2015 JEEP GRAND CHEROKEE Complaints

View complaints related to 2015 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,270 complaints submitted for the 2015 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 JEEP GRAND CHEROKEE
    - MAYFIELD, KY

    I BOUGHT A GRAND CHEROKEE LIMITED WITH MICHELIN LATITUDE TOUR TIRES ON IT. AT 24,900 MILES I NOTICED A BULGE IN ONE TIRE UPON INSPECTION OF THE OTHER TIRES I HAD ANOTHER TIRE WITH A BULGE IN IT. THE VIN OF THE VEHICLE IS [XXX] THE DOT OF THE TIRES ARE AP5E 00BX 3814. I CARRIED IT TO THE JEEP DEALER AND THEY SENT ME TO A MICHELIN DEALER. THE PERSON AT THE MICHELIN JUST LOOKED AT THE TIRE AND SAID IT WAS A IMPACT BULGE AND THAT MICHELIN WOULD NOT COVER THAT ON WARRANTY. I TOOK IT TO ANOTHER MICHELIN DEALER AND HE SAID HE WOULD HAVE TO TAKE THE TIRE OFF THE RIM TO DETERMINE THE PROBLEM. I CONTACTED MICHELIN AND THEY WERE WILLING TO HELP OUT ON THE TIRES WHETHER IT WAS UNDER WARRANTY OR NOT. THAT TELLS ME THEY KNOW THERE IS A PROBLEM WITH THE TIRES AND THEY WANT TO KEEP IT QUITE BY TRYING TO SATISFY THE CUSTOMER SO THEY DON'T REPORT THEM. I DO NOT FEEL SAFE DRIVING THE VEHICLE WITH THESE TIRES. I WILL NOT PUT MY LIFE OR MY WIFE'S LIFE IN DANGER BECAUSE OF THESE TIRES. THESE TIRES WILL BLOW IT IS JUST A MATTER OF TIME. I WORKED IN A TIRE FACTORY FOR 25 YEARS AND I HAVE NEVER SEEN AN IMPACT BULGE. I HAVE CUT UP AND ANALYZED THOUSANDS OF TIRES AND NO IMPACT CAUSED THESE BULGES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2015 JEEP GRAND CHEROKEE
    - LONGMONT, CO

    TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. ALL OF THE LIGHTS ON THE INSTRUMENT PANEL FLICKERED ON AND OFF. THE VEHICLE STALLED ON MORE THAN ONE OCCASION WITHIN THE SAME DAY. IN ADDITION, THE VEHICLE FAILED TO SHIFT INTO GEAR PROPERLY. THE VEHICLE WAS TOWED TO A JEEP DEALER TO BE REPAIRED. IT WAS DIAGNOSED THAT THE BCM MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 JEEP GRAND CHEROKEE
    - NEW BERN, NC

    2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REFUSAL OF COMPENSATION FOR REPAIR DAMAGES TO VEHICLE TRANSMISSION DEFECT. NEW SOFTWARE HAS BEEN INSTALLED TO CREATE AN "AUTO PARK" FEATURE. *SMD THE CONSUMER STATED HE THOUGHT THE VEHICLE WAS IN PARK, BUT IN FACT IT WAS IN REVERSE AND THE ENGINE WAS RUNNING. THE VEHICLE HIT A MAILBOX, WHICH RESULTED IN BENDING AND DENTING THE DOOR AND FENDER. *JB

    Source: CONSUMER LETTER
  • 2015 JEEP GRAND CHEROKEE
    - ANKENY, IA

    ENGINE STALL WHILE IN MOTION ON INTERSTATE HIGHWAY ENTRANCE RAMP. "SERVICE ELECTRONIC BRAKE SYSTEM" MALFUNCTION MESSAGE APPEARED. NO PRIOR INDICATION OF TROUBLE. TAKEN TO DEALER FOR WARRANTY REPAIR. AS OF 9/26/16 STILL AWAITING A POWER CONTROL MODULE PART (SIMILAR TO, IF NOT IDENTICAL TO, THE TIPM-7 PART THAT HAS CAUSED ISSUES IN THE PAST) THAT IS ON NATIONAL BACKORDER, WHICH IS THE 14TH DAY OUT OF SERVICE. IN ADDITION TO CONTROL MODUCLE, ELECTRICAL RELAY TO FUEL PUMP AND THE FUEL PUMP ITSELF WILL REQUIRE REPLACEMENT.

    Source: NHTSA WEB SITE
  • 2015 JEEP GRAND CHEROKEE
    - LOTTSBURG, VA

    WOULD KEEP JUMPING INTO PARK WITH EACH ATTEMPT TO PUT IN DRIVE OR REVERSE SEVERAL TIMES- FINALLY WENT INTO DRIVE FIRST TIME HAPPENED.

