2023 JEEP WRANGLER Complaints

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was intermittently illuminated, and the vehicle jerked abnormally while driving. The vehicle was taken to the dealer for the recall repair, and the contact was informed that a diagnostic test was initiated. The contact was concerned that the dealer was trying to charge a fee and advised the dealer to start with the recall repair, which was free of charge. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 47,500.

My wife and I were driving to the dealer to have a safety recall service performed on her Jeep Wrangler 4XE. We had just merged onto the highway, I was in my car, behind my wife in her Jeep. Less than a mile onto the highway, my wife suddenly slowed down and moved to the right lane. As she moved over to the right lane, I saw her front tire violently wobbling back and forth. We slowed down to 30mph on the highway and after approximately 30 seconds the problem seemed to resolve. We limped our way to the exit (about another mile) and to the dealer about 1/4 mile off the highway. When my wife got out of the car she was still shaking, rattled by what had just happened. When we described what happened to the service center they responded "oh, you had the death wobble." After some research, I watched several videos about the death wobble, which confirmed what I had just seen. What if my wife had panicked and pulled over into another car in the right lane? What if she was on a small 2 lane highway and veered off the road and down an embankment? There were no warning lights or messages on the vehicle indicating any problem prior to this happening. This happened with ZERO warning and was terrifying to watch, let alone my poor wife experiencing first hand. The Jeep dealership has run diagnostics and report it is a bad steering damper. More than 3 weeks later the car remains at the dealership, awaiting repair of not only that, but also the safety recall fix for the hybrid battery. Communication from the dealership has been vague and suspicious in my opinion. They repeatedly have said they are waiting to hear from jeep on what to do next. My research indicates a previous class action suit relating to this "death wobble" issue on previous models. How does something this dangerous still happen on a 2023 model car with 19000 miles in 2025. I'm shocked at how casually the dealer and manufacturer have addressed this issue.

The issue involves the high-voltage battery system and charging system on my 2023 Jeep Wrangler 4xe. The vehicle was previously subject to Recall 95B, which addressed high-voltage battery safety concerns and was performed by an authorized Jeep dealership. After that recall, the vehicle later experienced additional hybrid system issues, which required replacement of the charging port due to battery-related faults. Most recently, the vehicle was brought to the dealership for Safety Recall 68C, which addresses potential internal battery cell failure that may lead to overheating or fire. During the recall procedure, after the required software updates and diagnostic testing, the vehicle failed the 68C recall. The dealership confirmed that the high-voltage battery must be fully replaced. The vehicle has been out of service since January 6, 2026 and remains at the dealership. A STAR case was opened with Stellantis, but the dealer has confirmed there is no estimated time of arrival for the replacement battery and no estimated time to repair the vehicle. The battery is available for inspection upon request. This defect poses a serious safety risk, as the recall involves potential battery overheating or fire, including when the vehicle is parked. I was advised not to charge the vehicle and to park away from structures prior to repair. The issue has been confirmed by an authorized Jeep dealership and acknowledged by the manufacturer, but the safety defect remains unresolved due to the lack of an available remedy. Due to the unresolved safety recall and lack of an estimated repair timeline, I have been unable to use the vehicle while continuing to incur lease payments and insurance costs. The vehicle is not in my possession and remains out of service solely due to a manufacturer-acknowledged defect. This ongoing loss of use and financial burden has not been addressed.

Lost all power to vehicle after driving for approximately 40 minutes, around 60-70 MPH. I was driving on the highway and then lost all power. I was able to pull off of the interstate and got a few blinking messages. The only one I remember was "Shift to P to Start". I could not accelerate at all and probably had less than a minute to get to safety before the car coasted to a stop and I was forced to put the car in park and turn it back on. It seemed like a forced restart on a computer but you could not choose the time or place to do it and there was very little warning. This is a huge safety issue!

