2023 JEEP WRANGLER Complaints

The defective component is the cable and handle assembly that controls the rear seat’s ability to fold down and lock securely in the upright position. The dealership confirmed the cable was bound but is refusing to repair it under the factory warranty. This is a safety concern because a faulty mechanism may prevent the seat from locking properly. If the seat cannot stay secured in the upright position, a passenger could be thrown forward during a hard stop or collision, and cargo from the rear could strike occupants. The defect compromises the seat’s ability to restrain passengers and maintain structural stability in an accident.

We are contacting you today because our 2023 Jeep Wrangler 4xe started to exhibit some concerning issues: On a fully charged battery, our Jeep started normally in hybrid mode. After 10-15 miles (down to 51% battery capacity), power switched to Internal Combustion Engine (Engine) After parking, upon restart and re-restart, various malfunctions appeared on dashboard: - Straight to engine power (engine noise), not on electric power (even when still in hybrid mode) - "Service charging system” alert - Engine light on - Plug light on - Battery light on - "Blind spot service unavailable, service required” - On right dial showing “Power" and “Charge", abnormal (?) temporary swing down towards “Charge" - AC not working (no warning, no alert) - Battery still showing 51% After parking, when attempting to charge: - Charging lights start off normally but stop (?) after 30 seconds, and - “Service charging system” flashes back on - Engine light on, Plug light on, etc - AC still not working -The Jeep is now not accelerating normally and seems to lack power -Breaking is unresponsive or lagging Please note, our vehicle was recalled under 95B and was serviced by Kendall Jeep on July 25, 2025 for 1895B182 Reprogram BPCM and Complete Drive Cycle Reoutine. We were told the software update was successful. We have made an appointment with Kendall Jeep to drop our Jeep off on December 8, 2025. We are concerned that our vehicle is unsafe to drive and that MOPAR has not provided a fix for this continuing issue. We included a pic of our dashboard and warnings.

Complaint Summary: Severe, dangerous steering oscillation (“death wobble”) while driving at highway speeds. Violent shaking after hitting a bump on Highway 94 in Minneapolis caused near loss of control. Forced to pull off the road to avoid an accident. Defect recurred continuously, requiring speeds of 25–55 mph for an 800-mile trip to Canada and the entire return trip. This is a known defect documented in EA18-002 and multiple class actions. Description: I was driving my 2023 Jeep Wrangler (VIN [XXX] ) eastbound on Highway 94 in Minneapolis when the front suspension began shaking violently after hitting a bump. The oscillation was so extreme that I thought the vehicle would veer out of control. I had to pull off the road immediately. The shaking recurred with every bump and forced us to drive extremely slow for the remainder of our trip (25–55 mph for over 800 miles each way). This created a major safety hazard during our long-distance travel. After returning home, I drove 90 miles to Billion Jeep in Sioux Falls, where a certified Jeep mechanic diagnosed it instantly as the “death wobble” and stated it was a known recurring defect. I had to pay for repairs out of pocket. Despite the severity of this defect, Chrysler Capital still demanded a $395 disposition fee even though the vehicle was unsafe. I paid it under protest to avoid credit repercussions. Jeep has known of this defect for years (EA18-002, TSBs, class action Flynn v. FCA US LLC), yet it continues in 2023 models. This is a major safety concern and could cause loss of control at highway speeds. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My vehicle, a 2023 Jeep Wrangler 4xe (VIN [XXX] ), is under recall stating: “A vehicle fire can result in increased risk of occupant injury.” “Owners are advised to refrain from recharging.” “Owners… are advised to park away from structures.” “The remedy… is not currently available.” Vehicle also has front-end instability at 65+ mph. I notice it starting to vibrate/wobble. Dealership will not provide a loaner until a remedy has been identified leaving my family in a very unsafe, potential life threatening position. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have several issues. 1. An independent auto shop noticed all 4 of my shocks were leaking when they did an oils change and tire rotation recently. I have had my other oil changes and rotations at the dealership prior to this and they never mentioned it. I’ve tried calling my dealership svc dept. about it 4 times now with no call backs. 2. The new tires that came with my jeep from the factory only lasted about half their treadwear. I had to replace prematurely at 30,000 miles bc they were causing a “deathwobble” on my jeep at speeds of 60-70mph and they were also messing with my alignment which I paid the dealer to try to fix but they’ll couldn’t bc it turns out it was the tires the whole time but they’ll couldn’t bc couldn’t figure this out. The independent tire shop figured it out. 3. This is the most worrisome They just sent me another recall about the high voltage battery pack being dangerous and poasibly catching fire. It says not to charge it or park it near structures. This is the 2nd or 3rd recall of this sort and it’s not allowing me to use the electric features on my vehicle which I paid extra for when I bought it and I pay yearly for with insurance and taxes.. I need compensation or a vehicle exchange or a buyback so that I can use my vehicle as it is intended to be used. This is a clear violation of that. Please help me!

