2023 JEEP WRANGLER Complaints

View complaints related to 2023 JEEP WRANGLER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 340 complaints submitted for the 2023 JEEP WRANGLER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 JEEP WRANGLER
    - Beaver Cove, ME

    While driving my 2023 Jeep Wrangler on a road traveling at approx 15 to 20 mph the “Auto Park “ feature activated and the vehicle came to an abrupt stop in the middle of the road.The D indicator was blinking and in order to proceed I had to place the shift in Park and then back in Drive. The car was flat bedded to the dealer who was unable to fix it. The dealer was unable to assure me this would not happen again. The dealer did disconnect the wiring to the door which gave my wife and I some comfort and peace of mind. One of two things could have caused this to happen;1 a malfunction in the module in the door or 2 a malfunction in the computer. I have a severely degenerated cervical spine; a rear end collision could cause me severe injury. It is absolutely necessary that this function be turned off in my vehicle. I have been patiently awaiting for Jeep Wave and my local dealer to fix this problem. In the meantime, my wife and I have had no window operation nor keyless entry nor mirror operation on the driver’s side. It was only by the Grace of God that no vehicle was following us that day.

    Source: NHTSA WEB SITE
  • 2023 JEEP WRANGLER
    - Brick, NJ

    We have been experiencing a bouncing and shaking in the front end of our vehicle while driving at highway speeds. This happens when hitting the slightest bump or transitions from pavement to concrete. Last week while driving on the highway the shaking and bouncing was so violent that I can't believe I didn't lose control. I brought the vehicle to the dealer and for the second time they replaced more suspension items in the front end. After doing some research I found out that this has been a problem with these vehicles for quite some time and that it's known as the "Death Wobble". After what I experienced I can understand why. I called Jeep and spoke to multiple people in different departments and as they acknowledge the problem they don't seem to care how unsafe the issue is. I can't believe there haven't been any deaths related to this and I'm hoping you might investigate these issues further before that happens.

    Source: NHTSA WEB SITE
  • 2023 JEEP WRANGLER 4XE
    - Huffman, TX

    While driving to work before daylight the jeep lost all electrical power and cut all lights inside and outside so I couldn't see. There were no other lights to guide me to a pull off. I almost hit a concrete barrier because of this. I just got this vehicle back from replacing the hybrid battery from a recall. There are no check engine lights on and I was able once stopped to restart in gas mode only.

    Source: NHTSA WEB SITE
  • 2023 JEEP WRANGLER
    - Goshen, IN

    At highway speeds,60+ the jeep starts an extreme wobbling and shaking when I hit a bump. Sometimes I can slow down and it stops and other times I have to pull Over and come to a complete stop. I just bought this jeep less than two weeks ago and it’s now in service getting a new steering damper. Everything I’m reading online says this is just a Bandaid. My husband knows about Cars and he said this will only absorb the shaking until it wears out and then it will start again. I was told it was their third jeep today with a death wobble. They sold the jeep to me with this issue and now I have to pay a warranty deductible 10 days after purchase to get it fixed. It only has 33,000 miles on it. It’s hard to control the steering at 70 mph when the entire front end starts violently shaking.

    Source: NHTSA WEB SITE
  • 2023 JEEP WRANGLER
    - Stafford, VA

    The vehicle violently shakes after hitting minor bumps on the road. The steering wheel shakes not allowing you to have control of the vehicle. The vehicle can hit another vehicle or roll over due to this defect. This is a serious issue linked to poor quality parts and craftsmanship from the manufacturer. This can cause serious injury or death if not fixed immediately. This also causes the alignment to go out and pre-mature wear and tear on the tires. Mark my words someone will die from this failure.

    Source: NHTSA WEB SITE
  • 2023 JEEP WRANGLER
    - Lodi, CA

    There is a problem with my electrical system. I have brought it in to jeep several times, and they have brushed it off. In July 2024 I was driving and the car shut off in the middle of traffic. I was able to come to a stop in a turning lane, but it was a dangerous, scary situation. When I took it to the dealership, they said they could not replicate it and sent me on my way. In March 2024 I was stranded at night at a dog park when my car wouldn't start. There was a message stating that the electrical system needed to be serviced. I had it towed to the dealership and they said it was just the engine battery and an issue with a sensor that was put in upside down. In October 2024 I received a notice not to charge my battery or park it in or near buildings. There was no fix. Then, they had software update that was supposed to fix internal problems with the batteries. I asked for a new battery without the issues, and they said no. The scariest, and biggest problem I'm having, though, is that intermittently I lose power when trying to accelerate into traffic. This has led to many scary incidents of other drivers nearly hitting me and being very upset. The most recent incident was on Wednesday, February 12. I was driving on highway 12 in the morning on my way to work and a car pulled in front of me. To avoid a collision, I swerved to the left lane and tried to accelerate to get out of the way of the car behind me and my car would not accelerate. I had to take my foot off the gas, then push again to get it to go. It was terrifying and dangerous. The car behind me nearly hit me, and they honked and were very upset. This situation happens probably once or twice a month. I had my car in the shop to address these issues and I had a rental car and Jeep said they would work with the dealer to repair. They never did. Never called me back, and now they are refusing my rental reimbursement. I don't have anymore money to pay for another so I'm stuck

    Source: NHTSA WEB SITE
  • 2023 JEEP WRANGLER
    - Plano, TX

    At 40 mph and above and without warning, the front end of the vehicle will begin to bounce and shake from side to side causing the steering wheel to also shake, thus making it difficult for the driver to safely steer the vehicle. Once speed is reduced the shaking stops and normal control is regained. This issue has occurred multiple times and lasts anywhere from a few seconds to over a minute.

    Source: NHTSA WEB SITE
  • 2023 JEEP WRANGLER
    - Kissimmee, FL

    2023 vehicle no problems until 95B safety recall was performed. Warning light low air next day. Two wks after recall serv. and less than 4-6 months after reg. Maint. & oil change the check engine light came on upon start. Checked and the black coolant reservoir the caps dip stick was void of fluid I was told. Called dealer to advise. Visited dealership the head mechanic dx that the gas cap seal is bad.the check engine light off and not the low to empty coolant. Complaint is the warning light panel. The electrical wires exposed hanging broken small panel on the passengers side of the rearview mirror. Noticed after pickup from dealership. This was addressed with service depart. These panel, coolant, panel broke handing wires, gas cap seal are all issues after recall services. I believe it is unlikely just electrical issues that occurred when it was recently in for the battery recall requiring overnight parking. It was left overnight as they needed to know if it would catch fire. I was not informed if it was necessary as I’ve read to test drive it on electric before it was returned to me. The advisor was in days off happened to be in and was pleasant but I felt rushed. I was given the paper to sign and just told all is well, period. Broken panel part with electrical wires hanging out of rearview mirror. Gas cap seal that is now faulty setting of warning check engine light but not the LOW coolant? No explanation for damaged panel part and reason for messing with the wires. Concerns are engine, electrical and panel failure. Engine should not have issue with coolant. It never should’ve gotten to that point. The fact that there was low to no coolant as the dip stick didn’t register any. It’s a solid black reservoir not able to visibly check for coolant.I find it’s a safety issue, a mechanical issue. The head mechanic is saying that we would’ve never known about coolant needed had it not been for the only 2 yr old gas cap that leaves engine warning light on.

    Source: NHTSA WEB SITE
  • 2023 JEEP WRANGLER
    - San Antonio, TX

    The 2023 Jeep Wrangler has been inspected by two different dealerships 6-7 times, and I have submitted four cases through Jeep Wave, including a request for a buyback. While driving on the highway or on city streets, the vehicle experiences a speed reduction to 5-10 miles per hour, with a stiff steering wheel and hard brakes. Warning messages appear, including: "Engine Light," "Service Transmission. Continue in D. Do Not Shift or Turn Off Engine Until You Reach a Desired Location. You May Not Be Able to Shift Again Until Serviced," and "Brake is Not On," even when the vehicle is in park. The vehicle has malfunctioned twice on the highway while driving at 65-70 miles per hour and several times during heavy traffic at 5 PM. This raises significant safety concerns, especially on the highway, where a malfunction could pose a danger to others on the road. Although the issue cannot be replicated by the dealership, error codes appear when the vehicle is taken in for inspection. Ultimately, I am told that the issue is related to the "grounding." One dealership had the vehicle for 24 days. I picked it up on a Saturday at 10:30 AM, but by Sunday at 10 AM, the vehicle's speed had again decreased, the brakes were stiff, and the steering wheel was locked. The vehicle is available for inspection, and my buyback request has been denied three times. The vehicle is currently at the dealership once again, and I am genuinely concerned about the safety of my children and family members when I'm driving. My safety, as well as the safety of others on the road, is at risk.

    Source: NHTSA WEB SITE
  • 2023 JEEP WRANGLER
    - Boise, ID

    The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE