOR THANKSGIVING, AND WHILE DRIVING ON THE STRAIGHT HIGHWAY 60 MILES AN HOUR THE SUNROOF JUST EXPLODED AND SHATTERED, A LOT OF GLASS FELL ON TOP OF OUR CLOTHES AND INSIDE THE CAR. IT COMPLETELY SWERVED THE CAR BUT WE DIDN'T LOSE CONTROL AND STOPPED AT A GAS STATION ON ONE OF THE REST STOPS.

I OWN A 2015 JEEP GRAND CHEROKEE LAREDO LIMITED, PURCHASED FROM A DEALER NEW. LAST WEEK I PULLED INTO MY DRIVEWAY, TURNED THE JEEP OFF AND WENT TO GET OUT AND MY ALARM SYSTEM WENT OFF. COULD NOT TURN IT OFF WITH EITHER FOB, I WAS EVEN ABLE TO START IT UP AND DRIVE. REMOTE START WOULD NOT WORK FOR 3 DAYS. CRUISE CONTROL JUST TURNS OFF WHEN IT WANTS WHILE DRIVING ON INTERSTATE OVER 60 MPH. GPS STATES I'M OFF ROUTE AND FREEZES IN THE LOCATION WHERE IT HAPPENED ON INTERSTATE, NORMAL WEATHER(NO OVERCAST/FOG). WIPERS JUST START WORKING WHILE SITTING IN THE DRIVEWAY IDLING, AS YOU'RE DRIVING...NO DUST, RAIN, BUGS ETC...WINDSHIELD LEAKS AND RAIN COMES IN FROM BEHIND THE REARVIEW MIRROR/SUNGLASS HOLDER WHEN IT RAINS AND YOU HAVE TO TAKE A SHARP TURN(NOT WITH NORMAL TURNS)...LEAKS DOWN ON CELL PHONE WHICH SITS IN LITTLE CUBBY TO CHARGE. THE VEHICLE SURGES WHEN GOING UNDER 20 MPH, USUALLY WHEN YOU ARE TRYING TO START FROM A STOP IS WHEN IT' WORSE. UNDER 25K MILES AND I AM AFRAID AS TO WHAT MIGHT HAPPEN NEXT.

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT EXPERIENCED DIFFICULTY SHIFTING THE VEHICLE. THE FAILURE DID NOT OCCUR UNTIL AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS NOT REPAIRED DUE TO THE TECHNICIAN STATING THAT THE VEHICLE PERFORMED AS INTENDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. UPDATED 01/05/2017*CT UPDATED 05/09/17*LJ THE CONSUMER STATED THE 2 WEEKS AFTER THE RECALL WAS PERFORMED THE TRANSMISSION MALFUNCTIONED. AFTER SHUTTING THE ENGINE OFF AND RESTARTING IT 3 TIMES IT SHIFTED INTO GEAR. ON ANOTHER OCCASION THE WHILE TRAVELING DOWN A HILL AT 65MPH, ON CRUISE CONTROL, THE ENGINE WENT FROM 2000RPM TO 5000RPM. THE ODOMETER WENT FROM 65MPH TO 75 MPH. THE VEHICLE WAS SLOWING DOWN WHILE THE ENGINE WAS LOUD AND RUNNING AT A HIGH RPM. THE ONLY WAY TO STOP IT WAS TO HIT THE BRAKE OR SHIFT TO NEUTRAL. ALSO, WHEN ACCELERATING FROM A STOP THE TRANSMISSION WOULD MAKE A NOISE AND BUMP AS IF REAR-ENDED. UPDATED 08/03/2017*JS CONSUMER STATED AFTER STARTING VEHICLE THE TRANSMISSION WOULD NOT LEAVE NEUTRAL. ENGINE WAS ROARING VERY LOULDLY UNTIL CONSUMER STEPPED ON THE BRAKES. THIS HAPPENED 3 TIMES. UPDATED 7/6/18*JB

I BOUGHT MY VEHICLE NEW FROM A DEALERSHIP. IT HAD 3,600 MILES ON IT WHEN I FOUND THIS PROBLEM. THE NAVIGATION SCREEN CRACKED SPONTANEOUSLY WHICH MAKE SOME OF THE FUNCTION OF THE TOUCH SCREEN UNUSABLE, HEAT, DEFROSTER, NAVIGATION. THIS IS THE 8.4AN MODEL. CHRYSLER SAYS IT IS CAUSED BY DAMAGE AND WILL NOT COVER THE REPAIR. I DID NOT DAMAGE THIS UNIT. I DON'T KNOW WHEN THIS CRACK OCCURRED, YOU CAN ONLY SEE IT WHEN THE LIGHT HITS THE SCREEN JUST RIGHT AND YOU CAN NOT FEEL THE CRACK EVEN WITH A FINGERNAIL. I ONLY DISCOVERED IT BECAUSE SUDDENLY THE DEFROSTER FOR THE BACK WINDOW WOULD NOT TURN OFF USING THE SCREEN. I HAVE CALLED CHRYSLER CUSTOMER SERVICE AND THEY ARE GOING TO CALL THE DEALERSHIP AND TRY TO COME TO SOME SORT OF RESOLUTION.