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The contact stated that recently the vehicle started hesitating while driving at various speeds while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. The contact noticed that white smoke was coming from the exhaust pipe. Additionally, the contact stated that after shifting into reverse(R), the indicator on the instrument cluster and the console started to flash, and the vehicle failed to reverse as intended. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V741000 (Electrical System). The manufacturer was not informed of the failure. The failure mileage was approximately 56,000.

The contact owns a 2023 Jeep Wrangler 4XE. The contact received a recall letter from the manufacturer for NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure but had no safe place to park the vehicle away from other vehicles.

This is a safety recall dispute — the vehicle is under NHTSA recall 25V741000 with a fire-risk-when-parked warning and no available remedy. I’m requesting arbitration for a manufacturer repurchase OR that the leasing bank be directed to terminate the lease early without penalty.

Vehicle: 2023 Jeep Wrangler Sahara Mileage: Approx. 67,000 Case Number with Jeep/Stellantis: 94808242 I am reporting a recurring and dangerous “death wobble” safety defect in my 2023 Jeep Wrangler Sahara. I have experienced more than 30 separate incidents of violent front-end shaking while driving, often at highway speeds. The wobble happens suddenly without warning and causes the vehicle to become difficult to control, creating a serious risk of losing control, swerving into other lanes, or causing a crash. I have three children who regularly ride in this vehicle, and these episodes have occurred while they were present. The problem has occurred under multiple road and weather conditions. I have attempted repairs including new tires and new shocks, and the issue still persists. The vehicle has been evaluated by Jeep dealership service departments and the problem has not been resolved. I have documented each event with video recordings and logs including date, time, speed, tire pressure, and temperature. The manufacturer has opened Case #94808242, but the defect remains unresolved. This is an ongoing safety hazard and the vehicle is unsafe to operate. I am requesting an investigation and formal record of this recurring safety defect.

What component or system failed or malfunctioned, and is it available for inspection upon request? My 2023 Jeep Wrangler Rubicon 4xe (VIN [XXX] ) has experienced repeated failures in the high-voltage hybrid electrical system, including “Service Hybrid System” warnings, failure to hold charge, and loss of EV function. It has also experienced a dangerous front steering damper failure at highway speed. All components remain available for inspection upon request, and the vehicle is still in my possession. How was your safety or the safety of others put at risk? The hybrid system failures have caused repeated drivability issues, unpredictable power delivery, and warnings advising me not to operate or charge the vehicle due to potential battery-related safety risks. More critically, the steering damper failed abruptly at approximately 75 mph, causing severe front-end instability, vibration, and momentary difficulty maintaining directional control. This failure created an immediate risk of a loss-of-control crash on the highway. Being instructed not to charge the vehicle for months due to safety recalls also indicates a high-voltage battery safety risk that could endanger me, my passengers, and others. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Multiple dealerships have documented hybrid-system faults, charging restrictions, and recall-related battery concerns. The “Service Hybrid System” fault has been observed and documented by authorized Jeep/Chrysler service centers. The steering damper failure was documented during service shortly after the highway incident, and the dealer confirmed the part had failed unexpectedly despite passing inspection less than 1,000 miles earlier. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The defects have been repeatedly inspected and documented by Jeep/Stellantis dealerships. Stellantis has been notified directly INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION