2023 JEEP WRANGLER Complaints

I received a recall notice on my Jeep Wrangler Sahara 4xe that the vehicle could suddenly shut down while in motion and needed a repair to prevent this from happening. I took it into the dealer to get the repair. At this point the vehicle had about 1200 miles on it. About a week AFTER getting the recall repair, the vehicle shut down without warning while I was driving it in all electric mode. I had to pull off the road, coast to a stop, and restart. I took it back to the dealer and they said that they had never heard of this happening AFTER getting the recall fixed. They said they didn’t know what to do to address it and would be reporting it to Jeep/Stellantis HQ in Detroit. The dealer is Jeff D’Ambrosio in Downingtown, PA. They said they would be back in touch once they heard from Detroit. This is extremely concerning and should be investigated.

This vehicle was sold unlawfully to me, with an open recall on it. I purchased the brand-new vehicle from Sterling Heights Dodge, Chrysler Jeep New car dealership on 3/23/23. I got at open of business 9am left shortly after 11am with the new car.3/24 The vehicle engine lights came on, RPM's were revved high, engine was making loud noises. I called the dealership to make an appointment with service, I was told I can't bring my car there for service it had to go to Toledo Service Dept Grogan the closest to me. I was told to drive it as is it would be fine. On 3/26 my vehiicle abruptly stopped in heavy traffic with my 5 year old grandson in the backseat. Nothing worked, all power was dead. I have videos of this. I had to get out and motion for traffic to go around us, several time we were almost hit. The car was towed to Grogan they got it in for service 3/28. It was discovered by the service manager on 3/23 when I purchased my new car that New car had an open recall on it launched 3/14/23, and the dealership entered 3/23/23 as the repair date to bypass the system because you can't sell a brand new car with an open recall. The car is dangerous, it has been sitting in service since 3/28 until present date totally disabled without ability to be fixed by Grogan experts. The car was unlawfully sold, it was not disclosed there was a open recall or I would have opted to buy a different car. The car is a lemon they will not take the car back although it was sold unlawfully New Cars are forbidden to be sold with open recalls, and open recalls are to be disclosed prior to selling consumers cars. It is going to cause a very serious accident with injuries and potentially even fatality.

The contact owns a 2023 Jeep Wrangler. The contact stated while driving at various speeds, the vehicle shut off without warning. The dealer was notified of the failure and the contact demanded that the vehicle be bought back. The contact was informed that her request would not be honored. The vehicle was not diagnosed. The manufacturer was also notified of the failure and the contact was informed that she would receive a call back. The failure mileage was unknown.

The contact owns a 2023 Jeep Wrangler. The contact stated that the vehicle was purchased new. The contact stated that the vehicle failed to start at first attempt within two weeks of ownership. The contact stated that she was able to restart the vehicle after several attempts. The check engine warning light and a turtle warning light were illuminated. The vehicle was taken to the dealer, who had been receiving remote assistance from Chrysler engineers in diagnosing the vehicle. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 800.

Our 2023 Jeep Wrangler has the "death wobble" which causes the front end of the vehicle to violently shake and the steeering wheel to almost cause loss of control. Jeep knows about this defect, as does the NHTSA. Jeep need to be mandated to do a recall and fix the issue.

Two days into driving my brand-new Jeep I experienced the death wobble and lost control of my steering wheel on the freeway. I took it to the dealer they replaced the damper. But it happened again where I didn't have control but it didn't shake I just had to get off the freeway once I it stopped hydroplaning without it raining. The steering wheel is not straight and on different types of roads the car drifts and wanders. I am terrified of driving it on the freeway.

While on the highway, vehicle engine simply went off without warning. Loss of power and ability to accelerate. Vehicle message indicated to turn off vehicle. Was able to safely pull the vehicle over and turn it off and back on. Brought vehicle to dealer to get checked out and they could "find no issues with the vehicle." Concerned with driving vehicle now as this could happen again.

Was driving my one week old 2023 wrangler Sahara XE. Came to a stop. I started to drive and my engine completely shut down. Rendering me stuck in the middle of a roadway in traffic. The message on the dash read that there was a shut down on my vehicle and stated something about the transmission . There was no warning, the engine just shut down and put itself in park! I have three children.. this is scary . I contacted the dealer and dropped the vehicle off for the day Where it was inspected but no code was found as a fault. I see thousands of other jeeps (XE’s) have the same engine shut down issue. I presented these facts to the dealer. They dated that they can’t do anything without a code!Please help fix this. Too many are experiencing this very real and dangerous issue!

The front defrost fails to blow any air on the windshield directly in front of the drivers seat, causing visibility issues in winter weather or whenever the windshield fogs up. The vehicle was brought to the dealer and the dealer indicated that the defrost is working as normal and that they just don’t blow air anywhere but in the center. Even when explaining that a windshield that ices up is a safety issue when driving, they indicated there is nothing that can be done.

The contact was an attorney who was filing a complaint on behalf of his client, who owned a 2023 Jeep Wrangler. The contact stated that while his client was driving at an undisclosed speed, the vehicle lost motive power. The failure caused his client's vehicle to be rear-ended by another vehicle. No air bags were deployed upon impact. The contact's client was transported to the hospital for a brain bleed and neck and back injuries. The client suffered a recurring concussion. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. Prior to the failure, the vehicle was towed to the dealer on three separate occasions because the vehicle failed to start. The contact related the failure to NHTSA Campaign Number: 22V86500 (Engine) however, the VIN was not included in the recall. The failure mileage was approximately 1,000.