    Source: NHTSA WEB SITE
  • 2015 JEEP GRAND CHEROKEE
    - DUNDAS, IL

    TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PRESSING THE PUSH BUTTON TO DEPOWER THE VEHICLE, THE BUTTON BECAME DETACHED FROM THE DASHBOARD. DUE TO THE FAILURE, THE VEHICLE COULD NOT BE TURNED OFF. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE NOT DISCLOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 JEEP GRAND CHEROKEE
    - AUSTIN, TX

    I HAVE HAD TRANSMISSIONS ISSUES WITH MY 2015 JEEP CHEROKEE FROM THE FIRST WEEK I PURCHASED IT. I HAVE HAD MY JEEP INTO THE DEALERSHIP TO ADDRESS THIS ISSUES SEVERAL TIMES NOW. THEY HAVE REPLACED THE TRANSMISSIONS ONCE, UPDATED THE FIRMWARE A COUPLE OF TIMES, AND ARE NOW JUST TELLING ME "THAT'S THE WAY IT IS" AND THAT I WILL JUST HAVE TO LIVE WITH THE PROBLEMS. THE TRANSMISSIONS JERKS INTO GEAR A TIMES, ESPECIALLY WHEN ACCELERATING AFTER A NEAR STOP (SPINS THE TIRES SOMETIMES WHEN IT 'CLUNKS' INTO GEAR), SLIPS OUT OF GEAR AT TIMES AND 'CLUNKS' BACK IN (WHEN TRAVELING AROUND 40 MPH USUALLY), AND HAS ALSO JUST QUIT FUNCTIONING ALL TOGETHER WHILE TRYING TO ENTER A FREEWAY (HAD TO PULL OVER AND STOP/START CAR TO GET THE TRANSMISSION BACK). EVERY TIME I DRIVE THE CAR ONE OF THESE ISSUES CAN BE OBSERVED. I AM A VERY DISPLEASED LONG TIME JEEP OWNER..

    Source: NHTSA WEB SITE
  • 2015 JEEP GRAND CHEROKEE
    - BROOKEVILLE, MD

    ONCE I HAD COMPLETED PARKING THE VEHICLE IN A PARKING LOT IN FRONT OF A SHOPPING CENTER PROPERLY SHIFTING THE GEAR INTO THE PARK POSITION. MY BOYFRIEND BEGAN TO EXIT THE PASSENGER SIDE TO HELP OUR TWO YEAR OLD SON FROM HIS CAR SEAT AS I HAD BEGAN TO RELEASE MY FOOT FROM THE BREAK PEDAL. IT WAS AT THAT MOMENT THAT THE VEHICLE BEGAN TO ROLL FORWARD I QUICKLY PLACED MY FOOT BACK ONTO THE BREAK PEDAL STOPPING THE VEHICLE WHICH STILL INDICATED IT WAS IN PARK. WITH MY FOOT REMAINING ON THE BREAK PEDAL I SHIFTED THE GEAR INTO DRIVE AND INTO PARK, AGAIN. TO ENSURE THE VEHICLE WAS NOW PARKED. THE VEHICLE DID NOT MOVE AND I PLACED THE EMERGENCY PARKING BREAK ON AND HAVE CONTINUED TO DO SO SINCE THE INCIDENT. AT NO POINT IN TIME DURING THE INCIDENT DID THE VEHICLE ALERT ME IN ANY WAY THAT THE VEHICLE WAS NOT IN THE PROPER GEAR POSITION. IT IN FACT READ THAT IT WAS IN THE CORRECT GEAR POSITION OF PARK.

    Source: NHTSA WEB SITE
  • 2015 JEEP GRAND CHEROKEE
    - STONY POINT, NY

    I WAS IN A DRIVEWAY AND PUT THE CAR IN REVERSE AND ACCELERATED SINCE IT WAS A VERY SLIGHT INCLINE WHEN THE CAR AUTOMATICALLY WENT INTO AUTO PARK. THIS HAPPENED 4 TIMES. I SHUT THE CAR OFF, RESTARTED. THE SHIFTER WORKED. I DROVE TO THE DEALER, THEY LOOKED AT IT AND SAID NOTHING IS WRONG. SEEMS LIKE A SAFETY ISSUE TO ME

    Source: NHTSA WEB SITE
  • 2015 JEEP GRAND CHEROKEE
    - OXFORD, PA

    TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL AWAY. THE REAR PASSENGER SIDE WHEELS ROLLED OVER THE CONTACT'S LEGS. MEDICAL ATTENTION WAS REQUIRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE