2004 KEYSTONE MONTANA Complaints

I'VE HAD 2 BLOW OUTS WITH HIRUN TIRES IN THE LAST 200 MILES. THE TIRES DON'T HAVE 2,000 MILES ON THEM AND ARE AROUND 2 YEARS OLD. THE TREAD IS SEPARATING. IT HAS CAUSED SIGNIFICANT DAMAGE TOO THE TRAILER.

BLOWN TIRE ON A 2004 KEYSTONE MONTANA MODEL 3295RK 5TH WHEEL TRAILER. TIRE HAD A COMPLETE LOSS OF TREAD BELT WITH SOME TRAILER DAMAGE AT TIRE MILEAGE OF 23,100. TIRE WAS PRESENTED TO A BF GOODRICH DEALER WITH NO ATTEMPT BY THE DEALER FOR WARRANTY. LATER I RECEIVED A RECALL ON THE NEW REPLACEMENT TIRE FOR TREAD LOSS BUT NOT ON THE ORIGINAL TIRE THAT FAILED OR REMAINING 3 ORIGINAL TIRES. ALL OF THE 4 ORIGINAL TIRES WERE MANUFACTURED PRIOR TO THE DATES INCLUDED IN THE RECALL. FAILED TIRE WAS A BF GOODRICH LT235/85 R16 120 Q LRE COMMERCIAL T/A AS RADIAL WITH DOT NUMBER ANOR JD11 4107 OR 1008. AFTER NUMEROUS CALLS TO BF GOODRICH THEY FINALLY AGREED TO PAY FOR 70% OF THE COST OF THE TIRES ON THE REMAINING 3 ORIGINAL TIRES. THE NEW TIRE WAS REPLACED UNDER THE RECALL. *TR

TL*THE CONTACT OWNS A 2004 KEYSTONE FIFTH WHEEL RV TRAILER. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2852. THE CONTACT RECEIVED A RECALL NOTICE FOR THE DOMETIC REFRIGERATOR. DOMETIC STATED THAT THE REFRIGERATOR WAS OUT OF WARRANTY AND HE WOULD HAVE TO CALL A DEALER AND PAY FOR THE REPAIR. CURRENTLY, THE TWO DOOR REFRIGERATOR DOES NOT WORK AT ALL. COOLANT WAS LEAKING IN THE REAR OF THE REFRIGERATOR, WHICH IS LOCATED NEXT TO THE GAS LINE. THE CONTACT HAD TO TURN OFF THE GAS LINE AND THEN TURN OFF THE REFRIGERATOR BEFORE A FIRE OCCURRED IN THE RV. UPDATED 05/06/09. *LJ UPDATED 05/07/09

TL*THE CONTACT OWNS A 2004 KEYSTONE MONTANA-MOUNTAINEER RV, MODEL 297RKS. THE CONTACT STATED HIS DOMETIC REFRIGERATOR, MODEL RM2852 FAILED. HE RECEIVED A RECALL NOTICE AND CALLED DOMETIC. HE WAS INFORMED THAT THEY WOULD NOT COVER THE REPAIR BECAUSE THE UNIT WAS OUT OF WARRANTY. A NEW REFRIGERATOR WILL COST $1,400 AND THE CONTACT FEELS THAT HE SHOULD NOT HAVE TO PAY FOR A NEW UNIT. THE PART NUMBER AND NHTSA CAMPAIGN ID NUMBER WERE UNKNOWN. UPDATED 10/30/08. *LJ THE CONSUMER STATED HE NOTICED YELLOW STAINS BEHIND THE REFRIGERATOR AS DESCRIBED IN THE RECALL. UPDATED 10/30/08. *JB

TL*THE CONTACT OWNS A 2004 KEYSTONE MOUNTAINEER. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2852. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08E032000 (EQUIPMENT) AND IMMEDIATELY CALLED THE MANUFACTURER. HE WAS ADVISED TO HAVE HIS UNIT REPAIRED ACCORDING TO THE RECALL, WHICH STATED THAT DOMETIC WOULD INSTALL A SECONDARY BURNER HOUSING. HE IS CONCERNED THAT THE REMEDY WOULD NOT PREVENT THE FAILURE, BUT RATHER CONTAIN IT IN THE EVENT THAT ONE OCCURS. THE REFRIGERATOR HAS NOT YET BEEN REPAIRED. UPDATED 11-19-08 *BF UPDATED 11/20/08. *JB

