2014 JEEP GRAND CHEROKEE Complaints

WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 55MPH, MY PASSENGER SEAT HEADREST DEPLOYED. NO ONE WAS SITTING IN THE SEAT AND THERE WAS NO COLLISION OR IMPACT AT THE TIME OF DEPLOYMENT. SEE ATTACHED PHOTOS. THIS ISSUE HAS BEEN DISCUSSED MANY TIMES ON THE JEEPCARES FORUM, YET NO VOLUNTARY RECALL HAS BEEN ISSUED BY CHRYSLER. I'M FILING THIS FORMAL COMPLAINT AND WILL BE CONTACTING CHRYSLER TO COVER REPLACEMENT COST.

DRIVER SEAT BELT WON'T RETRACT. UPPER SHOULDER HARNESS GUIDE HAS CRACKED AND IS PINCHING THE BELT KEEPING IT FROM RETRACTING. THIS IS A 2014 JEEP GRAND CHEROKEE WITH 54,000 MILES. THIS IS A FACTORY DEFECT AND SHOULD BE COVERED AS A SAFETY. THERE IS NOT REPLACEMENT PART YOU HAVE REPLACE THE WHOLE SEAT BELT ASSEMBLY AT A HUGE COST.

2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARD TO VEHICLE PROBLEMS WITH EMISSION DEVICES AND RE GENERATION PROTOCOL. *AS THE CONSUMER STATED THE VEHICLE GOES INTO SAFE MODE. *JS

MY 2014 JEEP GRAND CHEROKEE OVERLAND IS SLAMMING ON BREAKS AND BLINKS A RED LIGHT SAYING BRAKE WITH NOTHING ON THE ROAD! THIS IS THE SECOND CAMERA/ COLLISION DETECTION SYSTEM IT HAS OCCURRED ON, DEALERSHIP CAN'T FIND ANYTHING WRONG PLEASE HELP BEFORE THIS KILLS MY FAMILY! I FOUND THAT THERE WAS ALREADY A BIG INVESTIGATION ON THIS IN 2016 BUT DIDN'T INVOLVE A RECALL, I AM WORRIED FOR MY SAFETY. JEEP WANTS ME TO DRIVE THE CAR AND TRACK IT WITH A DEVICE THAT RECORDS MY DRIVING PATTERNS. I DON'T SEE HOW THIS IS GOING TO HELP THEM IDENTIFY THE ISSUES WITH THEIR FCW ( FORWARD COLLISION WARNING SYSTEM) HTTPS://APNEWS.COM/D60D7185EC0E4B53A666E32B77B8039A THIS ARTICLE ABOVE DESCRIBES EXACTLY WHAT I AM HAVING OCCUR. *TR

THE POWER STEERING BECOMES INEFFECTIVE PARTICULARLY IN COLDER WEATHER. FROM WHAT I HAVE READ ONLINE, POWER STEERING PROBLEMS ARE VERY COMMON WITH THIS YEAR MODEL. THIS STARTED HAPPENING IN 2017 TO OUR VEHICLE. WE HAVE TO STOP THE VEHICLE, MOVE THE WHEEL LEFT & RIGHT A FEW TIMES TO GET IT TO START WORKING AGAIN. THIS HAPPENS WHEN WE ARE GOING FROM REVERSE, THEN SWITCH GEARS TO DRIVE. THIS HAS HAPPENED ON A CITY STREET, IN OUR DRIVE WAY, & WHEN TURNING AT A RED LIGHT, IT WAS VERY SCARY FOR MY WIFE WHEN IT HAPPENED AT THE LIGHT.