OFFICIAL REPORT: UNJUSTIFIED DENIAL OF SAFETY REMEDY & DATA INCONSISTENCY - VIN: 1C4JJXN6XPW623043 I am filing this official complaint regarding a significant barrier to resolving Safety Recall 68C (Battery Fire Risk) and Recall 78C on my 2023 Jeep Wrangler 4xe. 1. DEBUNKING MANUFACTURER CLAIMS: Stellantis Middle East (Ref: FA-25274) has declined to perform the remedy, claiming authorized dealers in my region lack the necessary equipment. This is FACTUALLY INCORRECT. The manufacturer's own portal (jeep.com) confirms that Recall 04B (HCP Software Update) was successfully REPAIRED on this VIN by the local authorized dealer (Harlem Cars). 2. DISAPPEARING SAFETY RECORDS: I possess a prior screenshot from the official portal confirming that Recall 95B (High Voltage Battery) was also successfully REPAIRED by the same dealer. However, this record has recently DISAPPEARED from the active recall list on the manufacturer's website. This removal of a safety record, combined with the current denial of service, raises serious concerns about data integrity and safety compliance. 3. PROVEN TECHNICAL CAPABILITY: The successful completion of Recall 95B and 04B-both involving high-voltage systems and software-proves the dealer is fully equipped. Furthermore, Mopar Session ID: b27c4acf-bcff-4dbc-99ac-aba6477d31b1 confirms active, real-time communication between the dealer's WiTECH 2.0 tools and U.S. servers. 4. REQUEST: I request NHTSA to intervene and compel Stellantis to provide the necessary software permissions to the local dealer to resolve the 68C fire hazard and the IDCM replacement immediately.

The contact owned a 2023 Jeep Wrangler. The contact stated that while her husband was driving through an intersection at 40 MPH, another driver ran a stop light and crashed into the front driver's side of the vehicle. The other driver's vehicle went underneath the contact's vehicle as the contact's back tires drove over the other driver's engine. The other driver admitted fault due to distracted driving. The contact stated that no air bags deployed inside the vehicle; however, the other vehicle did have the air bags deploy. The contact and her husband were seen by paramedics at the scene of the accident. The contact later sought treatment from her doctor, where an MRI was performed, which showed that the contact had suffered a concussion. The MRI also showed that the contact had suffered a traumatic brain injury, as white matter changes were found in her brain. In addition, the contact was informed that parts of her vertebrae were also damaged, which required surgery. The surgery involved a bone fusion of bone C5 to C6 and a disc replacement of bone C4 to C5. The contact mentioned she was a registered nurse for 25 years, and due to the severity of her injuries, she can no longer return to her profession. The contact's husband was also treated by his doctor for a dislocated right wrist. The injuries of the other driver were unknown if any; however her father, who was a police officer, picked her up from the scene of the crash. A police report was filed. As a result of the accident, the vehicle was totaled and was towed to an independent wrecking yard. The dealer nor the manufacturer had yet been notified of the failure. The vehicle was destroyed. The failure mileage was approximately 17,000.

Over the past two days, the vehicle has intermittently displayed an Electronic Stability Control (ESC) system error message while driving. At the same time, the brake pedal becomes extremely hard to press, as if the brake booster or power assist is not functioning. When this occurs, it requires significantly increased force to slow or stop the vehicle, creating a serious safety hazard. The issue appears randomly and then resolves on its own. The vehicle starts normally, but the brake assist failure and ESC warning recur intermittently without warning. No modifications have been made to the braking system. I lightly tapped my house due to the sudden loss of braking power. No accident with another vehicle or person.

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The contact called the dealer several times and was advised that manufacturer would notify vehicle owners by mail when the remedy was available. The contact had received two recalls for the main battery within a 2-year period. The contact attempted to contact the manufacturer but was unsuccessful. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2023 Jeep Wrangler. The contact stated that upon pressing the Push to Start button to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer, where the battery was replaced; however, the failure recurred approximately 3 months later. The contact stated that the vehicle failed to start; however, the interior lights, the exterior lights, the windshield wipers, and other electrical functions were engaged unintendedly. The gear shifter was locked in park(P). The contact was unable to turn off the vehicle or to lock the vehicle manually or with the key fob. The contact noticed an abnormal relay sound coming from underneath the hood. The contact stated that the failure persisted for 13 hours, from morning to evening, until both batteries were completely drained. The vehicle was towed to Peach Chrysler Dodge Jeep Ram (528 South Blvd, Brewton, AL 36426) to be diagnosed and repaired, but the diagnostic information was unavailable. The manufacturer was notified of the failure but declined to cover the cost of the repair under the warranty. A case was filed. The vehicle was not repaired. The failure mileage was approximately 25,000.

We have had this recall for over a year and now the dealer is saying that the vehicle can't be driven and there is no timeline for a resolution. We are still required to pay our lease on the vehicle and the Jeep is not able to be driven. We are getting no help from the dealer we purchased it from or Jeep itself.