FAILURE OF TWO OUT OF FOUR ALUMINUM WHEEL RIMS ON THE UNIT BY CRACKING IN THE INTERNAL CIRCUMFERENCE OF THE RIM. CRACKS WERE THROUGH THE RIM AND ALLOWED AIR TO ESCAPE FROM THE TIRE. THE VISIBLE PORTIONS OF THE CRACKS WERE APPROXIMATELY 1/2" ON THE OUTSIDE OF THE RIM AND APPROXIMATELY 4" INTERNALLY. CONCERNS ARE THAT LOSS OF AIR COULD LEAD TO TIRE FAILURE OR FURTHER PROPAGATION OF THE CRACK COULD LEAD TO RIM FAILURE. *TR

TL*THE CONTACT OWNS A 2004 KEYSTONE MONTANA. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2852. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08E032000 (EQUIPMENT), WHICH MENTIONED A POTENTIAL FIRE HAZARD. HE HAS BEEN ATTEMPTING TO HAVE THE REFRIGERATOR SERVICED EVER SINCE THE NOTICE WAS RECEIVED. SEVERAL DEALERS REFUSED TO COOPERATE AND WOULD NOT ALLOW HIM TO SCHEDULE A REPAIR APPOINTMENT. THE CONTACT IS CONCERNED THAT THE REFRIGERATOR COULD CATCH FIRE. THE MANUFACTURER OF THE REFRIGERATOR HAS NOT BEEN NOTIFIED. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND PART NUMBER WERE UNKNOWN. UPDATE 09/10/08 *CW THE CONSUMER STATED THE PROBLEM HAS BEEN RESOLVED. UPDATED 09/11/08 *JB

MY FIFTH WHEEL TRAILER IS WEARING OUT ALL FOUR TIRES ON THE INSIDE EDGE. WEAR SEVERE ENOUGH THAT I HAD TO USE SPARE ON ONE WHEEL, CAUSED HAVING TO CHANGE TIRE ON EDGE OF INTERSTATE HIGHWAY. THE AXLES WERE MANUFACTURED BYAL-KO. THEY REFUSED TO DO ANYTHING AS THEY SAID THEY WERE OUT OF WARRANTY. DURING INVESTIGATING I FOUND THAT THERE ARE MANY RV'S WITH THE SAME TROUBLE, ALL WITH AL-KO AXLES. I AM REPLACING THE AXLES AT MY OWN COST. *JB

DT*: THE CONTACT STATED THE TIRES WERE WEARING PREMATURELY ON THE INSIDE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHERE IT WAS DETERMINED THE AXLES WERE BENT. THE AXLES WERE REPLACED. *AK

DT: THE CONSUMER HAS A KEYSTONE MONTANA MOUNTAINEER TRAVEL TRAILER. THE TRAILER HAD THROWN THE LEFT REAR TIRE IN FEBRUARY 2, 2005. THERE WAS A BENT AXLE ON THE RIGHT REAR TIRE. THE DEALER DID NOT KNOW WHY IT WAS BENT, BUT THOUGHT IT WAS LIKE THAT ALL ALONG. THE TRAILER SWERVED BACK AND FORTH BECAUSE OF THE BENT AXLE. ON JUNE 29, 2005 THE TRAILER HIT A GUARD RAIL. THIS OCCURRED ON HIGHWAY 450N NEAR FRANKLINTON, LA. WHEN HE CONTACTED KEYSTONE, THEY TOLD HIM THAT THEY KNEW WHY THE TIRE CAME OFF, BUT WOULD NOT GIVE HIM ANYMORE INFORMATION. HE SPOKE WITH KIM DOOLEY AT KEYSTONE CUSTOMER SERVICE, AND SHE TOLD HIM, IF YOU WANT TO SUE US YOU COULD GO AHEAD AND SUE US. THE CONSUMER TALKED TO THE LEGAL DEPARTMENT AND THE CONSUMER COULD NOT PROVE THAT THE BENT AXLE CAUSED THE TRAILER TO SWERVE. THERE WAS NO POLICE REPORT BECAUSE NO ONE WAS INJURED, AND THERE WERE NO OTHER PEOPLE INVOLVED. THERE WAS NO WHERE TO PULL OVER ON THE ROAD. KEYSTONE REFUSED TO HELP, BUT TOLD THE CONSUMER TO CONTACT HIS INSURANCE COMPANY. THERE WAS DAMAGE TO THE TRAILER. *AK *SC