WHILE DRIVING ON THE ROADWAY AND HIGHWAY MY VEHICLE WILL RANDOMLY KICK ITSELF INTO NEUTRAL AND WILL KILL THE ENGINE WITH NO SUDDEN WARNING AND OR WARNING LIGHTS THAT THERE IS A PROBLEM. THE BATTERY WILL REMAIN ON BUT THE ENGINE IS OFF. THIS HAS HAPPENED ON 3 SEPARATE OCCASIONS SINCE I PURCHASED THE VEHICLE IN 2015 MORE RECENTLY THIS ISSUE BEGAN IN 2019. AFTER ATTEMPTING TO RESTART THE VEHICLE IT WILL ATTEMPT TO TURN OVER THE ENGINE BUT WILL NOT START, LEAVING ME STRANDED IN THE MIDDLE THE THE ROADWAY. 50/50% CHANCE THE ENGINE LIGHT WILL TURN ON AND UNKNOWN ERROR. THE ONLY WAY I HAVE BEEN ABLE TO MOVE THE VEHICLE IS TO REMOVE THE BATTERY CABLE AND LET IT SIT FOR 30 MINUTES RESETTING THE ELECTRICAL SYSTEM. THOUGH THIS IS A SHORT TERM FIX. I HAVE CONTACTED MULTIPLE JEEP DEALERS IN THE AREA AND EVERYONE I HAVE TALKED TO HAS ADVISED ME THEY HAVE NEVER SEEN OR HEARD OF THIS PROBLEM. THIS IS A SAFETY CONCERN LOOSING ALL POWER TO MY VEHICLE WHILE DRIVING ON THE ROADWAY AND HIGHWAY. I FEAR THAT THIS WILL CAUSE A GREATER PROBLEM TO MYSELF AND THE PUBLIC IF THE ISSUE IS NOT FIXED. I CAN SEE A CATASTROPHE IF THE PROBLEM IS NOT FIXED. I TOOK MY VEHICLE INTO A JEEP DEALERSHIP TO HAVE THE ELECTRICS RECALL PROBLEM FIXED A FEW YEARS AGO WHEN I WAS ADVISED FROM JEEP UNKNOWN EXACT DATE. THIS IS A LIABILITY AND LIVES WILL BE HURT INCLUDING MYSELF IF THIS PROBLEM IS OVERSEEN. *DT*JB

YESTERDAY OUT OF NOWHERE MY PASSENGER HEADREST DEPLOYED, I WASN'T IN AN ACCIDENT I WAS JUST PARKED AND THE HEADREST JUST POPPED OUT OF PLACE. I CALL THE DEALER AND THEY TOLD ME IS OVER $600 OF REPAIR. I DON'T UNDERSTAND WHY I SHOULD PAY THE REPAIR WHEN IT IS A VEHICLE MALFUNCTION.

SITTING IN MY DRIVEWAY WITH CAR IN PARK & FELT SOMETHING HIT THE BACK OF MY HEAD & HEARD A POP SOUND, MY HEAD JERKED FORWARD. I THEN LOOKED AT THE HEADREST & SAW THAT IT HAD COME APART

THE VEHICLE LOST PARTIAL POWER WHILE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 65MPH AND BECAME DIFFICULT TO CONTROL CREATING AN EXTREMELY DANGEROUS SITUATION. THERE WERE NO SYMPTOMS OR OTHER INDICATORS PRIOR TO POWER LOSS. THE VEHICLE IS WELL MAINTAINED, 5-YEARS OLD AND HAS APPROXIMATELY 85,000 MILES. INITIAL DIAGNOSIS BY INDEPENDENT INDICATED THE NUMBER 3 CYLINDER LOST COMPRESSION WHICH SHOULD NOT HAVE OCCURRED ON A VEHICLE IN THIS GOOD OF CONDITION BUT WAS A PROBLEM COMMON IN JEEPS AND CHRYSLER IS WELL AWARE OF THE PROBLEM. THE VEHICLE WAS MOVED TO JEEP DEALER FOR FURTHER DIAGNOSIS AND REPAIR.

THE WINDSHIELD WIPERS WILL NOT TURN OFF AND THE TURN SIGNAL BLINKERS DO NOT WORK. ALL WAS WORKING; THE NEXT DAY THE PROBLEM STARTED. STARTED THE VEHICLE AND THE WINDSHIELD WIPERS STARTED EVEN THOUGH THE SWITCH WAS OFF. THE CONTINUED WINDSHIELD WIPER PROBLEM MADE IT EASY TO IDENTIFY THAT SOMETHING WAS WRONG. TOOK IT INTO THE DEALER FOR A RECALL PROBLEM (SAFETY RECALL U65- REPROGRAM POWERTRAIN CONTROL) AND HAD THEM LOOK AT THE NEW PROBLEM, TOO. THE MULTI FUNCTION SWITCH WAS FINE BUT THE VEHICLE NEEDED A NEW VEHICLE HARNESS AND WOULD COST OVER $3,500 TO FIX AND INSTALL. THE DEALER WOULD HAVE TO ORDER THE HARNESS BECAUSE THEY DO NOT HAVE ANY IN STOCK. THE DEALER CHARGED $145 AND KEPT THE CAR FOR TWO DAYS TO TELL ME THAT. HAVE DISCONNECTED THE BATTERY SEVERAL TIMES IN AN EFFORT TO REBOOT THE VEHICLE COMPUTER. LOOKING ONLINE THIS IS NOT THE ONLY TIME THIS HAS HAPPENED. THE PROBLEM IS UNRESOLVED.