2025 JEEP WRANGLER Complaints

My dealership (Jeep Bayside Annapolis, MD) is refusing to fix the recall. They say they’ve had issues with some of the cars, and it’s taking too long. They said they’ve are capable of fixing the recall, but are refusing to do so.

I took my Jeep to the dealership to have the 68C recall fix done. Upon “passing” I was told I could continue charging as normal. I began charging as I did prior to the recall and recall fix and it fried my GFCI outlet and thankfully so or it my house would have caught fire. The only thing on that circuit is the Jeep charger and garage door opener, same as before the recall and recall fix. I’ve had an electrician out to confirm it wasn’t an electrical issue.

The vehicle has experienced repeated unexpected stalling during normal operation. After a dealership visit and representation that recall-related work was complete, the vehicle stalled again within hours. There is an active recall related to this issue with no available remedy. Due to safety concerns, the vehicle is not being driven. The manufacturer has not provided clear guidance regarding repair or safe operation, and the vehicle has been effectively unusable for an extended period of over 60 days.

MPG not what window sticker claims. Window sticker claims 18 mpg city, 23mpg highway, 20 combined. Getting 13 combined

On multiple occasions, the Auto Start/Stop system has triggered a failure message on the Driver Notification Screen on the Center Console. As a result, less than two to five minutes after the failure warning, the entire vehicle loses power and electrical continuity. The vehicle loses all electrical systems, accessories, and critical driving elements (including speedometer and other instruments). This requires full roadside towing and assistance. The vehicle was taken to two Jeep/Dodge/Ram service centers for diagnostics and service, and both centers were unable to replicate the customer concern, although one noted that the battery terminal was "disconnected", even though the engine bay and battery section was never accessed by the driver from when it was purchased, including roadside assistance never accessing the engine bay and battery section, they simply towed the vehicle by disengaging the parking brake and engaging it when towed. This poses an abrupt and severe safety concern, as sudden loss of power and electrical systems results in loss of control, loss of lighting (external lights (headlights, taillights, hazard lights, etc.), and causes panic. This vehicle cannot be trusted as the safety is compromised.

The contact owns a 2025 Jeep Wrangler. The contact stated that while starting the vehicle, the infotainment display turned on and turned off unexpectedly. In addition, the contact stated that after driving the vehicle for approximately five minutes, the infotainment center display functioned normally. The failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,420.

Subject: Safety Complaint – 2025 Jeep Wrangler 4xe Unexpectedly Shifted Into PARK While in Traffic Vehicle: 2025 Jeep Wrangler 4xe Mileage at Time of Incident: 1300 Date of Incident: [XXX] Location: Ohio I am submitting this complaint to formally report a serious and dangerous safety defect involving my 2025 Jeep Wrangler 4xe. While approaching a red traffic light at normal driving speed, the vehicle suddenly and without any warning shifted itself into PARK. I did not press the park button, and no alerts or warnings were displayed prior to the event. The vehicle abruptly decelerated, leaving me momentarily without power in active traffic. I had to quickly react, restart, and shift back into gear. This incident was completely unexpected, and placed me and others at immediate risk of a rear-end collision. This behavior is unacceptable in a modern vehicle and represents a clear safety hazard, particularly in traffic conditions where sudden loss of propulsion can result in serious injury or death. There were no dashboard warnings, messages, or indications that the vehicle was about to enter PARK. The vehicle was functioning normally immediately before the incident. I am requesting: 1.A full investigation into this incident 2.Written documentation of any known defects, recalls, or software issues related to unintended gear shifts in the Wrangler 4xe 3.A permanent fix, not a temporary reset or software update without explanation 4.Documentation placed in my vehicle service record acknowledging this safety issue I am also submitting this complaint to the National Highway Traffic Safety Administration (NHTSA) due to the severity of the safety risk. This incident has caused me to lose confidence in the safety and reliability of this vehicle, and I expect this matter to be treated with urgency. The vehicle is currently in the shop for the past 4 days with no call explaining what the problem is. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Jeep Wrangler 4XE. The contact stated that after his wife unplugged the high-voltage battery charger, his wife discovered that the charging outlet was black. The contact then shut off the circuit breaker. The contact stated that the failure caused a short circuit in the circuit breaker, which required the socket and wiring to be replaced. The dealer was made aware of the failure and informed the contact that the VIN was included in NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact had not received notification of the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2025 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the recall notification advised to park outside and away from structures and not to charge the vehicle until the remedy was completed; however, the contact resided in an apartment complex that required vehicles to be parked in an indoor garage. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

My 2025 Jeep Wrangler 4xe is under Safety Recall 68C / 25V-741. The recall instructs owners to stop charging the vehicle and to park away from structures due to fire risk. There is no remedy available. As a result, I cannot safely use the vehicle as intended. Stellantis Financial Services told me the only option is to pay off the lease to return it, which is unreasonable during an unresolved fire-risk safety recall. I am requesting NHTSA involvement because the manufacturer has not provided a remedy, loaner vehicle, or safe alternative transportation. I would like early lease termination with no penalties, and reimbursement of all payments made.