2014 JEEP GRAND CHEROKEE Complaints

WHEN I ACCELERATE, THE CAR LURCHES. AS IT GOES FASTER, IT CATCHES. WHEN I PUT IT IN REVERSE IT DOES THE SAME THING.

I OWN 2014 GRAND CHEROKEE OVER, 40,000 MILES. THE COVERING ON THE IS SEPARATING IN SEVERAL AREAS. THE PLASTIC VENT COVERS ON THE DASHBOARD HAVE ALSO SEPARATED FROM THE DASH COVER. VEHICLE HAS BEEN GARAGED MOST OF THE TIME OTHERWISE HAVE USED SUN PROTECTORS ON DASH.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND STALLED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. AT TIMES, THE VEHICLE FAILED TO START FROM A COLD START. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS BEFORE THE VEHICLE WOULD START CORRECTLY. THE CONTACT CALLED LANDMARK CHRYSLER DODGE JEEP RAM FIAT OF ATLANTA (LOCATED AT 5765 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341, 678-359-3410) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *LN CONSUMER STATED VIDEO OF FUEL PUMP/RELAY ISSUE SAFETY HAZARD. CAR SHUTS OFF WHILE COASTING.*JB

THERE IS A RECALL ON ESC MODULE FOR 2014 CHEROKEES BUILT IN 2013. MY JEEP MEETS THIS CRITERIA AND MY ESC LIGHT IS ON. WHEN I CONTACT JEEP THEY SAY THIS IS NOT A RECALL FOR MY VEHICLE. EVEN THOUGH THERE ARE PUBLISHED ARTICLES STATING EXACT ISSUE ON MY MODEL AND YEAR VEHICLE. TO REPAIR IS ALMOST 1K. JEEP SAYS FIX AND THEY MAY REIMBURSE LATER. THIS IS UNACCEPTABLE AS IT IS A KNOWN RECALL ON LIKE VEHICLES. NOTHING HAPPENED TO CAUSE THE LIGHT TO GO ON. VEHICLE WAS OPERATING NORMAL AND LIGHT CAME ON.ON DASH.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS IMMEDIATELY ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY STALLED AGAIN. THE VEHICLE WAS RESTARTED AND THE CONTACT CONTINUED DRIVING. WHILE AT A FUEL STATION AND ATTEMPTING TO START THE VEHICLE, THE CONTACT HAD TO PRESS THE START BUTTON SEVERAL TIMES BEFORE THE VEHICLE WOULD START. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE ALTERNATOR, BATTERY, AND PCM APPROXIMATELY FOUR MONTHS AGO. STEW HANSEN DODGE RAM CHRYSLER JEEP (LOCATED AT 12103 HICKMAN RD, URBANDALE, IA 50323, 515-331-2900) PERFORMED THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT'S WIFE OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A SOFTWARE PATCH UPDATE THAT WAS REQUIRED FOR THE VEHICLE. THE VEHICLE WAS TAKEN TO DUTCHESS CHRYSLER JEEP DODGE (2285 SOUTH RD, POUGHKEEPSIE, NY 12601, (845) 462-7700) AND THE UPDATE WAS PERFORMED. UPON THE UPDATE BEING PERFORMED, THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD STALL AT VARIOUS SPEEDS WITHOUT WARNING. FURTHERMORE, THE VEHICLE JERKED WHILE DRIVING VARIOUS SPEEDS AND THE CHECK ENGINE WARNING INDICATOR LATER ILLUMINATED. WHEN THE CHECK ENGINE INDICATOR ILLUMINATED, ALL THE INTERNAL ELECTRIC UNITS, SUCH AS THE PHONE CHARGER, 3G WI-FI, VOICE CONTROL SYSTEM UNIT, AND OTHER ELECTRICAL UNITS FAILED TO OPERATE. THE CONTACT TOOK THE VEHICLE TO HEALEY CHRYSLER DODGE JEEP RAM (557 NY-52, BEACON, NY 12508, (845) 831-1148) WHERE THEY REPLACED A SENSOR UNDER WARRANTY. THE CHECK ENGINE INDICATOR INITIALLY TURNED OFF AFTER THE SENSOR WAS REPLACED; HOWEVER, THE FAILURE RECURRED SOON AFTER THE REMEDY WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THEY WERE STILL AWAITING ANOTHER SOFTWARE UPDATE TO CORRECT THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

MY DASH BOARD IS SEPARATED, MEANING THE LEATHER IS SEPARATING FROM THE DASH FOR NO REASON, THIS IS KNOW PROBLEM WITH THESE VEHICLES. MY JEEP IS A GARAGE KEPT, AND THERE IS NO REASON FOR THIS TO HAPPEN. I SPOKE WITH THE DEALER AND THEY SAID THIS IS WELL PROBLEM AND IS NOT COVERED UNDER THE WARRANTY. THEY WANT OVER $3000 TO REPLACE THE DASH. I SEE ON THE INTERNET THAT THERE ARE A LOT OF COMPLAINTS, PLUS I KNOW THREE OTHERS THAT HAVE THE SAME ISSUE WITH THEIR JEEP GRAND CHEROKEES. CHRYSLER SHOULD REPLACE THE DASH AT NO COST TO US THE CUSTOMER, THESE VEHICLES ARE IN THE 40 AND 50,000 RANGE AND SHOULD NOT HAVE THESE KIND OF ISSUES.

I GOT INSIDE MY JEEP WHICH WAS PARKED IN MT GARAGE, IN THE AFTERNOON TO GO TO WORK AND NOTICED THAT THE DRIVER SIDE HEAD RESTRAINT HAD DEPLOYED, I DO NOT KNOW WHY, WHEN I HAD CAME FROM WORK THE PREVIOUS NIGHT AND GOT OUT THE JEEP IT WAS FINE. I LOOKED IN THE OWNERS MANUAL AND IT DESCRIBED HOW TO RESET IT. THIS DID NOT WORK, I CALLED THE DEALER (DAYTON ANDREWS OF SAINT PETERSBURG, FL.) AND THEY SAID THAT IT WAS A KNOW PROBLEM AND IS NOT COVERED UNDER THE WARRANTY. THEY WANT OVER $800 TO REPLACE IT,

CAR WILL NOT START, TOLD ISSUE WITH INDEPENDENT POWER DISTRIBUTION MODULE FAILURE. TOLD THERE ARE RECALLS BUT NOT ON MY VIN. READING ISSUE COULD ALSO CAUSE VEHICLE TO STALL IF ISSUE OCCURRED WHILE DRIVING. DID HAVE POWER TRAIN RECALL DONE AND WAS TOLD COULD BE RELATED.

THE ENGINE STARTED MISFIRING. CODE READER SAID #6 CYLINDER. PLUG, COIL, AND INJECTOR DIDN'T FIX IT. DEALERSHIP DIAGNOSES LEFT CYLINDER HEAD BAD. CYLINDER 6 LOSING 65% COMPRESSION. AT 75K MILES I WAS 2 WEEKS FROM OUT OF WARRANTY. DEALER SAID IT IS A KNOWN PROBLEM BUT THEY WAIT UNTIL THEY GO BAD TO CHANGE THEM. I EXPECT THIS COST CUSTOMERS A LOT OF MONEY FOR A BIG EXPENSIVE KNOWN PROBLEM THAT THEY WON'T TAKE RESPONSIBILITY FOR.