2023 JEEP WRANGLER Complaints

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available

The battery has a possibility of catching on fire, there is no known fix, and it is right below the back seat where a 2 and 4 year old sit. The car is unsafe to drive.

UNKNOWN. Jeep’s dashboard and the indicator by shift (Park) illuminates randomly while parked and drains the battery. After the latest event battery voltage tested to 4.4V. Jeep won’t even make a click sound when trying to start. This happened first week of new car delivery and three more times within past eight months. I spoke to the sales agent after first event and he said it will be noted. Second time dealer service replaces both main and auxiliary battery. A month later dealer service just recharged both batteries for the same issue. Now the jeep is having same issue and taken to the dealership for service. Engine light also came on after the latest event. The jeep is still at the service center for last 13 days. They informed me that both batteries are replaced and the error codes for engine light are P1AE2 and P1E75. I’m not aware of any other attempts to find the cause of the issue.

The contact owns a 2023 Jeep Wrangler. The contact stated that after reversing out of a parking space and shifting the vehicle into drive, the vehicle suddenly accelerated on its own. As a result, the contact briefly lost control of the vehicle, which then glanced off the rear of another parked vehicle, coming to a complete stop after colliding with a concrete pillar. The contact also stated that while the vehicle was accelerating, he did make attempts to maneuver and slow the vehicle but the steering wheel and brake pedal both failed to respond. Both the driver and passenger side air bags were deployed. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who was unable to duplicate the failure and/or provide a diagnosis. The vehicle was not repaired. A police report was filed, and injuries were reported. Both the driver and his passenger were transported to an area hospital following the accident for treatment. The contact was treated for a broken left wrist and bruised ribs while the passenger was treated for 3 broken ribs and shoulder pain. The manufacturer was not notified of the failure. The failure mileage was 1,025.

The contact owns a 2023 Jeep Wrangler. The contact stated that the vehicle failed to start on two occasions. The contact stated that the plug in, check engine, and battery warning lights were illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the 12-volt battery needed to be replaced. The 12-volt battery was replaced; however, the contact stated that it was difficult to charge the battery. The contact attempted to recharge the vehicle with other chargers; however, the vehicle failed to recharge. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 1,487.

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

A recall with a vehicle that could start on fire is acceptable to drive, recall 95B-Jeep

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The dealership states there are NO active recalls on the vehicle. I’ve taken it in multiple times for the same complaints but they always say they “cannot reproduce” the issue and brush me off. This vehicle seems to have something wrong with the transmission and is often jumpy during acceleration and often times struggles with the braking process. It almost seems like it’s getting a burst of acceleration that I have to fight against while braking. It has been quite scary at times. I have stopped charging the vehicle bc the charger gets incredibly hot near the handle, even when I use public chargers. One time the vehicle died while I was driving at approximately 55 miles per hour. The dealership stated it was bc I was “low on gas” and blew it off as user error.

Manufacturer Recall Number95B NHTSA Recall Number24V-720 Recall StatusRecall Incomplete, remedy not yet available Summary In rare circumstances, a battery pack may contain cells with separator damage. Separator damage, combined with other complex interactions within the cells, may lead to a vehicle fire. Safety Risk A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. Remedy FCA US will conduct a voluntary safety recall on all affected vehicles. Remedy is a software flash followed by a HV battery replacement if needed.